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Sawgrass Grand Hotel

PricelineUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$89*
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US$90*
US$139*
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Sawgrass Grand Hotel
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1,055 Reviews from our TripAdvisor Community

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Showing 825: English reviews
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Tynset, Norway
Reviewed 1 week ago

We arrived late and had to rearrange our luggage. When we discovered a totally out used bed it was so late that we did not try to change room. People in reseption and resturants helpful and friendly. Good swimming pool area Aircondition started and stopped with a bang. So my conclusion is: Stay away from room 211.

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Helpful?
Thank nyutstu
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, we regret that your bed did not meet your expectations. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future for a more positive experience. Have a grand day, Amber Bucko General...

Reviewed 1 week ago via mobile

The experience was OK and good for the price. The place is good just to get some rest,there is a nice pool,friendly and helpful staff... Its not to far from Westfield Broward and Sawgrass mill malls...

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Helpful?
Thank Mark M
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

We appreciate the feedback, Mark. We're happy you had a pleasant stay with us and enjoyed our prime location and convenient amenities. It's lovely our team took such great care of you and made you feel so welcome. We look forward to hosting you again soon for a more positive experience. Have a grand day, Amber Bucko General Manager

Reviewed 1 week ago via mobile

Hotel was nice but rooms don't have coffee makers, refrigerator, or microwave.. they had drinks for sale which a can soda was 1.50 plus tax.. it's nice for a quick stay just sucks to always have to leave to get food when your with your family

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Helpful?
Thank Michelle Q
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

We appreciate your feedback, Michelle. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to have you back again in the future for a more positive experience. Have a grand day, Amber...

San Antonio, Texas
Reviewed 2 weeks ago via mobile

After driving all night to get here , I am told that an EARLY checkin fee is $60 before noon and $25 from noon to 3pm. This is legalized STEALING , the room were empty and marked for us. LAST TIME, NEVER AGAIN

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Helpful?
Thank Cantexan1
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're deeply disappointed your time with us less than ideal. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Have a grand day, Amber Bucko...

Prague, Czech Republic
Reviewed 2 weeks ago

Exactly and truthfully = Perfumed misery :-( A hotel that is perfumed but otherwise desperate. Rooms obsolete. I do not understand the resort fee. I have not seen such a dirty pool yet. Three times at the reception I said it. Nothing!!!!!!Cleaning the pool did not work.The bath would be sent to the skin clinic. According to hotel conditions 50...

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Helpful?
2Thank zdenda p
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thank you for sharing your feedback. It's unfortunate to hear you aren't completely satisfied with your recent stay, as we value providing all of our guests with a wonderful experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us...

Sydney
Reviewed 2 weeks ago

A very basic room. Had a medium to firm King Size mattress. Had no bar fridge Carpet looked very old. There was shops about 10 mins away but did not use them as they were shut by the time we got back to the hotel. Had no tea or coffee facilities. Came with an Indian ghost who looked at me...

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Helpful?
1Thank haggy1606
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to have you back again in the future for a more positive experience. Have a grand day,...

Bonita Springs, Florida
Reviewed 2 weeks ago

the dining was reasonable and very good. I am a low carb person and they have a great Cesar salad with chicken. The room was reasonably priced. I did use Expedia and got a discounted rate and the staff was vey pleasant. they have a lot of quick stop travelers who are going on cruises out of Fort Lauderdale so...

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Helpful?
Thank Daniel M
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thank you for the excellent rating! It's fantastic to hear you enjoyed your stay with us! It's pleasing to know we could accommodate you during your stay and that we left you with a wonderful impression. We look forward to hosting you again soon! Thank you for taking the time to share. Have a great day! Have a grand day,...

Olympia
Reviewed 2 weeks ago

It would be fine for business travel, that's about it. This hotel is not convenient to anything. Pool is tucked in a corner that gets very little sun. The outdoor patio area is nice, however, with all the trees. Rooms were clean and adequate. Redeeming feature is the 2 for 1 Happy Hour - but the bartender was awful -...

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Helpful?
Thank lisarF6541WC
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

We appreciate your feedback, Lisa. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future for a more positive experience. Have a grand day, Amber Bucko...

Reviewed 2 weeks ago via mobile

Great service Shamile. I rate your service at 5. Excellent! The staff was great. The manager seem to not to be so friendly. The bartender Craig was good. The guy from Hatti was excellent enjoy talking to him. The room service was more than helpful.

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Helpful?
Thank Shujwana B
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thank you for the excellent review, Shujwana! We're delighted you had such a fantastic experience with us! It's wonderful our team took such great care of you and made you feel so welcome. We look forward to sharing another amazing experience with you soon! Have a grand day, Amber Bucko General Manager

Gainesville, Florida
Reviewed 2 weeks ago

Hotel management is incompetent. Totally unable to think independently, outside the box. We all know of the inconsistencies that business travelers incur while on the road. Some hotels are better about dealing with this than others, but Sawgrass Grand management is just completely intolerable, and unwilling to be a help to their guests. You will roll the dice with this...

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Helpful?
Thank avtech1
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in South Florida's bustling Broward County just minutes from Fort Lauderdale, The SAWGRASS GRAND Hotel and Suites ushers in a new era of modern style in one of the state's premier business and leisure destinations. An anchor in South Florida's mix of high-tech companies and powerhouse retail centers, the service-driven 291-room hotel is a sought-after destination for sports enthusiasts, shoppers and sightseers alike, offering easy access to Sun Life Stadium, BB&T Center and nearby Sawgrass Mills Mall, as well as the Everglades, beaches and popular South Florida attractions. ... more   less 

Additional Information about Sawgrass Grand Hotel

Address: 3003 N University Dr, Sunrise, FL 33322-1610 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
Region: United States > Florida > Broward County > Sunrise
Price Range: €63 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sawgrass Grand Hotel 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
Sawgrass Grand Hotel Sunrise, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sawgrass Grand Hotel staff and other travellers.
44 questions
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Questions? Get answers from Sawgrass Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet aera, noisy ac. Bad bed at room 211.”
nyutstu, 18 May 2017 | Read review
“i was on the first floor and happy with my room”
DanielM372, 5 May 2017 | Read review
“Rooms are generally dirty.”
  • Dirty, stained carpet
  • Hairs on dirty toilet
flippy110, 1 May 2017 | Read review
“The best rooms are those with the King Size Bed which comes with a sink, microwave and small refrigerator.”
debral87, 28 Apr 2017 | Read review
“We asked for a room overlooking the green area”
, 27 Apr 2017 | Read review
5 of 5
Priceline
US$89* /night
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Expedia.comUS$90
Booking.comUS$139
Hotwire.comUS$90
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*Disclaimer
Prices are for 1 room, 2 adults
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