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Comfort Suites Downtown

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Comfort Suites Downtown
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400 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Orange Park, Florida
Reviewed 28 November 2015

This hotel is a short walking distance to the historic district so very convenient to St. Augustine attractions. This is one of the primary reasons we selected it. It was recently renovated but had some issues like missing closet door, towel rack falling off the wall, unsecured toilet, etc. The morning of checkout we were unable to get back into...

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Helpful?
Thank Kathy K
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to review our hotel; I wanted to let you know the Hot Tub is heated, the desk agent was most likely referring to the pool not being heated. Sorry for the confusion there. Some suites do have a Jacuzzi tub option for an upgrade if that's something you prefer in the future. We actually...

Ashford, United Kingdom
Reviewed 27 November 2015

A nice hotel in good location. It was just across the road from the Old Town Trolly ,stop and only a short walk to the downtown shops, restaurants and attractions.The rooms were clean and comfortable and the reception staff very friendly and helpful and gave good advice on the area and restaurants.

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Helpful?
Thank Mal033
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you so much for reviewing our hotel here, were glad you liked your stay! I'll be sure to let the reception staff know how helpful they were to you! It makes there day to be able to help a guest experience our beautiful city! Your review will be a big help for future travelers looking for a place close...

Miami, Florida
Reviewed 19 November 2015

While traveling with a friend in a kind of "let's scape from the kids trip" we made it to st agustine. After 10,30pm we decided to call hotels.com to find a place to sleep... So that is how we get this place. Steve, the concierge of this tiny place was the most warm and nice person to talk over the...

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Helpful?
Thank Daniela V
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

I believe you selected the wrong hotel to review, we don't have an employee named Steve, and we have breakfast every morning from 7am-10am. Travis Moore Operations Manager

Vero Beach, Florida
Reviewed 7 November 2015

St. Augustine is full of bad overpriced hotels. This one is priced along w/ others but is pretty decent and is close to Olde Towne. If you don't mind walking for 10 minutes, it's in a great spot. You don't need to drive and pay for parking if you are willing to walk a quarter of a mile. I've stayed...

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Helpful?
Thank Kenneth N
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write this first hand and honest experience! This will be greatly appreciated by future travelers. We are glad you have enjoyed your stays with us, and cannot wait until your next one! If you aren't already a choice privileges member, get signed up! You'll want to be earning points at all of the...

Spring Hill, Florida
Reviewed 5 November 2015

The hotel is a little North of the action by about 3 blocks but still in the heart of things. I found in unusual that the hall ways were not air conditioned..Rooms were clean and neat and bed was comfortable. We were on the 2nd floor and of course the hotel was no smoking, the 3rd and 4th floor rooms...

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Helpful?
Thank Vern O
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for writing a review on us! We appreciate all the constructive feedback! We actually just ordered a new tool to help us clean the roof, so next time you stay with us you won't have to worry about that! We will continue to enforce our completely non smoking policy as best we can to prevent this from happening....

Lansing, Michigan
Reviewed 31 October 2015 via mobile

This hotel is in a great location, within walking distance to most all downtown attractions. The rooms were nice & look to be recently updated! Morning breakfast was very good also, much better than the last comfort suites we stayed at! Thanks for another great stay!

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Helpful?
Thank littlelisa291
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write this great review of our property! I'm so happy you had a great time and loved our location! That is one of the things people love about us! We can't wait till you come back to St. Augustine to stay with us! Have a wonderful day! Travis Moore Operations Manager

Trinity, Alabama
Reviewed 28 October 2015 via mobile

I was worried reading some of the reviews before my stay but this hotel was perfect for what I was looking for! It is old yes but my room and my friends was updated, very clean, and the king rooms have a pull out couch so we were able to have another couple stay with us. :-) anyways the location...

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Helpful?
Thank Christina M
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for your wonderful review! We are glad that you enjoyed your time here in St. Augustine with us! We hope that you will be able to return and stay with us again! Become a choice member and you can even earn free nights with us! Travis Moore Operations Manager

Richmond
Reviewed 21 October 2015

The location is great. This is the strong point. When you look closely at the details, you observe a management that appears to attempt to cut corners. I give the following as examples. In the area of room maintenance, our room's exhaust fan would create a noise like a jet taking off part of the time and then function quieter...

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Helpful?
1Thank Lucky1inVA
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey and giving us this helpful review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to...

Atlanta, Georgia
Reviewed 20 October 2015

We stay at this hotel when we visit St. Augustine. We love the location and the fact we can walk to the old downtown area and not have to find parking. The hotel recently underwent some room renovations. Not too bad, but had some mold in our bathroom that should have been taken care of. The staff is always friendly...

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Helpful?
1Thank Gino44_10
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey and giving us this helpful review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to...

Washington DC, District of Columbia
Reviewed 18 October 2015 via mobile

This standard of hotel would normally cost $130-150 off the freeway, being where it is in St. Augustine you're paying a location premium, as everything is very walkable from here. Everything was fine with it, your bog standard mid tier chain hotel with the usual free breakfast and a slightly spiffier lobby than normal. Small pool outside which looked ok....

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Helpful?
Thank MisterGulliver
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time out of your day to review our hotel. We appreciate your feedback, and think it is wonderful of you to share your experience for future travelers! We hope you can come see us again soon! Have a great day! Travis Moore Operations Manager

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Downtown

Address: 42 San Marco Avenue, St. Augustine, FL 32084
Region: United States > Florida > St. Augustine
Price Range: €129 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
8 questions
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Panama City, Florida
7 months ago
over a year ago
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Miami, Florida
over a year ago
Miami, Florida
over a year ago

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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify that you can get hot water.”
 of 5 bubbles office0729, 20 Mar 2017 | Read review
“All rooms are the same.”
 of 5 bubbles DodgerBlue3, 25 Jan 2017 | Read review
“3rd floor seemed quiet”
 of 5 bubbles mbanksafwonline, 16 Dec 2016 | Read review
“Top Floor away from ice machine, elevator and at the end of the hallway.”
 of 5 bubbles Poeco, 15 Dec 2016 | Read review
“Ask for room with balcony”
 of 5 bubbles sam55TaylorsvilleNc, 2 Oct 2016 | Read review
5 of 5