We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Quality Inn Outlet Mall

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Quality Inn Outlet Mall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

257 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Quality Inn Outlet Mall
See the most recent reviews
Showing 233: English reviews
White Plains, New York
Reviewed 14 December 2014 via mobile

Our last night of a 19-day road trip, my wife and I were greeted by a smiling and accommodating clerk, Cheri, who could not have been more helpful. On our getaway morning, Rachel was on the desk with the same welcoming smile attitude and, once again, there was "workaholic" Cheri, tending to the breakfast area wearing the same wide smile....

 Report
Helpful?
Thank Larry T
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for recognizing & appreciating everything we do. Cheri, Rachel & our team will Be very happy we made your stay more pleasant. See you next time!

Reviewed 14 December 2014

Clean, comfortable, good location. Cheri checked us in and she was so kind and full of helpful information. Near outlets and 95. Dated motel but in-room refrigerator and microwave. Full breakfast from 6 to 9:30.

 Report
Helpful?
Thank Jane T
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Our goal is to give the most for the money without sacrificing on service and quality. Thanks & hope to see you soon!

West Hempstead, New York
Reviewed 9 December 2014

We were greeted and taken care of immediatly. The gal at the desk helped us find Blondies diner,which turned out to be a good place to eat on the road. Very close to outlet mall. We had a lovely, large, clean room. Very nice breakfast. All and all a nice experience.

 Report
Helpful?
Thank vegasgirl21
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for recognizing that we are conveniently located 5 min away from historic district & World Golf Village and next door to the Outlet Mall. Thank you again!

Reviewed 2 December 2014

Cheri was very pleasant, helpful & friendly. Our room was neat, clean & well-equipped. Good value for the money. Mita was very friendly & pleasant as well at checkout. We would use this Quality Inn again.

 Report
Helpful?
1Thank felabby
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for your wonderful review!!

Reviewed 30 November 2014

Room was clean. Front desk associate was very kind and helpful. She even remembered me the next day and asked about my event the night before upon check out!! Hotel is very close to shopping and 3 fast food places. Its only 13 to 15 min from historical area\fort.

 Report
Helpful?
1Thank t3770mw
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We try to recognize every guest and make them feel apart of our family. We are very pleased to hear you had a great stay with us.

Destin, Florida
Reviewed 30 November 2014

We chose Quality Inn Outlet Mall due to its proximity to our niece's home, its 3.5-star rating on TripAdvisor and its price (comparable to others in the area with only 2 or 2.5 stars). We arrived in the wee hours on Thanksgiving Day, and check-in took under 5 minutes. Since our card had already been charged, they simply handed us...

 Report
Helpful?
Thank RainbowWrasse
Columbia, South Carolina
Reviewed 28 November 2014

Got in one evening. Tired. Registration was quick and efficient and the big surprise was a chocolate bar with our names on it!!! Nice touch and one I have never seen elsewhere.Desk clerk was extremely personable. Room was quiet and clean even though it was on first floor and opened onto parking lot. Food was usual Choice Hotel fare in...

 Report
Helpful?
1Thank Robert P
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We are thilled to hear that you enjoyed the chocolate bar. We truly believe it's the little Things you do that make every guest feel special & at home. Your feedback help us extremly. Thank you @ see u next time.

Sarasota, Florida
Reviewed 28 November 2014

First of all, I was greeted with a personalized chocolate bar when I checked in. Nice touch! The motel was clean, well-kept, well-maintained, and comfortable, inside and out. It's not new; probably built when Outlet Malls were first an attraction, and how long ago was that? Just an example - the popcorn ceiling was a renovation, replacing the fake wood...

 Report
Helpful?
1Thank 123barn456
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for all the detailed information, it really helps other guest & Our hotel staff in regards to what the customer needs & how they view our hotel. We do have king rooms but they go very quickly, it's always best to make resv ahead of time. Thanks again for your kind words.

Boynton Beach, Florida
Reviewed 27 November 2014

this hotel is very nice and comfortable the owners are very nice and friendly I enjoy my stays here every other week . MR and MRS Patel are always here to help in any way they can . I highly recommend there hotel to all travelers . IAM never disappointed when I stay here. they are located right off the...

 Report
Helpful?
1Thank Jake D
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for being such a loyal guest to our hotel & Your kind words.

Newcastle upon Tyne, United Kingdom
Reviewed 20 November 2014

We chose this hotel because it was just off the interstate and near to the outlets. We were not expecting much, but we were surprised and pleased when we checked in and were given a bar of Hershey chocolate with a personalised wrapper welcoming us to the hotel - a very nice touch. The room was clean and comfortable, and...

 Report
Helpful?
Thank carolina46
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

we love to hear that your stay with us was excellent!

94 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
Room/Suite (15)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (32)
Viewed
Pool/Beach Area (4)
Viewed
Dining (6)
Viewed
Room/Suite (16)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Saint Augustine hotels
0.3 km away
Comfort Inn & Suites
Comfort Inn & Suites
#23 of 79 in Saint Augustine
563 reviews
0.7 km away
BEST WESTERN St. Augustine I-95
BEST WESTERN St. Augustine I-95
#47 of 79 in Saint Augustine
511 reviews
0.5 km away
Fairfield Inn & Suites St. Augustine I-95
Fairfield Inn & Suites St. Augus...
#29 of 79 in Saint Augustine
499 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Holiday Inn Express Hotel & Suites Saint Augustine North
Holiday Inn Express Hotel & Suit...
#6 of 79 in Saint Augustine
685 reviews
0.8 km away
Wingate by Wyndham St Augustine
Wingate by Wyndham St Augustine
#17 of 79 in Saint Augustine
692 reviews
0.2 km away
La Quinta Inn & Suites St. Augustine
La Quinta Inn & Suites St. Augus...
#37 of 79 in Saint Augustine
623 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, Saint Augustine, FL 32084-0550 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > Saint Augustine
Price Range: €73 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Odigeo and Choice Hotels so you can book your Quality Inn Outlet Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#14 Business Hotel in Saint Augustine
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Quality Inn Outlet Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor rooms let you park by your room - outside entry”
 of 5 bubbles beachgamarti, 29 Sep 2016 | Read review
“If traveling alone, a second floor room might feel safer since lower level is ground level with walking traffic in front of windows.”
 of 5 bubbles 847lynned, 18 May 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles 175kristenr, 11 Mar 2016 | Read review
“Only two floors - road/street noise won't be an issue.”
 of 5 bubbles bowiejohn2015, 8 Feb 2016 | Read review
“If you have much luggage, ask for a room on the ground floor. No elevator to the second floor.”
 of 5 bubbles firstofmany2015, 5 Jan 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay