Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
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US$155
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US$163
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Room & Suite (53)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 69 hotels in Pensacola
Location
Cleanliness
Service
Value
Travellers' Choice
Conveniently located at Exit 7 and Interstate 10, Hampton Inn & Suites Pensacola/I-10 Pine Forest Road is within walking distance of several family-friendly eateries, and just a short drive to many local area attractions, including Five Flags Speedway and the Pensacola Fair Grounds. Enjoy free breakfast and WiFi everyday. Your room includes a refrigerator, microwave and coffeemaker.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Outdoor pool
Breakfast buffet
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
Full view
626Reviews21Q+A42Room tips
Reviews
Traveller rating
- 458
- 104
- 32
- 13
- 19
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Popular mentions
Hotel's Favourite
We had a house fire and the Red Cross put us up here for about 3 nights and then our insurance company extended our stay for awhile. This hotel is so clean, the staff is so friendly, and we never went without towels, etc the time we were there. Every time we came downstairs they would greet us and asked how we were doing. To have that kind of service now a days is not always the norm. I definitely rate them a 5 star.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Clean and friendly staff. Since Covid they had to scale back on buffet service.
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Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Responded 14 Jan 2021
Dear Pamela, Thank you so much for taking the time to let us know about your recent stay! Our team truly appreciates your positive feedback. We take great pride in always providing the best quality of service, and I will make sure to congratulate all of our departments on the wonderful job. Cleanliness is one of our highest priorities, we feel that if you couple this with great customer service you have a winning combination. Sincerely, Team Hampton!
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We stayed Dec 4. No running water in lavatory. Called and told no rooms available to move. Late and we were tired from driving all day so we agreed to stay. Offered discount to stay. Young lady working front desk was very nice. She called manager who called out maintenance person, who came with no tools just to make sure water valve was on. It was - so he was unable to do anything. They scheduled repair for next day. Never received discount. Called front desk again next day. Manager not available on Saturday but they did take message and information about issue. No manager response to date and no discount. Pd $261 full reservation price as Hilton Honors member. Also reported next day that the mixing valve in shower did not work correctly. Hot water ran in tub but when turned on shower, you had exactly 4 seconds before water switched back to cold. The one thing that did run -the commode off and on all night, very loudly. We usually always stay through Hilton honors. Room was nice but plumbing issues were a bit much. What put it over the edge for us was that the manager never followed up. I know this person was aware because they were notified at the very beginning, as the young lady working the front desk was not certain what to do. We were in the room next morning getting ready to check out. We had do not disturb sign on door. So we were called to see if repairman could come in. So I know there is a record of need for repair. Issues happen but it is your customer service response that makes the difference. In this case, it was non-existent.…
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Responded 20 Dec 2020
Dear Jerri, Thank you for taking the time to complete this review and for your feedback about your recent stay. You comments will be viewed by our team and used as a learning tool for future guests. I apologize if the hotel did not handle this matter to your stratification We all work very hard to try and insure an overall positive experience for all of our guests. It saddens me to read we did not achieve this with you. Please feel free to contact the hotel directly if you would like to discuss this matter future. We do hope you allow us another opportunity to better serve you on a future stay. Sincerely, Management
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+1
We booked a king room for $128.25. Unfortunately, we had a clogging problem (reference Geico commercial) as the people in the room above us walked loud during most of our stay. I think this property is a different brand hotel that was converted into a Hampton. The room was clean and everything worked – except for the toilet that continually ran. The fitness center was decent and had dumb bells and a multi-function weight machine. As expected during these times, breakfast is al a carte items that can be carried with you. This was not the worst Hampton in which we have stayed, but it is certainly nowhere near the top – and especially for the pricing.
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Date of stay: November 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Responded 13 Dec 2020
Dear valued guest, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for falling short of your expectations. Our entire team takes great pride in the overall guest experience, and we all feel very disappointed knowing that you were dissatisfied with that aspect of your stay. We genuinely care about our guests, and we are very thankful for you choosing us. It is our hope that you will give us another opportunity to better serve you in the future. Sincerely, Management
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FrequentTraveler1225 wrote a review Oct 2020
Wesley Chapel, Florida512 contributions185 helpful votes
This hotel has easy access on and off the interstate. We were warmly greeted by a friendly staff. It is a very well maintained property both inside and out. The lobby area is spacious with a nice beach theme. Our room was clean and comfortable. Due to the recent hurricane that hit the area, we had did not have a working television that evening. A small but nice outdoor pool area is located on the backside of the building. There are a few restaurants within walking distance. When traveling through the area, we would stay again.
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Date of stay: September 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Responded 2 Oct 2020
Dear valued guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Hampton Inn & Suites Pensacola / I-10 Pine Forest Road. Sincerely, Management
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Hotel: Great * Very Clean *Friendly Staff * Great pool *comfortable queen beds * very good water pressure in shower * Near Restaurants Just Okay: * Breakfast was just okay. I realize we are still in a pandemic, but we’ve stayed in several hotels with a better breakfast selection🤷🏻♀️. You could sit in the lobby for your meal but we never saw a microwave to warm the sausage biscuit. We would stay here again. We most assuredly recommend this hotel.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
Responded 8 Sep 2020
Dear valued guest, Thank you for taking the time to complete this survey. On behalf of our entire staff at Hampton Inn and Suites By Hilton, Pensacola FL, / I-10 Pine Forest Rd, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management
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PRICE RANGE
US$117 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
What are some of the property amenities at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Conveniently located restaurants include Ruby Tuesday, Cracker Barrel, and Sonny's BBQ.
Are there opportunities to exercise at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Yes, laundry service and self serve laundry are offered to guests.
Does Hampton Inn & Suites Pensacola / I-10 Pine Forest Road offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Pensacola / I-10 Pine Forest Road?
Many travellers enjoy visiting St. Michael's Cemetery (15.5 km), Fort George (14.7 km), and Crystal Ice Company Building (13.7 km).
Is Hampton Inn & Suites Pensacola / I-10 Pine Forest Road accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.