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Checked in and went up to the room, turned around and left. Manager said they didn’t have any more rooms and there was nothing they would do-so we got a refund and drove back home 1 1/2 hrs away. Go somewhere else or have your...More
I cannot speak for the hotel, however the restaurant, Santiago's at Guy Harvey's is Fantastic! It is bright, clean and beautifully designed, but best of all the food is great!
They have a wonderful menu with unique items that all sound delicious! We started with...More
1 Thank mburghs
Response from agmjessica, Manager at Guy Harvey Resort on St. Augustine BeachResponded yesterday
Thank you so much for the review! We are thrilled you enjoyed Santiago's and found the food to be fantastic! Your choices from the menu are our favorites and so glad you loved it too! Please come back and see us!
While looking online at pictures, you would think this resort is stunning! When you get there and go into lobby, it is beautiful. Now off to the next building to your room. All I can say is, creepy! Dark, echo hallways, dark parking lot. With...More
Response from agmjessica, Manager at Guy Harvey Resort on St. Augustine BeachResponded 4 days ago
Thank you for the feedback. We are truly sorry your stay was less than a perfect one but we are glad we were able to offer a complimentary upgrade. The pictures online are the true pictures of our rooms. We are expecting our...More
Pool and beach are convenient, also grocery store and food options nearby. The area was quiet. It is between 2 condo/resorts. The staff was friendly and helpful. We had the bunk bed room with a kind bed, which was plenty of room. Bunk rooms don’t...More
2 Thank 358stefanieh
Response from JoeR3479, General Manager at Guy Harvey Resort on St. Augustine BeachResponded 5 days ago
Good day 358strfanieh,
Thank you for your recent review about your stay with us. We really appreciate it and hope that you will visit us gain real soon.
I loved driving up and palm trees lined the parking lot.. when we walked in it was beautiful. The lobby was decorated for Christmas and they had a little bar that we sat down at. My husband and I both had a drink and we...More
1 Thank Dreamer29700182938
Response from agmjessica, Manager at Guy Harvey Resort on St. Augustine BeachResponded 1 week ago
Thank you so very much for the wonderful review. We are thrilled you enjoyed our amazing flatbread! Thank you so much for the kind words about Chris. I will be sure to pass them along to him. We hope to see you soon!...More
Response from stripedtowels | Reviewed this property |
I agree with the above comment from Davud.. their beachfront rooms are all next to pool.. the hotel smells, dogs mess around the walkway. They did not renovate to upscale, doors were not replaced so they are sticky, .as per... More
I agree with the above comment from Davud.. their beachfront rooms are all next to pool.. the hotel smells, dogs mess around the walkway. They did not renovate to upscale, doors were not replaced so they are sticky, .as per my first review I have nothing Positive about this facility. Its not a resort it’s a motel.