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Traveller (13)
Room & Suite (13)
Pool & Beach (1)
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Overview
  • Excellent36%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible11%
Travellers talk about
“port st”(7 reviews)
“front desk”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (106)
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Traveller rating
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LanguageEnglish
37
34
16
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11
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All reviewsport stfront deskwould stay againkitchen areapleasure of stayingfull kitchenbed was comfortablestayed here for nightsliving roomcassandraluciepropertymicrowavefloridaaccommodationssink
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1 - 5 of 105 reviews
Reviewed 27 February 2018

Location: Nice Room: Very dirty/ torn carpets. Bed: Uncomfortable/smelly. Used own towel over pillows in order to eliminate smelling. Breakfast: Poor. However, you probably would lose your appetite after waking up in a smelly, dirty room anyway.More

Thank AtlanticOcean2222
Response from jimmy d, Manager at MainStay SuitesResponded 3 April 2018

Thank you for your review. While we understand that your experience was not pleasant, each guest review whether complimentary or not leads to us building a better stay for future guests. Since your review there has been a change in our staffing team and our...More

Reviewed 27 January 2018 via mobile

Hotel looked great upon arrival. The horror began when we walked into the room. The toilet plugged and instead of sending someone up to fix the problem they handed me a plunger in a white garbage bag. After packing to leave, I noticed there was...More

1  Thank Robert S
Response from jimmy d, Manager at MainStay SuitesResponded 3 April 2018

First I am glad to hear that your first impression of the hotel was good. I am sorry that we fell short of your expectations in regards to your room. Since your review there has been a change in our staffing team and our priority...More

Reviewed 18 November 2017 via mobile

Some of the amenities were not working properly. Notified desk. Came back week later put us back in same room still not working! This place has an issue with housekeeping! Regular cleaning is not being done!More

Thank Sandi S
Response from jimmy d, Manager at MainStay SuitesResponded 3 April 2018

Thank you for your review. We hope you enjoyed your weekend away and that you were able to enjoy some of the nearby activities and beaches. As an extended stay property and as part of the Mainstay Suites brand we offer weekly housekeeping if you...More

Reviewed 14 November 2017

Problems with the reservation, they had us for only for 1 queen bed instead of 2 queen beds. Room was dirty, smell, top counter dirty. We had problem with the bathroom door. Breakfast is very basic and is the same every day. Staff is very...More

1  Thank MNAVAS52
Response from jimmy d, Manager at MainStay SuitesResponded 3 April 2018

I am sorry to hear we were not able to accomodate you in the proper room type. Your comfort is a priority and we failed to meet that. As an extended stay property and as part of the Mainstay Suites brand we offer weekly housekeeping...More

Reviewed 13 November 2017

Checking in was late,chairs at pool broke,property not keep up.front desk clerk was very nice.police activity in parking lot.they really need to do work on property.would not stay there again.location was ok,in pga property.breakfast was not good.More

Thank patricia c
Response from jimmy d, Manager at MainStay SuitesResponded 3 April 2018

Since your review there has been a change in our staffing team and our priority is providing a better stay and overall experience for guests. We are continuously working on the property and hope that if you find yourself in the area again you give...More

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Most Booked Properties in Port Saint Lucie, FL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$82 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$82 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (13)
Room & Suite (13)
Pool & Beach (1)
Questions & Answers
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jim523
13 January 2017|
AnswerShow all 2 answers
Response from aweber1148 | Reviewed this property |
the size of the dog and breed always has something to do with safety. But, they are pet friendly, so I believe if you call their front desk and ask they have always been will to work with potential guests, as I once was... More
0
Votes
Room Tips
"We stayed in room 224. Very quiet. Overlooks courtyard."
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"My room tip is really not a room tip, but I would like all employees to wear name tags. I enjoy speaking to..."
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"Higher Rooms have less AC unit noise"
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"I like rooms near the south entrance, for close parking and private entry/exit. ..."
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