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Palm Court Inn and Suites

Traveller (16)
Room & Suite (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Room service
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Laundry Service
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
48Car recommended
Grade: 48 out of 100
447Restaurantswithin 10 km
65Attractionswithin 10 km
41Reviews
16Photos
1Q+A
2Room tips
Traveller rating
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  • 36
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+1
There was cum on my sheets and mold in the fridge this place is a dump and I wouldn’t be alarmed if they got shut down !! There was spiders in the corners of the room the size of half dollars and no clean towels I was terrified to even sleep on the bed I would never recommend
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Response from palmcourtpensacola, Hotel Manager at Palm Court Inn and Suites
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate all of our guest's concerns. I apologize your stay was did not meet you expectations. This is not the experience we wish for our guests. We would love to discuss your concerns with you, so we may make things right again, and regain your trust with us. Please do not hesitate to contact us directly so we may assist in resolving your concerns. Thank you again for sharing and we look forward to hearing from you. Sincerely, Hotel Manager
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Nasty!!! No clean at all condoms wrapper in between headboard.stale food under the beds old stains on bed sheets!! The tub was so disgusting cigarettes butts in the sink tub and on the floor!! the House keepers are very unprofessional!!
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Response from palmcourtpensacola, Hotel Manager. at Palm Court Inn and Suites
Responded 29 Nov 2018
Dear Guest, Greetings from the Palm Court Inn & Suites, Pensacola. This is with reference to your feedback on trip advisor regarding your experience. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience. Please be assured that I have taken this up very strongly and the concerned service staff have been alerted to ensure that such an incident is not repeated in the future. Request your continued patronage. Sincerely, Hotel Manager.
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Seriously do not stay here unless you are a junkie and don't mind roaches and old disgusting motel rooms that looks like something out of a horror movie. We stopped here last minute as we were driving through after seeing it on google as the closest stop. We checked in and I was
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Response from palmcourtpensacola, Hotel Manager at Palm Court Inn and Suites
Responded 9 Aug 2018
Dear Valued Guest, This is from the Palm Court Inn & Suites. We are very much concerned with your feedback. Our apologies for the very bad experience as you have mentioned, howsoever it might have happened. The room maintenance team is investigating your comments to get the facts and initiating actions. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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Right when I opened the doors to the room my husband killed a roach walking on the table and then I saw another 10 dead roaches scattered on the floor!!! Everything happened in not even 1 minute!!! We left and checked out as fast as possible!!!Also the room wasn't as nice as in
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Response from palmcourtpensacola, Webmaster at Palm Court Inn and Suites
Responded 23 Feb 2018
Dear Guest, Thank you for taking the time to share your comments with us. Please accept our heartfelt apology that the level of service and cleanliness you received did not meet the usual high standards our guests have come to expect from us over the years. Maintenance was informed of the report of roaches and ordered to do a through inspection of the premises. Professional exterminators will be called upon if needed. Again, we apologize and hope you’ll give us another opportunity at some point to be of service. Sincerely Hotel Manager
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I must say that I have been in a few Hotel rooms for work travel but this is the worst by far ok let me say that when I rented this room I was so Disturbed 😕😔 because after I have traveled for many hours and very sleepy I walked in the room and the first thing I noticed was
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Response from palmcourtpensacola, Hotel Manager at Palm Court Inn and Suites
Responded 9 Mar 2018
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations because of our pet fee, which helps us keep rates low for all guests. This is a standard industry practice at many hotels. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely, Hotel Manager
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All photosTravellerRoom & Suite
the mirror in the room
the bathroom wall
Refigerator door with duck tape
how do i leave a review
"Run for ur life"
"Go somewhere away from Pensacola Blvd! Maybe Plantation Road to Mainstays."
PRICE RANGE
US$57 - US$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm court hotel pensacola
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
121
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