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Sawgrass Grand Hotel

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909 Reviews from our TripAdvisor Community

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There are newer reviews for Sawgrass Grand Hotel
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Showing 701: English reviews
Florida
Reviewed 11 December 2015

This hotel used to be a Holiday Inn (as clearly can be seen by the photos of Holiday Inns on the walls of the rooms). I assume that took away their franchise because of the condition of the hotel. The hotel is large. Long walks to rooms, but no one to assist with bags. Also, there is no signage on...

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Thank JudeSh49
Reviewed 11 December 2015

I have stayed in hotels throughout Canada, USA & Caribbean and this is the worst hotel I have every stayed in. Please chose another hotel!!! We traveled to this hotel as a group - 45 people. I asked for 2 families to have rooms either adjoined or beside each other. One was put in room 301 & the other 369....

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Thank Christie C
Reviewed 6 December 2015 via mobile

When I checked in I requested extra towels. Darron had the towels in the room before we got to the room. All of the staff was very nice and professional. The room was very nice and clean. I will definitely be back again.

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1Thank Shena J
Bowmanville
Reviewed 4 December 2015

The lobby is quite lovely...then you get to your room which is quite worn out and in need of upgrades. We booked a King Suite. Their website states that each room has a tea/coffee maker - THEY DON'T! No apology was given when I inquired at the front desk about it...they asked "What website are you looking at?" I replied...

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Thank 5byTraveller11
Reviewed 2 December 2015 via mobile

I stayed at the Sawgrass hotel in November was a nice stay great staff Brandon at the front desk was a great help I didn't get her name but I guess she was a director of the hotel upgraded my room at no extra cost the room was great it was A suite it was clean and nice I personally...

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Thank Keith W
Reviewed 1 December 2015

Our room had carpet full of spots, looked dirty, paint was peeling in bathroom. We complained and got another room. This other room smelled terribly bad and the furniture were torn. Asked for a third room, and finally we stayed on this room, but carpet was still dirty and it smelled weird. Maids did not leave towels or shampoo and...

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Thank Margarita A
Chicago, Illinois
Reviewed 1 December 2015

The room was VERY far from the front desk. A real hike. It was clean, which is most important to me. There's no coffee pot in the room but a Starbucks in lobby, so you have to pay for morning coffee. Parking lot was always crowded and not well lit. there was NO SIGN on the hotel so I drove...

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Thank clg776
Cleveland, Ohio
Reviewed 28 November 2015

Stayed here because the hotel I reserved had no water. I would never stay here otherwise. This used to be a Holiday Inn and appeared to be under construction. The room smelled musty. There were stains on the walls and carpet. Furniture worn and broken. Chair cushion torn and dirty. Front desk staff were unhelpful. Granted it was midnight when...

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Thank dj93496
Florida
Reviewed 23 November 2015

This was our second stay at the Sawgrass Grand, the previous being 11/2014. Not much has changed and that is not a bad thing. Our room, on the 5th floor, was clean and comfortable. As in my previous review, the hotel did undergo a renovation at some point in the past few years which brought modern colors and furnishings. New...

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1Thank robh693
St. Paul, Minnesota USA
Reviewed 21 November 2015

They are suppose to have a great restaurant in this hotel. Our buffet breakfast was $28.00, I had a bowl of fruit. They had no lunch as the restaurant was being remodeled? Dinner was limited as they were getting a new menu and needed to get rid of the stuff that they still had There wasn't a coffee maker in...

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1Thank mjrenb1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Sawgrass Grand Hotel

Address: 3003 N University Dr, Sunrise, FL 33322-1610 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
Region: United States > Florida > Broward County > Sunrise
Price Range: €107 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sawgrass Grand Hotel 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
Sawgrass Grand Hotel Sunrise, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sawgrass Grand Hotel staff and other travellers.
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Questions? Get answers from Sawgrass Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Crooks, poor management”
 of 5 bubbles HoosBruce, 14 Nov 2016 | Read review
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 of 5 bubbles dvsdoe, 11 Nov 2016 | Read review
“Rooms on the east side are very relaxing”
 of 5 bubbles bkkinley, 9 Nov 2016 | Read review
“Room 333 was laid out well, it was clean and well appointed, bed was comfy and it had 2 tv's!”
 of 5 bubbles WheelchairDoc1, 2 Nov 2016 | Read review
“my tip.. stay away!”
 of 5 bubbles Schrist000, 31 Oct 2016 | Read review
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