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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,137 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Sunrise - Sawgrass Mills
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Showing 1,226: English reviews
Merritt Island, Florida
Reviewed 26 February 2016

The Doubletree in Sunrise is located right across the street from the Sawgrass Mills mall and less than a mile from the BB&T Center. The hotel has free parking. The rooms are clean and well maintained. We got a great nights sleep both nights. The staff is friendly, courteous and attentive to your needs. Great place to stay, I'll go...

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Helpful?
Thank kscdennis
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Windsor, Canada
Reviewed 26 February 2016

We stayed here two nights pre-cruise. Great location for BB&T Center and Sawgrass Mills Mall with free shuttle to both. We were able to take in two of our favourite hobbies - hockey and shopping! This hotel is very clean, rooms were good sized and the staff are both warm and professional. Will definitely stay here again.

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Helpful?
Thank DDunmore
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

England
Reviewed 23 February 2016

The hotel is nice, the rooms clean and pleasant. The best thing though is it is close to the BB&T Centre so if you are going to an event there, and there are lots, then it has a free shuttle so you can get there and back without any difficulty, the shuttle also serves the sawgrass mills mall for dining...

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Helpful?
Thank Mrs_WEngland
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Pittsburgh, Pennsylvania
Reviewed 21 February 2016

The counter staff and shuttle drivers were great...however the bartender...I stayed the night of feb 15th after a hockey game....could take some lessons....she was miserable, like I was bothering her by making her work. As far as the hotel, its what you would expect....real nice room....the location is great if u are going to bbt center for an event and...

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Thank hiplain1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. I hope that despite your experience in our bar, that you will visit again in future....

Kissimmee, Florida
Reviewed 21 February 2016

Perfect location. Rooms comfortable and clean. I had a problem with my second nights reservation, but Alie from the front desk was able to solve the problem and kept me apprised through the whole process. I was very comfortable there. I usually don't like a room with a fridge and microwave because I'm afraid they won't be clean, But this...

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Thank valrieabd
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Reviewed 21 February 2016

Stayed here while attending a concert at the BB&T arena and couldn't be happier. Staff very friendly and helpful and arranged a shuttle bus to take us to the arena and pick us up after the concert which was much appreciated. Our room was spacious, light and very pleasant. Breakfast was plentiful in the usual buffet format of hot and...

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Helpful?
Thank Julieom12
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Sherwood Park, Canada
Reviewed 20 February 2016

We stayed here to attend a couple of Panthers games and see the sights of the Ft. Lauderdale area. This hotel was very clean, the furnishings were modern and comfortable. The staff was friendly, helpful and accommodated any requests that we made. Special mention to Gwyn who was extremely nice and talked hockey with us at every opportunity. The shuttle...

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Helpful?
Thank Kevnboys
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Reviewed 19 February 2016

I stayed at the hotel to attend the Penguins hockey game vs. Panthers at the BB&T Center. The hotel is situated across from Sawgrass Mills Outlet mall and there is a TGI Fridays next door. The hotel offers a complimentary shuttle service so no need to walk across the street. You can call the hotel for pick-up when you are...

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Thank Lynn L
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Pt Pleasant
Reviewed 18 February 2016

On February 4th my boyfriend and I stayed at the Doubletree because we were attending a Florida Panthers game. Upon arrival the front desk manager, Gabriel,greeted us warmly and with enthusiasm. Our room was way more than we expected including a jacuzzi and a bottle of wine. The shuttle driver was right on time and was awesome. Our breakfast the...

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Helpful?
Thank bellePointPleasant
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Providenciales, TCI, BWI
Reviewed 17 February 2016

I have yet to stay but I am expecting everything to be great based on getting my booking dates changed with Autumn, she is a sweet heart! Look after her, her attitude is what you would hope for from all hotels but rarely see!

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Thank TJS32
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: €118 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Doubletree By Hilton Sunrise - Sawgrass Mills Florida
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was at the end of a long corridor and didn't hear any noise at all. Could be different elsewhere on the floor, not sure.”
  • My room with King bed.
  • Really comfortable bed.
  • Nice presentation of soap, towels.
 of 5 bubbles lawrencen528, 8 Mar 2017 | Read review
“Stayed here twice and didn't get a bad room either time.”
 of 5 bubbles M_from_Atlanta, 21 Jan 2017 | Read review
“Overlooking Pool”
 of 5 bubbles AndrewD801, 7 Jan 2017 | Read review
“Always try for a suite.”
 of 5 bubbles ADrianZee2014, 1 Jan 2017 | Read review
“They charge for packages.”
 of 5 bubbles gparrris3, 28 Dec 2016 | Read review
5 of 5