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Casa Monica Resort & Spa, Autograph Collection

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Casa Monica Resort & Spa, Autograph Collection
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1,697 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Monica Resort & Spa, Autograph Collection
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Showing 1,642: English reviews
North Kingstown, Rhode Island
Reviewed 2 weeks ago

If you dislike using valet service you will have a problem , as parking is at a premium and/or, expensive. The hotel charges a resort fee , even though you may not be using such facilities. Twice on this visit the pool was closed for private parties. The bar drinks are also expensive and short pours occur quite often. The...

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Thank Richard F
Katy, Texas
Reviewed 2 weeks ago via mobile

My husband and I stayed here when we got married 15 years ago and just returned for the first time after all those years. It is an absolutely beautiful building in a perfect location to easily reach any destination in historical St Augustine on foot. The rooms are large and the beds comfortable. We ordered a little snack from room...

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1Thank Marci F
washington state
Reviewed 3 weeks ago via mobile

Beautiful resort right in the heat of historic downtown. Valet parking, happy hour 3-5pm, wonderful, heavenly air conditioning! Room was clean, however their was a bug on the covers at night....I am giving the hotel the benefit of a doubt here, as possibly, possibly it came in on our clothes. Spotless bathroom, but no hot water, as in NO water....

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Thank jlfd
Sarasota, Florida
Reviewed 3 weeks ago

We upgraded to a more expensive room which was small and only had one comfortable chair in it. It took over 5 minutes to get hot water for a shower. There was no bathroom night light, no turn down service, no newspaper at the door,and no extra towels as we requested in advance. The bulb on the makeup mirror was...

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1Thank ftomhop
KesslerCorporate, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Good Day ftomhop Thank you for taking the time to review the Historic Casa Monica Resort & Spa. Please feel free to reach out to myself directly to address the opportunities you experienced during your recent visit. Have a great weekend. Matthew Ceballos 904-827-1888

Reviewed 3 weeks ago via mobile

My family and I traveled to St. Augustine for the night on our way to a cruise. The staff was very friendly and accommodating. They assigned us a very spacious room overlooking the pool. The grounds are beautiful and the location is PERFECT.

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Thank Jennifer D
Reviewed 3 weeks ago via mobile

Great location and ambience, love the decoration true to the nature of what the town wants to reflect and the modern touch that characterize the Kesslers hotel's with it's always present Peter Keil and other art pieces.

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Thank Scarlet C
Orlando, Florida
Reviewed 4 weeks ago

As usual the Casa Monica never fails to please. Family loves this hotel as it is not only historic but is located in a perfect location to enjoy all of the local attractions. I would highly recommend anyone looking to visit St. Augustine to stay here and feel more like a part of the history yourself.

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Thank John R
Florida
Reviewed 4 weeks ago

My first visit to this hotel 2 years ago was fantastic. It's still a nice historic property but it's getting frayed around the edges and needs to do some much needed maintenance and sprucing up. The carpet in our room was dirty and rather smelly when we arrived. After spraying lots of lavender room scent on it, the icky smell...

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Thank TravelMavenFlorida
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Guest TravelMavenFlorida, I want to personally apologize for the carpet in your guest room and the unacceptable service you received from the front desk agent. We recently had the hotel carpets cleaned professionally in February. We addressed your feedback with the appropriate hotel team to ensure that is is corrected moving forward. We do hope that you will stay...

Reviewed 4 weeks ago

I actually stopped by Casa Monica to check out the style and the feel of the hotel. They have a wonderful Sunday Brunch with live music. There was one lady there that went out of here way to make sure I knew all about the property before I left here name is Tarrah. This Property is very clean and unique...

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1Thank Johnson-Rose
Reviewed 4 weeks ago via mobile

The hotel is a wonderful historical attraction. Most of the staff in the deli were not very friendly. The front desk and restaurant staff were friendly. The dining menu left a lot to be desired. Great location for walking to local sites.

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1Thank Terry N
KesslerCorporate, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Hello Terry N Thank you for your recent feedback during your recent stay at the Historic Casa Monica Resort & Spa. We are glad you enjoyed your stay, and dining experience. I do apologize about the service encounter that you experienced in our café during your visit. Please let me know if I can assist with any further questions or...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova Street, St. Augustine, FL 32084 (Formerly Casa Monica, Autograph Collection)
Region: United States > Florida > St. Augustine
Price Range: €179 - €433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel
Hotel Style:
#5 Business Hotel in St. Augustine
#12 Family Hotel in St. Augustine
#13 Romantic Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Casa Monica Resort & Spa, Autograph Collection staff and other travellers.
12 questions
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Bradley Beach, New Jersey
over a year ago
Boca Raton, Florida
Jacksonville, Florida
1 month ago
Miami, Florida
4 months ago
Jacksonville, Florida
9 months ago

See all questions (12)

Questions? Get answers from Casa Monica Resort & Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always get a preferred room with a view it is well worth it.”
johnr2014, 30 Mar 2017 | Read review
“The St. Francis Room”
Johnson-Rose, 28 Mar 2017 | Read review
“We have loved every room we stayed in.”
Hiatthaus, 21 Mar 2017 | Read review
“make sure you have lots of time visit St Augustine”
marksX6069QJ, 20 Mar 2017 | Read review
“street view”
H2O_log, 19 Mar 2017 | Read review
5 of 5