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Casa Monica Resort & Spa, Autograph Collection

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Casa Monica Resort & Spa, Autograph Collection
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1,601 Reviews from our TripAdvisor Community

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Showing 1,546: English reviews
Clearwater, Florida
Reviewed 3 days ago NEW

The room which was supposed to be top of the category, celebration of our 55th anniversary (Specifically mentioned at time of reservation) was a window -less minimal space. Depressing. Thanks-giving Dinner, was a 'Howard Johnson' class "0" ranked fare, with ridiculously bad service. What a letdown.

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Helpful?
Thank zbuf
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Hello zbuf We appreciate your feedback given from your recent stay at the Casa Monica Resort & Spa, and your dining experience at the Costa Brava Restaurant. We do apologize that your dining experience was not to our standards and the service encounters you faced. Please feel free to reach out to us directly at the resort to discuss your...

DeBary, Florida
Reviewed 1 week ago

A great stay! We stayed in the Flagler Suite, room 455 for 2 nights for our anniversary. We decided to bring our kids and a nanny at the last minute, so we upgraded to this suite. Highly recommended! The suite is 3 levels. A sitting area with dining table, couch and TV on the bottom level. The 2nd level has...

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Thank joecpa1
Miami, Florida
Reviewed 1 week ago

The hotel is wonderful - over a hundred years old but meticulously maintained. The staff is very helpful and the amenities are first class. It is truly a boutique hotel - different from a chain hotel. Also, it is located in the best part of old St. Augustine.

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Thank Botafogo1
Cusco
Reviewed 1 week ago via mobile

My wife and I stayed at the Casa Monica resort and spa for our five year anniversary our room rate was over $350 for the night which is pretty standard but the room that they put us in at first I felt like a small closet. I did ask the front desk associate if there was any upgrade room available...

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Thank dustinjamesv
Savannah, Georgia
Reviewed 1 week ago

Stayed at Casa Monica several times, once previously during Nights of Lights festivities. Love this place! Beautiful historic hotel, conveniently located downtown, onsite valet parking ($25 charge). At every visit the valet staff has been over the top! Must say that we always splurge and get a suite, this time the Flagler Suite. Beds were so comfy, mattress and pillows....

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Thank nolejacket2459
Reviewed 1 week ago via mobile

Had a lovely time at downtown St Augustine to take in the festivities and lights and stopped in to have appetizers and was so astonished to witness overworked bar maids trying to cope with the massive amounts of people trying to order drinks and appetizers in tge lounge at 630 on a Saturday night. Our server Dani was wonderful and...

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Helpful?
Thank Amita L
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Hello Amita L We really appreciate your observations and your feedback regarding our customer service and its ongoing progress. Our staff members take their roles in our industry very seriously and try, every day, to provide quality customer service and safety for all of our guests. While we are usually celebrated for our uniqueness and excellence in customer service, I...

Reviewed 1 week ago via mobile

Things I liked... friendly and informative Valet and check in receptionist...welcome drink (Alcohol or cucumber infused water)at the restaurant on site... higher quality linens and mattress... walking 2 blocks and we were in the historic area of the town. Things I didn't like... elevators are small in size so people with bags keep others from getting in... bathroom in Queen...

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1Thank JetSetUBet
Florida
Reviewed 1 week ago

The Casa Monica is the "best" hotel in St. Augustine. There is no better location for a visit to this beautiful city, which happens to be the oldest incorporated city in the United States. You can walk to just about everything (except our wonderful beaches) from this hotel and it has parking (a rare commodity in the city). The hotel...

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Helpful?
Thank JudeSh49
KesslerCorporate, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Guest JudeSh49, We are delighted to hear we are the "best" hotel in St. Augustine. Being a historic hotel built in 1888 the rooms are very unique and differ in size. We do currently only offer regular size bath tubs and in some rooms we only offer a shower option. We do hope that this doesn't keep you from...

UK
Reviewed 1 week ago

The Casa Monica is the best hotel in St Augustine by a country mile: luxurious, splendid facilities, and very attentive staff. Sadly, we did not have the time to partake of all its facilities; however, the lobby bar was excellent and very buzzy later in the evening. We had a little problem after we checked in (a mix-up between the...

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Thank Lynda_Daman
USA
Reviewed 2 weeks ago

This hotel reminds me of many I've stayed in in New York City. The location is excellent. The outside of the building is historical. It is truly lovely when you drive up and walk in. The lobby is small, yet gorgeous. However, like in New York city, you are paying for the location and the high price tag gets you...

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Helpful?
1Thank j9999
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Hello j9999 Thank you for your recent feedback given in reference to your recent stay at the Historic Casa Monica Resort & Spa. We do apologize and understand the inconvenience of the private event scheduled at the pool area, and experiencing noise disturbances in your guest room due to surrounding noise. I would be happy to discuss your recent stay...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova Street, Saint Augustine, FL 32084 (Formerly Casa Monica, Autograph Collection)
Region: United States > Florida > Saint Augustine
Price Range: €201 - €482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel
Hotel Style:
#5 Business Hotel in Saint Augustine
#12 Family Hotel in Saint Augustine
#13 Romantic Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Casa Monica Resort & Spa, Autograph Collection staff and other travellers.
8 questions
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Questions? Get answers from Casa Monica Resort & Spa, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to any of the tower suites for the full experience. It's worth the extra cost.”
 of 5 bubbles joecpa1, 28 Nov 2016 | Read review
“Rooms with view of square on Lightner Museum side of hotel. Upper floors with view of Waterway.”
 of 5 bubbles nolejacket2459, 27 Nov 2016 | Read review
“Ask for a room which faces the Lightner museum or "square" and on a high floor.”
 of 5 bubbles JudeSh49, 26 Nov 2016 | Read review
“We stayed in a quiet corner room on the north-east side. The hotel is a whole city block, so some rooms require a walk.”
 of 5 bubbles DavidSarasota, 12 Nov 2016 | Read review
“Don't get a room directly at pool level. Keeping the heavy drapes closed makes the room really dark.”
  • The rooms are very dramatic
 of 5 bubbles DawnM160, 1 Nov 2016 | Read review
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