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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The lobby and restaurant are attractive. The rooms are clean and the linens are clean and in good condition, and the mattresses are comfortable. The breakfast buffet is tasty (especially French toast on Thursday’s), and dinner in the bar is very good and the beer...More
Thank Brian L
Response from David A, David Alexander, Director of Sales at Holiday Inn Sarasota - AirportResponded 22 February 2018
Thanks so much for your recent business, and for taking the time to share your feedback. We hope to see you again soon.
We spent 3 days here, but we could hardly wait for the end. The first night we slept nothing , because of the very loud air conditioner, and the toilet also gave strange loud sounds at short intervals, and even a bad experience....the bed was...More
Thank norabaksa
Response from David A, David Alexander, Director of Sales at Holiday Inn Sarasota - AirportResponded 22 February 2018
Please accept our sincere apologies. We routinely check our ACs to ensure minimal noise levels as well as our mattress quality; so what you report is not the norm. Please contact us anytime since we would like to make things right for you.
This hotel would be a "repeat" if only it were closer to where we're building our new home. I loved feeling pampered - and the waterfall elevator was a delight! While I had a list of relatively minor things that needed to be fixed, management...More
Thank Marti S
Response from David A, David Alexander, Director of Sales at Holiday Inn Sarasota - AirportResponded 20 February 2018
Thank you for taking the time to share your feedback. We are sorry to learn we're away from your new home, but wish you the best of luck with the move.
Hotel lobby is nice but the room was a disappointment. The bathroom ceiling was peeling down in large chips, the bed skirts had obvious stains, the chair in the room was covered in stains, the tv was broken (the color would darken after 20 mins)...More
3 Thank Jessica H
Response from David A, Manager at Holiday Inn Sarasota - AirportResponded 25 January 2018
Please accept my sincere apologies. We take pride in keeping our property well-maintained; what you report is definitely not the norm. We will take action immediately. Please feel free to contact me directly anytime to make sure we can also make things right for you.
We needed a hotel that did not allow dogs. We found the Holiday Inn Sarasota -Airport met our needs for our short visit. You never hear the airport the hotel is wonderful. Very clean bright cheerful the staff is amazing. I cannot say enough nice...More
Thank Marianne S
Response from David A, Manager at Holiday Inn Sarasota - AirportResponded 25 January 2018
Thanks so much for your recent business and recommendation! We hope to see you back whenever you revisit our area.
Dear Valued Guest,
Thank you for your interest in our property and it would be our pleasure to host you during your upcoming trip to the area! Our property was built in 2009 and is still currently one of the newest hotels... More
Dear Valued Guest,
Thank you for your interest in our property and it would be our pleasure to host you during your upcoming trip to the area! Our property was built in 2009 and is still currently one of the newest hotels in the immediate area. We have not performed any major renovations yet although our goal is always keeping our guest rooms and property looking new, fresh, and clean.
If there is anything else we can assist with please feel free to reach out directly anytime. We hope to earn your business and we look forward to hearing back from you soon.
Sincerely,
Dylan T Bower
Director of Operations
941-355-9000 x108