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After 12:00 minutes of waiting for hot water I gave up. Tried relaxing in bed and while laying in bed roaches began to run across the night stand. Went to complain to the clerk he was friendly and professional, but had no reaction about the...More
Response from Nerissa M, Guest Relations Manager at Quality Inn Sarasota/Siesta KeyResponded 5 weeks ago
Thank you for rating your recent experience at our hotel. We have not yet found evidence of roaches in any of our guest rooms, but we are thoroughly inspecting and treating the rooms in an effort to err on the side of caution,...More
The best part about this property is the staff, who all were extremely pleasant. It goes down hill from there. the property is tired and not really very well maintained. In two days I had to make ten trips to the front desk to get...More
Thank Mark G
Response from Nerissa M, Guest Relations Manager at Quality Inn Sarasota/Siesta KeyResponded 8 May 2018
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest...More
We stayed one night. Long drive to beach. Rooms are worn out and dirty and smelled. Killed a couple beetle type bugs in room. Not much of a free breakfast. No fruit. This Quality Inn needs an extreme makeover. Would not go back.More
1 Thank Jangra100
Response from Guest_Relations_2018, Guest Relations Manager at Quality Inn Sarasota/Siesta KeyResponded 20 November 2017
Thank you so much for bringing this matter to our attention. We are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we...More
Friendly staff, never seemed to interrupt them when I came to the front desk for questions or sheets for the sofa bed.
Property was clean and tidy. Rooms are clean, always saw maid service cleaning rooms as well.
Price was fair.
Breakfast looked fine but...More
Response from Brandy C, Guest Relations Manager at Quality Inn Sarasota/Siesta KeyResponded 26 October 2017
Thank you so much for your kind comments and review regarding your most recent stay at the Quality Inn Sarasota/Siesta Key Hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We're glad you had...More
If you want the cheapest hotel in the area that's actually bearable enough you'll still be able to sleep comfortably...then this is the hotel for you! Upon entering the facility, I noticed the hallway smelled of urine. This scent was existent throughout the duration of...More
Thank Heather H
Response from Brandy C, Guest Relations Manager at Quality Inn Sarasota/Siesta KeyResponded 23 October 2017
Thank you for sharing this review. While I am glad you do see it as a good value for your money and that you do intend to return, I am very saddened to hear that we did not achieve our ultimate ambition of...More