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Residence Inn Port St. Lucie

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Residence Inn Port St. Lucie
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305 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Reviewed 13 September 2015

I'm a proud Marriott rewards member and travel extensively throughout the US and abroad. However, this hotel is a huge disappointment and is an embarrassment to the Marriott portfolio. The checkin lacked customer service that Marriott is famous for. The checkin representative charged the credit card hold twice after denying that the card would accept approval. This leads to suspicion...

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Helpful?
4Thank Darin L
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Mr. Darin L, Thank you for your review. We strive to provide exceptional guest service to all our guests but especially to our loyal Marriott Rewards members. I am so sorry that you didn't experience the friendly service you expected and deserve as our guest. I want to personally apologize that I made you feel anything less than valued and...

West Palm Beach, Florida
Reviewed 12 September 2015 via mobile

My husband and I stayed here for 3 nights while having renovations done in our home. I just simply cannot commend the staff enough. Debra was absolutely amazing upon check in!! The room was immaculately clean and quiet. It has a great kitchen area with everything we needed to be comfortable in our home away from home, including a full...

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Helpful?
Thank Beachcouple18
Jacqui L, Manager at Residence Inn Port St. Lucie, responded to this review

Dear Beachcouple18, Thank you so much for taking the time to write a review and letting us know about your experience while staying with us at Residence Inn Port Saint Lucie. We pride ourselves on exceptional guest service and cleanliness and very happy to read that we delivered that throughout your stay with us. We have an amazing staff here...

St. Petersburg, Florida
Reviewed 5 September 2015

I was traveling with my Maltese and we had a great time. I slept well. It felt like home; one of those rare hotels where everything worked well. It was very occupied, busy atmosphere with friendly staff.It was a long walk to the elevator but I enjoy walking. The breakfast was very tasty.

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Helpful?
Thank happy1969_13
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear happy1969_13, Thank you very much for taking the time to write a review! We love hearing from our guests about thier stay with us at Residence Inn Port Saint Lucie and thank you for the compliments! Very happy to hear you enjoyed your stay! It was a pleasure having you both stay with us and we look forward to...

Reviewed 2 September 2015 via mobile

We stayed for 8 days mostly for resting and shopping in the area. The location was very good everything near by like shops and restaurants. The rooms were very comfortable. Breakfast was ok and the theme nights for eating were also very good and was free no additional Charges. Only negative point was the cleaning of the room which was...

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Helpful?
1Thank Christa V
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear Christa V, Thank you very much for taking the time to write a review. We are thrilled that you enjoyed your stay with us here at Residence Inn Port Saint Lucie and look foward to your next arrival! Thank you again, it was a pleasure having you stay with us!

Central Florida, Florida
Reviewed 2 September 2015

Very impressed with the staff. Rooms are very clean,I looked for something wrong in my room, couldn't find anything. I really am looking for a reason to come back. It's very relaxing and so many amenities that there really is no reason for leaving the premises. i will most certainly be back in the near future even if its to...

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Helpful?
Thank KIMBERLY N
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear KIMBERLY N, Thank you so much for taking the time to write a review and for the great compliments!! I am thrilled to know you enjoyed your stay with us here at Residence Inn Port Saint Lucie and we will absolutely look forward to your return! Thank you again, it was a pleasure having you stay with us!

orlando
Reviewed 27 August 2015

Our air conditioning did not work. Our remotes did not work. They replaced the remotes. We gave the A/C an hour, but it never really cooled. We changed rooms. The front desk staff was very nice. However, there was no attempt to apologize or upgrade us for our problems. The room we were moved to was significantly smaller than one...

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Helpful?
Thank goodtogo33
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear goodtogo33, Thank you for taking the time to write a review. I am sorry to hear you experienced an AC & remote issue while staying with us. I would like to speak with you in more detail, if you would call the hotel and ask for me that would be much appreciated. We strive to make sure all our...

Orlando, Florida
Reviewed 25 August 2015

My wife, two young daughters, and I stayed at this hotel for two nights from August 21, 2015 through August 23, 2015 in room 309. Despite a major issue with the shower drain, we enjoyed our stay. We paid $99 per night, including taxes. The hotel is conveniently located right off I-95. Check in was very quick and the staff...

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Helpful?
1Thank marc1976
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear marc1976, Thank you for taking the time to write a review. I am sorry that you experienced a tub draining issue and wanted to let you know it has been resolved. I am happy to hear that everything else with your stay was good and enjoyable, thank you for the compliments! It was a pleasure having you stay with...

Navarre, Florida
Reviewed 15 August 2015 via mobile

Clean, nice room, very friendly staff, great food, pet friendly (100.00 non refundable though) a awesome place to stay!!! Would recommend to everyone. Catch the social on Monday, Tuesday, & Wednesday nights. Breakfast is also quite impressive.

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Thank DON W
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear Don W, Thank you very much for taking the time to write a review on your experience with us at Residence Inn Port Saint Lucie! So happy to hear that you enjoyed your stay, the social and breakfast. Thank you for the compliment on the staff, they truly love what they do and strive to make every guest feel...

Portland, Oregon
Reviewed 9 August 2015

I have been to 5-star hotels that were mediocre from the guest services, check-in process, uncomfortable bed, tight quarters and stale odor fling an entire hotel, nearly every experience was overall poor. However, The Residence Inn in Port Saint Lucie is a GEM! My boyfiend and I wish we could've stayed longer. The guest services and check-in processes are delightful...

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Helpful?
Thank agenthn
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear agenthn, Thank you SO MUCH for taking the time to write such a detailed and FANTASTIC review! We truly value our guests and strive to make each feel like a part of our family here at Residence Inn Port Saint Lucie. Your review absolutely made the entire staffs day!! There isn't much I can say that you haven't stated...

Naples, Florida
Reviewed 8 August 2015 via mobile

I love the whole concept behind Residence Inn. They go out of their way to make you feel like family. This hotel, follows every ethos of Marriott and it is extremely clean and well kept. It is conveniently located for doing business in Port St. Lucie and I would stay here again in a heartbeat .

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Helpful?
Thank BlueMarlinDave
Jacqui L, General Manager at Residence Inn Port St. Lucie, responded to this review

Dear BlueMarlinDave, Thank you taking the time to write review! We do pride ourselves on cleanliness, outstanding guest service and all the comforts of home here at Residence Inn Port Saint Lucie and are extremely happy to know that you felt like family! We believe when you have to be away from home you should feel like you have a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Residence Inn Port St Lucie is an all-suite extended stay hotel located off I-95 near the PGA Village and Tradition Field. We are within walking distance of multiple restaurants and offer complimentary: hotel-wide WiFi, a daily breakfast buffet, Inn The Mix social (M-W), and parking. Enjoy a relaxing stay in one of our studio or one-bedroom suites, featuring full kitchens complete with a refrigerator, stove-top, microwave, and dishwasher, plush Marriott bedding with crisp linens and a pillow top mattress, and a living area. Guests enjoy access to our hotel’s 24-hour business center, 24-hour fitness center, outdoor swimming pool, patio area, and putting green. ... more   less 

Additional Information about Residence Inn Port St. Lucie

Address: 1920 SW Fountainview Blvd, Port Saint Lucie, FL 34986-4529
Region: United States > Florida > Port Saint Lucie
Price Range: €149 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Port St. Lucie 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Residence Inn Port St. Lucie Hotel Port Saint Lucie
Residence Inn Port St. Lucie Florida/Port Saint Lucie
Hotel Style:
#1 Romantic Hotel in Port Saint Lucie
#3 Business Hotel in Port Saint Lucie
#4 Family Hotel in Port Saint Lucie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Port St. Lucie staff and other travellers.
1 question
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Delray Beach, Florida

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Questions? Get answers from Residence Inn Port St. Lucie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are great no matter where you are.”
 of 5 bubbles Alexis0720, 15 Jan 2017 | Read review
“AS always high floors away from elevators is best”
 of 5 bubbles Romnan, 13 Jan 2017 | Read review
“Property sets a good distance from any busy roadways so I would assume most rooms are more than adequate.”
 of 5 bubbles abcjjl, 28 Dec 2016 | Read review
“The room was very nice I was impressed and housekeeping was excellent (Debra)”
 of 5 bubbles claihunt, 29 Aug 2016 | Read review
“Not that it was noisy, but try to get a room from the second story up.”
 of 5 bubbles A4887IPpaulc, 22 Aug 2016 | Read review
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