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    Extended Stay America - Pensacola - University Mall

    809 Bloodworth Ln, Pensacola, FL 32504-6401
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$69
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    Traveller (2)
    Room & Suite (3)
    Dining (1)
    Overview
    • Excellent40%
    • Very good32%
    • Average11%
    • Poor6%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (43)
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    1 - 5 of 43 reviews

    Reviewed 1 week ago

    Not clean at all .... the one elevator door barely worked because there was so much dirt in the track. The front door was a germaphobes - and I'm NOT a germaphobe - worst nightmare. The worst was the room. I don't like walking on...More

    Review collected in partnership with Extended Stay
    Thank S6205RAdennism
    Response from 00esa, Manager at Extended Stay America - Pensacola - University MallResponded 1 week ago

    Thank you for your review. We're truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is 100%...More

    Hotel's Favourite
    Reviewed 28 May 2017 via mobile

    We stay from Thursday night til Sunday morning and we loved it! The staff was absolutely great, friendly and respectful coming from an engaged lesbian couple they treated us both like family and we loved that! Most of all it was CLEAN! We will definitely...More

    Thank JameyPirkle
    Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 30 May 2017

    Jamey, thank you for selecting Extended Stay America - Pensacola - University Mall for your recent stay. We are so happy you were overwhelmed not only by our excellent service but also with the cleanliness of our property. We appreciate you recommending us and look...More

    Reviewed 1 week ago

    Perfect location and clean environment. Staff was pleasant to work with Breakfast on the go could use an uplift though, not much of a selection to eat. Very quiet when needing to do work or relax. I was disappointed that they didn’t have an ice...More

    Thank Latonya G
    Response from 00esa, Manager at Extended Stay America - Pensacola - University MallResponded 1 week ago

    Thanks for making Extended Stay America a part of your travel plans. We are glad to know our location was ideal for your needs and that you had an enjoyable time while here. I would like to inform you, as we have a full-size refrigerator...More

    Reviewed 6 November 2017

    Upon check in I had to go to from desk and get new sheets, pillow cases and blankets and change both beds that obviously were just made up and no sheets changed. No hot water. Spend the extra $$ and stay somewhere elseMore

    Review collected in partnership with Extended Stay
    Thank 120georgee
    Response from 00esa, Manager at Extended Stay America - Pensacola - University MallResponded 7 November 2017

    We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. We hope you will give us another opportunity to show you...More

    Reviewed 28 August 2017

    Had planned to stay about two weeks, had a great rate but when i checked out early to address hurricane harvey issues in Louisiana and Texas, my rate was dramatically increased because i did not stay the entire booked trip. Front desk said there was...More

    1  Thank r m
    Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 31 August 2017

    We are sorry for the issues you encountered which led to a disappointing stay. To be exceptional in customer service comes first on our priority list, but we sincerely apologize this was not your experience. Your feedback is of utmost value, and we will use...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$63 - US$108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Pensacola
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Extended Stay, Expedia, Hotels.com, Hotwire, Orbitz, TripOnline SA, getaroom.com, Travelocity and Cancelon so you can book your Extended Stay America - Pensacola - University Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Panhandle >
    • Pensacola
    • Also Known As
    • Extended Stayamerica Pensacola - University Mall Hotel Pensacola ,
    • Extended Stay America - Pensacola - University Mall Florida ,
    • Extended Stay Pensacola ,
    • Pensacola Extended Stay
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    Traveller (2)
    Room & Suite (3)
    Dining (1)
    Hotel & Grounds (6)
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    Ask a question
    Questions & Answers
    Ryan M
    7 April 2017|
    Answer
    Response from Bruce W | Reviewed this property |
    We've been staying in the I-10 & N. Davis Hwy (aka Hwy 291) area of Pensacola at least twice a year since 2012. My personal take on the area is the area South of I-10, where the Extended Stay is located is a safe area with... More
    2
    Votes
    Beverly G
    7 March 2017|
    Answer
    Response from Bruce W | Reviewed this property |
    As I remember it is $25 per day per pet. Up to 2 pets are allowed.
    0
    Votes
    Room Tips
    "3rd floor for quiet rooms"
    Read review
    "we liked the third floor whats really cool is that the windows open all the way for that good pensacola..."
    Read review
    "Breakfast is hardly continental."
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    "Please ask for a non-pet room far away from the pet rooms"
    Read review
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