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Stayed here August 2017 for a business/reward trip. Stay was great - a true Ritz-Carlton luxury experience! Hotel staff was very accommodating and friendly.
Room was spacious, clean, comfortable and had a wonderful balcony with view of the bay. Pool area had cabanas and plenty...More
Maybe my favorite hotel ever...! And I’m very well traveled. Amazing facility with stunning views. The beach resort property is almost too good to be true. The ritz customer service goes above and and beyond. They get to know you and greet you by name....More
Not a true Ritz experience, service below standard, Room was TINY. People were not friendly, it took 30 minutes to get the car, all in all, we will never stay there again and we usually like the Ritz experience.More
Thank Pam B
Response from Damien O, General Manager at The Ritz-Carlton, SarasotaResponded 2 weeks ago
Dear Pam B,
Thank-you for your recent review. Your feedback serves as a very valuable tool in determining what areas we need to improve.
I am very sorry to hear we did not live up to The Ritz-Carlton standards you have come to know and...More
We love the Ritz properties and have stayed at many all over the world. This property was recently renovated and we especially loved the new restaurant, Jack Dusty. Amazing waiters, Esteban, Matthew, Amy. Food excellent. Jason, front desk, checked us in, called and got an...More
I had the pleasure of staying at the Ritz-Carlton last September. It was a great place to stay. Excellent service, particularly from the Beech Club and bar staff. Reasonably priced for the standard of service received and I would definitely stay again if in Sarasota.