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Best Western Plus Sanford Airport/Lake Mary Hotel

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3401 S Orlando Dr (US 17-92), Sanford, FL 32773
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Traveller (31)
Room & Suite (28)
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Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 25/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 in Sanford
Location
Cleanliness
Service
Value
At the Best Western Plus Sanford Airport/Lake Mary Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Sanford Airport/Lake Mary Hotel will stand out among other hotels in Sanford,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Sanford Airport/Lake Mary Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Board games / puzzles
Kids stay free
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Arabic

Location

Full view
Contact
3401 S Orlando Dr (US 17-92), Sanford, FL 32773
Getting there
Daytona Beach Regional Airport52 kmSee all flights
Orlando Sanford International Airport4 kmSee all flights
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211Reviews18Q+A14Room tips
Traveller rating
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  • 49
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  • 36
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Popular mentions
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Most Recent
gallowayjessica18 wrote a review 17 May
Greenbrier, Arkansas1 contribution
nothing special about the rooms. smelt like mildew the second you walked in, sheets were not soft. the “free shuttle” to the airport that they offer wasn’t running so we had to get ourselves there. out dated hotel
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
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Bobby L wrote a review Apr 2021
Gainesville, Georgia18 contributions2 helpful votes
Hotel's Favourite
This stay exceeded all expectations. Very neat and clean exterior. The interior lobby area was well organized. I personally observed staff (Mr Angel?) sanitizing and wiping all touch surfaces in the lobby and breakfast area. Considering Covid/CDC requirements, breakfast items were sufficient. Our room was exceptionally clean and well stocked. The bed was very comfortable. NO telltale signs of smoking anywhere. Quiet room air-conditioner!!!! Everything gives the appearance of a recent remodel. The location is very convenient to traveler oriented necessities (Walmart, fast-food, auto repair/parts, entertainment) The Sanford area is a clean and inviting place. If in the Sanford area again, I will definitely book at this Best Western again.
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Review collected in partnership with Best Western
Date of stay: April 2021
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Location
Cleanliness
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Sleep Quality
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Response from Jeffrey Smith, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 2 Apr 2021
Thank you for the wonderful review. Everyone works hard to ensure all of our guests have wonderful stays. We hope to see you again soon!
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trblommel11 wrote a review 14 May
Tampa, Florida1 contribution1 helpful vote
This trip was booked specifically for the airport shuttle. Staff overbooked the shuttle and offered that my 6 month old daughter sit on my lap. No refund was offered and stated “many” mothers do this.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Location
Cleanliness
Service
1 Helpful vote
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Betsy H wrote a review 13 May
3 contributions
Please don’t stay here Review of Best Western Plus Sanford Airport/Lake Mary Hotel This is the worst room and experience I have ever had. The room reeked of urine and I also seen a couple of bugs. The manager, Keshia, said she would refund my card because I wasn’t about to stay there. Now she is saying it is non refundable. How do you as a manager tell the customer you will refund there card then tell them a week later that it was non refundable. I have never posted a bad review but believe me when I say you don’t want to stay here. Try Comfort Inn and suites. Same price and it is very nice.
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Date of stay: May 2022
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Karen A wrote a review 13 May
1 contribution1 helpful vote
Long story short- I wouldn’t let my dog stay at this hotel. We left within minutes of check in. The room smelled extremely musty and moldy. Everything looked dingy and old. My eyes and nose started running immediately upon entrance to room and I was sickened by the odor!!! I was told at the front desk that my payment would be reversed, but corporate refused to refund. I was out a whooping $170 and had to scramble to find another hotel to stay at.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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mlancaster611 wrote a review 9 May
1 contribution1 helpful vote
They lie and do not care if their system makes a mistake. They only care to take your money regardless the situation, and have no interest in looking into an issue you may or may not have with their website.
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Review collected in partnership with Best Western
Date of stay: May 2022
1 Helpful vote
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Response from Jamie Hansen, Marketing at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 1 week ago
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
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bbf79 wrote a review 4 May
Lebanon, Virginia11 contributions4 helpful votes
+1
Room 211 smells musty & moldy, it takes your breath! The curtains had mildew on the bottom of them laying on the ac unit. It looks like there’s water spots on the ceiling. I was also surprised that you can open the window & it doesn’t have a screen. Very disappointing for a Best Western! The walls are pretty thin, too.The staff was friendly, though.
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Date of stay: May 2022Trip type: Travelled
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Response from Jamie Hansen, Marketing at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 1 week ago
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Read more
cmandc2021 wrote a review Apr 2022
1 contribution2 helpful votes
I called Best Westerns 800 booking # and the hotel front desk and both told me that The hotels shuttle ran til midnight and that the shuttle would be there to pick me up as long as I called upon landing @1128pm . Only to have to pay $43 for a cab because the staff lied to me and would not pick me up upon arriaval.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
1 Helpful vote
Helpful
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Response from Jamie Hansen, Marketing at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 3 weeks ago
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Read more
Mockingbird2014 wrote a review Apr 2022
Lock Haven, Pennsylvania1 contribution
Older hotel but quiet and clean. Staff helpful. Many breakfast choices including hot items. Quick shuttle to Sanford airport. Very convenient. Driver was helpful with bags. Would definitely recommend for travelers using Sanford airport.
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Review collected in partnership with Best Western
Date of stay: April 2022
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kimmie752022 wrote a review Apr 2022
Grande Cache, Canada1 contribution1 helpful vote
Room smelled so musty/moldy!!! Front desk switched us to a new room which wasn’t as bad but still not great. Floors in the second room were dirty. Cheesies under the bed. Dirt alone the walls and behind nightstand which we had to pull out to plug phones in.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Jamie Hansen, Marketing at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 4 weeks ago
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Read more
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PRICE RANGE
US$113 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express sanford / lake mary area hotel sanford, holiday inn sanford, sanford holiday inn
FORMERLY KNOWN AS
BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel
LOCATION
United StatesFloridaCentral FloridaSanford
NUMBER OF ROOMS
71
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Frequently Asked Questions about Best Western Plus Sanford Airport/Lake Mary Hotel
What are some of the property amenities at Best Western Plus Sanford Airport/Lake Mary Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Sanford Airport/Lake Mary Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Sanford Airport/Lake Mary Hotel?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Best Western Plus Sanford Airport/Lake Mary Hotel?
Conveniently located restaurants include Patio Grill, Mel's Family Diner, and IHOP.
Are there opportunities to exercise at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Plus Sanford Airport/Lake Mary Hotel have airport transportation?
Yes, Best Western Plus Sanford Airport/Lake Mary Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Sanford Airport/Lake Mary Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Sanford Airport/Lake Mary Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.