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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Reserved a week in advance through Travelocity and advised the hotel that we would be checking in late (between 11:30PM and midnite). Arrived at midnite to find that they had "no record" of our reservation and no rooms left. "Tough luck" was their attitude. STAY...More
Very nice hotel. Clean and the redecorating is very nice. Personnel are very nice and friendly. The food in the restaurant is fantastic with large portions. The service is great and the servers are very efficient. Great place to stay at reasonable prices.
We were visiting family in the area. Upon check in front desk employee checked us in early even though we arrived before check in time. We needed area information and they gave us detailed information and directions to the various attractions. We were well prepared....More
This was about as bad as it gets! Between the questionable people at and around the bar, the VERY LOUD music they played, the people knocking on my door to see if I needed anything at 3:00AM, the strong smell of marijiuana and the bed...More
My daughter had the Orange Classic Tournament, so i decided to take whole family. Seen great pictures of hotel and few good reviews so i booked, biggest mistake ever. When we arrived at 8:00 pm there was prostitution and loud music all around hotel. Checked...More
US$85 - US$110 (Based on Average Rates for a Standard Room)
Smoking rooms available ,
Non-Smoking Rooms ,
Number of rooms
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Questions & AnswersAsk a question
First of all I apologize for your bad experience during your stay. There should be no excuse after looking into your reports. Upon initial investigation I have found out that the room you were in was occupied by a guest for extended period of time. Since we were sold out back to back our housekeeping and maintenance did not rectify the issues that generally they do upon a long time guest checks out. But it is not an acceptable excuse that they overlook these issues. We have already taken steps to rectify the issues.
In compensation we have already credited your full payment towards your stay. Sorry for any inconvenience this may have caused you.
23 March 2017|
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Response from Natasha0314 | Reviewed this property |
I greatly appreciate your swift response and handling of this situation. It shows that you do care about your guests and want them to have the best experience possible. Thank you once again.