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Courtyard by Marriott Pensacola Downtown

196 reviews
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Traveller (49)
Room & Suite (15)
Pool & Beach (3)
Overview
  • Excellent41%
  • Very good32%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (196)Write a Review
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All reviewsanother broken eggmcguire's irish publots of storage spacewalking distanceaverage courtyardstarbucks coffeebistro staffbay sideblackout drapesgulf breezefire pitfront desk staff were very helpfulmarriott rewardsconvenient hoteldepending on trafficrooms are nicemini fridge
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1 - 5 of 195 reviews
Reviewed 4 weeks ago

The hotel is nice. Upon entering, the gentleman - i forget his name greeted me and thanked me for my status. Unfortunately, they had a new system, were oversold, and it took 10 mins or so to get in a room. He had to validate...More

Thank TravelManSouth
Response from CMPD700, General Manager at Courtyard by Marriott Pensacola DowntownResponded 4 weeks ago

Dear TravelManSouth, Thank you so much for taking the time to review your recent visit to our hotel, Courtyard by Marriott Pensacola Downtown. We appreciate you taking the time to afford us valuable feedback about your stay. I am sorry that our internet wasn't fast...More

Reviewed 4 weeks ago

I am one of those "x(sic) Navy pilots" that the previous reviewer complained about. :( I thought we were well behaved... The people at the hotel are all very nice and the service was good. Rooms were fine EXCEPT for the tubs. My 88-year old...More

Thank Navytravel
Response from CMPD700, General Manager at Courtyard by Marriott Pensacola DowntownResponded 4 weeks ago

Dear Navytravel, Thank you for taking time to review your recent visit to our hotel. We always appreciate feedback and need to know how to better serve our guests. We usually do keep some bath mats on hand so I apologize that we didn't have...More

Reviewed 4 weeks ago via mobile

The hotel is pleasant. I would have given 5 stars however the bar/food part is way below par. On Friday night the place is packed with x navy pilots and service people. Had 1 person to do food and try to serve drinks to all....More

Thank charper2016
Response from CMPD700, General Manager at Courtyard by Marriott Pensacola DowntownResponded 4 weeks ago

Dear charper2016, Thank you for taking the time to fill out a review on your recent stay with us at the Courtyard Pensacola Downtown. I'm sorry that we were understaffed in the Bistro on Friday night. We knew that all the Service folks, Vets and...More

Reviewed 5 November 2017

Lobby has been renovated and is nice. They need to do the same with the rooms. Issue with AC when we checked in. Asked for top floor quiet room and ended up next to elevator. Red message light on phone would not stop blinking all...More

Thank abarry9
Response from CMPD700, Manager at Courtyard by Marriott Pensacola DowntownResponded 6 November 2017

Good morning Abarry9, Thank you for your feedback regarding your stay with us. This not a common occurrence at our property. I have passed this information to the proper departments. I hope next time you are in the Pensacola area you will give us another...More

Reviewed 30 October 2017

Met my team there for some work in Pensacola, found the Courtyard to be clean and well maintained. The staff was friendly and the rooms were comfortable and above all quiet. The only thing I noted, and it is not the hotels fault, is that...More

Thank TCPDump
Response from CMPD700, General Manager at Courtyard by Marriott Pensacola DowntownResponded 4 weeks ago

Dear TCPDump, Thank you for taking the time to complete a review of our hotel, the Courtyard by Marriott Pensacola Downtown. We appreciate your nice comments and are so glad that you enjoyed your stay. I apologize about the traffic; there are a couple of...More

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Traveller (49)
Room & Suite (15)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (42)
Bathroom (12)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$142 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Pensacola
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Pensacola
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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