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Quality Inn Outlet Mall

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256 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Outlet Mall
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Showing 233: English reviews
Reviewed 19 November 2014

I took a chance on this hotel because of all the positive reviews and I was not disappointed. It was extremely clean, well staffed with helpful and friendly people and very close to the interstate. The breakfast area is admittedly small but the breakfast was more than adequate and the price overall could not be beat. I stay in a...

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Helpful?
Thank Michael G
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We love to hear that your stay with was amazing!! Hope to see you back soon!

Columbia, South Carolina
Reviewed 17 November 2014

My family spent 3 nights here the last week of October and I have NO complaints. The hotel was/is clean and comfortable, with a friendly and helpful staff. The hotel looks like its newly renovated. At $50 a night it is an excellent value ... it was more than I expected! I was surprised by the complimentary breakfast, there was...

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Helpful?
2Thank bobbyarcher
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We love to hear we exceeded your expectation!! Those words tell us we are doing are job great!

Elmira, New York
Reviewed 17 November 2014

I checked to see if any rooms were available at the desk. The answer was yes. So I told the clerk that there was a promotion on at CHOICE HOTELS and you must make reservations online or the reservations phone no. She said she could take care of that. She didn't and CHOICE HOTELS will not give me enough points...

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Helpful?
Thank Leapin1
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

I'm so sorry that we weren't able to give you the right information. You do have to make your reservations thru choicehotel.com or calling them to get the promo. So sorry please give us another chance if you are in this area.

Reviewed 7 November 2014

Let me sing the praises of front desk person Cheri. She greeted us wth a warm and friendly greeting, worked with us to find the best fit for our needs and got a great price for us. We are only staying one night but she treated us as though we were booking for a month. She gave us a full...

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Helpful?
1Thank rose ann o
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much about the kind words about Cheri. She is definitely one of my sincere employee that always try's to go above & beyond her duties for all her guest.

SHARPSBURG
Reviewed 25 October 2014 via mobile

Ironically in the same parking lot is a brand new shiny holiday in express. It's price was twice that we paid at the quality Inn. We loved our room. It had a refrigerator and microwave. It's certainly not new, but it was a very pleasant stay.

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Helpful?
Thank JEAN P
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for noticing that we may not be new but we can still compete with new hotels. We love hearing we are doing a good job & giving are guest a good value at the same time.

Indian Trail, NC
Reviewed 24 October 2014

We stopped here on our way from NC driving down for a cruise. Needed a place to stay for the night and didn't want to pay a lot of money. No complaints here. Not 5 star, but I didn't pay 5 star prices and didn't expect it to be a posh hotel. It was nice, clean and renovated. Service was...

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Helpful?
Thank RoxDaug
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We strive to do are best when it comes Cleanliness & great customer service. Thanks & hope to see u soon.

Milan, Italy
Reviewed 1 October 2014

The hotel was fine. What was interesting was after we walked through the outlet mall, which was only a rest stop on the way to Disney, we saw a TV show interviewing the retailers in the mall. We didn't find much we liked except some snacks in Harry and David. The show had employees from the major retailers admitting they...

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Helpful?
1Thank eholbrook
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us!! I was shocked about what you had found out about the outlet mall. Must be true but in defense I have bought stuff from the outlet mall & it's quality has been very good. Thank you for the inside story will keep it In mind when shopping. Glad to know your stay was good....

Lancaster, SC
Reviewed 24 September 2014

The location was convenient. The breakfast was good. Cheri was especially helpful when checking in. The hotel was clean and easy to get to from the interstate. There were lots of good restaurants and outlet malls for shopping close to the hotel.

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1Thank UMCChristian
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for your time and option about our hotel.Being located off of I-95 & The outlet mall being right next door is definitely an asset for your hotel. Thank you again for your positive feedback & hope to see you soon.

Jacksonville, Florida
Reviewed 23 September 2014 via mobile

Back in August of 2014, I checked into the Quality Inn Outlet Mall location by Cheri, and she was a very polite receptionist. The room was excellent and the food was great. I really enjoy myself. I would recommend your hotel to all my friends and family. I would love to visit again very soon.

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Helpful?
Thank slthomaslmt
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for staying with us & your kind words. Cheri will be extremely happy to know she made your stay wonderful. Thank You, GM

Germany
Reviewed 23 September 2014

the staff was very friendly upon checking in the lady name was cheri. very orientated and pleasant. made sure we knew all the information about our room and things to do in the city. the room was very clean and we were very pleased. the breakfast was wonderful with all the different options, the eggs, sausage, gravy, waffles etc. we...

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Helpful?
Thank Cheri R
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

I'm so pleased to hear that you enjoyed our breakfast. We have added more hot items like egg patty and sausage patty. Hope to see you soon so you can try are amazing breakfast. Thank you so much for the positive feedback & your business.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > Saint Augustine
Price Range: €73 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#14 Business Hotel in Saint Augustine
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Questions & Answers

Questions? Get answers from Quality Inn Outlet Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor rooms let you park by your room - outside entry”
 of 5 bubbles beachgamarti, 29 Sep 2016 | Read review
“If traveling alone, a second floor room might feel safer since lower level is ground level with walking traffic in front of windows.”
 of 5 bubbles 847lynned, 18 May 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles 175kristenr, 11 Mar 2016 | Read review
“Only two floors - road/street noise won't be an issue.”
 of 5 bubbles bowiejohn2015, 8 Feb 2016 | Read review
“If you have much luggage, ask for a room on the ground floor. No elevator to the second floor.”
 of 5 bubbles firstofmany2015, 5 Jan 2016 | Read review
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