Hyatt Place Pensacola Airport
161 Airport Ln, Pensacola, FL 32504-5926
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About
#15 of 69 hotels in Pensacola
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located at the Pensacola International Airport. When you touch down, we take off. Offering an innovative level of service for the savvy traveler. We have what you want, including healthy food, Starbucks coffee, a state of the art fitness center, indoor lap pool, and business services, 24 hours a day 7 days a week. We’re located at the Pensacola airport, minutes from restaurants and shopping at the Cordova Mall. We’re a quick drive to historic downtown Pensacola, and white sand beaches of Florida’s Gulf Coast including the Gulf Islands National Seashore.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Free shuttle or taxi services
Airport transportation
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Location
Full view
38Car recommended
Grade: 38 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
161 Airport Ln, Pensacola, FL 32504-5926
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1186Reviews16Q+A70Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Old, worn and dirty facilities. Service was well below Hyatt standards. People were very nice, but inattentive to basic requests. Breakfast food was cold, eggs resembled shoe leather. Pillows might as well have been made of stone. I’ll go to greater lengths next time to not stay here.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 4 days ago
Thank you for taking the time to tell us about your experience, jgoodwin0249. We are always disappointed to see negative reviews. Unfortunately, we have been affected by the same short staffing as the rest of the nation. We hope you can understand and ask you to give us a chance to host you again in the future. ~Jessie
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I chose Hyatt for the Free breakfast they advertised in the Emails I received as 6-10 am. Went to breakfast at 9:05am taken down. Had to go pay $20. for breakfast for 2. Largest roach I ever saw in room.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 6 days ago
We are terribly sorry that this was your experience with us, Donnie! We will let our team know about this and hope to see you with us one day enjoying that complimentary breakfast you deserve! ~Jessie
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The hotel location is directly across from the airport. Breakfast is fine with several hot options included. The staff was friendly but the rooms were dated and worn. For the price it is a little bit underwhelming. I think with a fresh renovation it could definitely be a promising hotel though.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 6 days ago
Hi, Smiththesith! Thank you for taking the time to review your stay with us! We're glad you enjoyed our location and your nice breakfast with our friendly staff! We will pass your suggestion to update our rooms along to our team and hope to see you back here with us one day soon! ~Jessie
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Overall, we had a good stay. The best part of the hotel is the breakfast! The lady manning the station and the food were great. When we made our reservation, we added the "early check-in" option. However when we arrived there wasn't a room. After a short talk with the manager, the problem was quickly resolved. The manager and the lady working the front desk were very apologetic and helpful. The inside pool ared was fine other than needing more ventalitation. The patio area needed some TLC. The workout area was clean and fit the needs of my football player to get his exercise in. The room was clean. Noisy AC and hard pillows but, as I stated earlier, it was clean. We would stay again.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 1 week ago
Hi, Komonicca. Thank you for taking the time to review your recent stay with us. We are so glad you enjoyed your breakfast and will recognize the breakfast lady and her great customer service! We are glad you enjoyed our staff and your clean room and look forward to seeing you back with us soon! ~Jessie
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This was the first stop on our 17 days, 11 states, 6 cities road trip. We thoroughly enjoyed our stay here. The buffet breakfast was warm, and the pool is lovely. The staff is very friendly, knowledgeable, and helpful. We never did hear the planes, but we did see the Blue Angel. The only caveat is that the Hyatt Place brand has decided not to supply body wash!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 2 weeks ago
Thank you for taking the time to leave this awesome review, Esther! We are very glad you enjoyed your first stop on your journey! Our friendly staff hopes you have a wonderful road trip and we hope you come back and see us again! ~Jessie
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When first entering, the hotel does not smell clean. The whole entire hotel did not smell good, was very stinky. The room smelled as if a whole bottle of cologne was sprayed throughout the room to mask a smell. The carpet in the bedroom was STICKY. The shower was dirty, the bathroom mirror was dirty. The outside of the hotel is even moldy. Should’ve been a sign as to what the inside was going to look like. There was blood on the floor in front of the elevator and in the elevator to the left. This entire hotel needs a good deep clean. Also want to add that the AC vent in the bedroom is in a terrible place and the room was hot! We will never stay here again and will never recommend. This is the first Hyatt we’ve stayed at that was not clean and smelled bad.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 3 weeks ago
Hi, tdupre1991. We are sorry to hear you were disappointed with your stay. Reviews are a great way for us to learn and grow as a team. It looks like we fell short of your expectations. Unfortunately, we have been affected by the same short staffing as the rest of the nation. We hope you can understand and ask you to give us a chance to host you again in the future. ~Jessie
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The staff is out of this world as far as being kind and helpful! The room didn’t cool down very well but maintenance was amazing trying to fix it. The queen beds were comfy but the hideaway bed is not something anyone would want to sleep on. All in all it was a good stay and perfect location when flying out super early.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 27 Jun 2022
We are so glad you had a nice experience here at Hyatt Place, sjem0616! We are sorry about your room not cooling down properly and glad they worked on it diligently! We're so happy you enjoyed our kind and helpful staff and your comfy queen beds. We hope to welcome you back when flying in or out of the area!
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I booked this hotel because we were getting in late (12 am) and they offered a shuttle from the airport..called to get shuttle and she suggested I walk because it’s only 2 minutes. With bags it was not 2 minutes and I thought it was rude of her to suggest it since they clearly offer the shuttle on their advertising. Told the guy at front desk that I wouldn’t suggest to people to walk. He didn’t apologize or try to make it right. Take the shuttle. Rooms were fine.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 23 Jun 2022
Thank you for taking the time to let us know about your stay, Kelly. We are glad you enjoyed your rooms and apologize for the remark from the front desk about walking to the hotel! We will pass this along to our team and hope one day to welcome you back again! ~Jessie
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You could feel that the hotel employees were there to serve you and make your visit pleasant and enjoyable while you are here. The breakfast was delicious, the hotel is next to the airport but , I did not hear planes landing or leaving.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 13 Jun 2022
Thank you for taking the time to review your recent stay, berg7620! We are very pleased that you enjoyed our friendly staff, they continue to work very hard to create the most memorable experiences for our guests. We are glad you didn't hear any airplanes as close as we are to the airport and so happy you enjoyed your breakfast! We hope to welcome you back soon! ~Jessie
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Extremely dirty and old hotel. I thought it would be nice since it’s a Hyatt. No, extremely old and you can tell it hasn’t been taken care of. Room was not clean when we first went in. Second room they gave us wasn’t much better. I won’t be staying here again and I regret booking here.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Innisfree Management, Other at Hyatt Place Pensacola Airport
Responded 6 Jun 2022
Thank you for taking the time to provide us with feedback, Shad. It looks like we fell short of your expectations. Unfortunately, we have been affected by the same short staffing as the rest of the nation. We hope you can understand and ask you to give us a chance to host you again in the future. ~Jessie
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PRICE RANGE
US$255 - US$397 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
127
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Claim Your Listing Frequently Asked Questions about Hyatt Place Pensacola Airport
Which popular attractions are close to Hyatt Place Pensacola Airport?
Nearby attractions include Escape Zone 60, Pensacola (1.2 km), Cordova Mall (1.1 km), and Cordova Lanes (0.7 km).
What are some of the property amenities at Hyatt Place Pensacola Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Pensacola Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Pensacola Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Pensacola Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Place Pensacola Airport?
Conveniently located restaurants include Bonefish Grill, Cactus Cantina, and The Leisure Club.
Are there opportunities to exercise at Hyatt Place Pensacola Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hyatt Place Pensacola Airport have airport transportation?
Yes, Hyatt Place Pensacola Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Place Pensacola Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Pensacola Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Pensacola Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.