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Courtyard by Marriott Pensacola Downtown

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700 E Chase St, Pensacola, FL 32502-6235
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (55)
Room & Suite (16)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Pensacola Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 69 hotels in Pensacola
Location
Cleanliness
Service
Value
Travellers' Choice
Our beautiful, recently renovated hotel is situated in the downtown Pensacola area. We are across the street from beautiful Escambia Bay and just minutes away from the sugar-white sands of Pensacola Beach. Pensacola's Urban Renewal projects have turned our downtown area in to one of the best places to enjoy shops, art, museums, fabulous local seafood and an exciting night life. It's A New Stay at the Courtyard by Marriott Pensacola Downtown!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Hotel links
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241Reviews2Q+A40Room tips
Traveller rating
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Popular mentions
Kevin W wrote a review Aug 2020
Thunderbolt, Georgia471 contributions199 helpful votes
Stayed here for a weekend in the summer of 2020. Check in was fast and easy and the front desk staff was great and welcoming. Our room was typical of a Courtyard except maybe larger, looks like they could have easily fit a third queen bed in it. Room was clean and in pretty good shape. The bathroom fan (room 422) was really noisy and some spots of wallpaper peeling but very minor issues. We could not get the thermostat to go below 69 degrees (probably by design) but it was OK. We would have preferred it a bit cooler but it wasn't uncomfortable. The hotel is in a great location, very close to downtown shops and restaurants and super close to the bridge across to the beaches. We would definitely stay here again.
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Date of stay: August 2020
3 Helpful votes
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Response from General Manager, Agency / Consultant at Courtyard by Marriott Pensacola Downtown
Responded 6 Aug 2020
Dear Kevin, We love hearing from our guests, so thank you for taking the time to leave us a review. One of the best compliments a guest can give us is to let us know that they would choose to stay with us again when they are in town. Thank you for also noting the ways in which your visit could have been better. We're always striving to improve and your insights will help us do just that. Join us again during your next trip to the beach for another fantastic stay.
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KentuckyBell wrote a review Jul 2020
Bowling Green, Kentucky47 contributions19 helpful votes
It’s hard to rate hotels and restaurants with COVID 19 and I hope I’m not being too harsh. When we arrived at the hotel at 3pm the lobby appeared deserted. We walked around, didn’t see anyone,and finally asked loudly “Is there anyone here?” A woman finally showed up and registered us for our room. The bistro was closed, so breakfast wasn’t available. The room was average size and a bit shabby (wallpaper pealing). Housekeeping was subpar(toothpaste splashed on the mirror and I’m not sure the sheets were changed) and there were no garbage cans in the room. The bed was uncomfortable and even though we lowered the temperature of the fridge, my strawberries still froze. After we went to the beach we came back to the pool. The pool was very small and there were several very noisy children playing there. Kids will be kids and since they weren’t obnoxious or unruly we didn’t care. What did bother me (and most other people in the pool area) was the ginormous rat that ran from the hotel to the bushes. I mentioned the rodent to the woman at the desk and she said “Oh yes, we get rats from time to time because we are near the bay.🤔Are rats more common near the bay? I don’t know. She did say she would call maintenance and take care of it
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Date of stay: July 2020Trip type: Travelled with family
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Response from General Manager, Agency / Consultant at Courtyard by Marriott Pensacola Downtown
Responded 31 Jul 2020
Thank you for taking the time to leave your feedback. We are sorry your room was not spotless upon your arrival and we will address your concerns. Also, our property does undergo routine maintenance regarding pests, but as outside has free reign, they still can show up sometimes. We appreciate you letting us know as well. All the best and we hope to see you again when you are next in town as we are confident we can impress you.
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John B wrote a review Jun 2020
Nashville, Tennessee11 contributions17 helpful votes
I stayed for 3 nites at this hotel. It was a very clean and updated hotel from the lobby, pool area and rooms. Tennessee checked me in. What a delightful person. You are lucky to have her. Tennessee’s team was amazing. They would help me with directions and ideas about dinners since the bar and bistro was closed. I felt at home there. I will plan to stay again. The downtown area of Pensacola was so cool. I need to investigate it more. What a refreshing place to stay. I was alone and went to the beach each day. The location couldn’t be beat. It was right near the bay and the bridge. Very safe area. See you soon!!
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Date of stay: June 2020Trip type: Travelled solo
1 Helpful vote
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Response from GM_Front_Desk, General Manager at Courtyard by Marriott Pensacola Downtown
Responded 30 Jun 2020
Dear John, At Courtyard by Marriott Pensacola Downtown our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our attention to cleanliness and service impressed you. Thank you for sharing how much you appreciated our convenient, safe location and incredible staff. We look forward to your next visit.
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James E wrote a review May 2020
1 contribution1 helpful vote
I flew in and stayed at this location for one night in order to pick up a puppy the next day. The breeder delivered the puppy to me in the parking lot the next morning after I’d checked out. After she left, I took the puppy over to the grassy area to put him down and just walk around a little. I had gotten to my car, was about to jump in and the manager came out SCREAMING at me for “letting your dog poop on the lawn”. Note… the dog hadn’t relieved itself; no poop, no pee. No questions, just screaming. I explained that the dog hadn’t done anything and that I had stayed overnight. She then accused me of having the dog in the hotel. No questions; again… more screaming and accusations. She noted that they were pet free and that if other saw me there with a dog they would think they allowed pets. (ok, so future guests, which would probably be travelers, are cruising the hotel and would see me with the dog in the parking lot). It took ME breathing and being an adult to deescalate the situation. As the Marriott professional she should have been better at approaching this and defusing the tension and yelling. Opposed to a lengthy confrontation, it would have been so much easier if she had just politely asked a few questions first. “Good morning. Are you a guest? I see you have a dog. Was it with you over night? I was just concerned that you had a pet on the property.” I would have politely explained and profusely apologized for any confusion. On top of that, I’m 100% certain that her little back up agent saw me walk out of the hotel that morning without a dog after check out. Instead I was “greeted” in an aggressive an accusatory manner. If this is the type of professional demeanor one should expect at Marriott properties, I’d stay away. Karen didn’t know who I was. It isn’t safe for her to just run up on people in the parking lot.
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Date of stay: June 2019
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1 Helpful vote
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nycfamily27 wrote a review Feb 2020
New York City, New York468 contributions117 helpful votes
Great stay for work. Everything that I wanted. Great WIFI, good room, excellent gym, friendly staff and excellent location. Also, I used a meeting room there. And everything was perfect. Great service and attention to detail.
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Date of stay: February 2020Trip type: Travelled on business
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Response from GM_Front_Desk, General Manager at Courtyard by Marriott Pensacola Downtown
Responded 12 Feb 2020
Thank you for your feedback. It was our privilege to have hosted you here at Courtyard by Marriott Pensacola Downtown Hotel. Providing comfortable accommodations is what we always strive to deliver our guests, and we are proud that this was the case for you. It is so delightful to hear that our fantastic rooms, excellent WiFi, and friendly staff were highlights of your stay. It would be wonderful to see you again!
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PRICE RANGE
US$183 - US$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard pensacola downtown hotel pensacola, pensacola marriott, pensacola courtyard
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
120
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Frequently Asked Questions about Courtyard by Marriott Pensacola Downtown
Which popular attractions are close to Courtyard by Marriott Pensacola Downtown?
Nearby attractions include Veterans Memorial Park (0.5 km), Pensacola MESS Hall (1.1 km), and Wall South (0.4 km).
What are some of the property amenities at Courtyard by Marriott Pensacola Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Pensacola Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Pensacola Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Courtyard by Marriott Pensacola Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Pensacola Downtown?
Conveniently located restaurants include Another Broken Egg Cafe, McGuire's Irish Pub & Brewery, and Hot Spot Barbecue.
Are there opportunities to exercise at Courtyard by Marriott Pensacola Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Pensacola Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Pensacola Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Pensacola Downtown?
Many travellers enjoy visiting Veterans Memorial Park (0.5 km), St. Michael's Cemetery (1.0 km), and Fort George (1.5 km).
Is Courtyard by Marriott Pensacola Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.