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Hilton Garden Inn St. Augustine Beach

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Traveller (63)
Room & Suite (100)
Pool & Beach (29)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(97 reviews)
“hilton brand”(9 reviews)
“augustine beach”(53 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn St. Augustine Beach
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn St. Augustine Beach
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (869)
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Traveller rating
363
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144
56
34
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1 - 5 of 845 reviews
Reviewed 1 week ago via mobile

Stayed here for the location near the beach but was disappointed with the condition of the property and the level of service. Check in took almost 20 mins and the young lady working the desk complained of being tired and short staffed. The hotel “tried”...More

Thank Matthew W
Response from tanblas, Manager at Hilton Garden Inn St. Augustine BeachResponded 1 week ago

Thank you for sharing your feedback. I am so sorry to hear that we failed to exceed your expectations on this visit. I will share this with the team so that we can learn from it and continue to improve. We hope that you will...More

Hotel's Favourite
Reviewed 28 January 2018

We loved the hotel. Beds were very comfortable. Enjoyed the whirlpool in our room. Large room with King and sofa with chair and coffee table. Enjoyed our time in the room for fellowship in the evening with some friends, due to the good size of...More

Review collected in partnership with Hilton Garden Inn
1  Thank Wilma V
Response from tanblas, Manager at Hilton Garden Inn St. Augustine BeachResponded 19 February 2018

Thanks so much for your wonderful review! I love it when I hear the team took great care of our guests as outstanding service is our top priority! We hope you get a chance to come back to see us again soon!

Reviewed 1 week ago

Nice hotel, across the street from the beach. Within easy walking distance from Salt Life restaurant, and Cafe 11, and short walk across to the beach. Stayed during The Players Championship for two nights. Hotel is clean and nice. Prices were a bit high at...More

Review collected in partnership with Hilton Garden Inn
Thank Melanie G
Response from tanblas, Manager at Hilton Garden Inn St. Augustine BeachResponded 1 week ago

Thank you for sharing your experience! I'm happy to hear that you enjoyed your time with us during TPC! We hope you will come back to see us again soon!

Reviewed 2 weeks ago

Overall clean property. Servicing the guest needs a little work. House keeping continuously tried to walk in my room or open door, during my Late Check Out. Spoke with manager, only justifications given, and no service recocery options.More

Review collected in partnership with Hilton Garden Inn
Thank christophere112
Response from tanblas, Manager at Hilton Garden Inn St. Augustine BeachResponded 1 week ago

Thank you for sharing your feedback about your visit! I'm so sorry to hear that things weren't 100% outstanding on your visit! I will make sure this is reviewed with the team so that we can work to ensure this doesn't happen again. We will...More

Reviewed 2 weeks ago

I did not like at all, staff beak fast room nothing people screaming on the hall during the night I am not recomend this hotel, over price you should pay no more of $50 dollars per day, old why pay over 200 dollars? For what’s...More

Review collected in partnership with Hilton Garden Inn
Thank ligia_12
Response from tanblas, Manager at Hilton Garden Inn St. Augustine BeachResponded 1 week ago

I am so sorry to hear that you did not enjoy your stay! We will work to address these issues so that we can improve and grow. Thank you for sharing.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$134 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Augustine Beach
#5 Family Hotel in Saint Augustine Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Augustine Beach
#5 Family Hotel in Saint Augustine Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (100)
Pool & Beach (29)
Dining (14)
Amenities (24)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Beata B
19 January 2018|
AnswerShow all 5 answers
Response from 254ronaldl | Reviewed this property |
I can't tell you for certain. You should call them to find out for sure.
1
Vote
elita1821
16 January 2017|
AnswerShow all 7 answers
Response from david s | Reviewed this property |
It can be purchased for an additional fee. It is not included in cost of the room.
0
Votes
Rama P
29 August 2016|
AnswerShow all 6 answers
Response from 254ronaldl | Reviewed this property |
It is NOW a NO PET property.
0
Votes
Room Tips
"we are older, wish the desk clerks would give us rooms closer to the elevator, but we could ask"
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"High floor for quieter stay and view of ocean from window."
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"All are good."
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"There are only 3 floors so they are all pretty quiet"
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