Good- cheap and fairly clean. Good front desk. Bad- carpet by window wet and dirty, phone not connected and no cord, smoke alarm disassembled, drapes falling off wall, tub faucet broken, a/c opening not sealed, bed has Lola spot in middle basically worn out.
I travel to the south 5-6 times a year and get there is bugs. But this place was crawling probably killed 10. Tons of differed maintenance aside from just general cleaning. I know staff is hard to find with Covid but this place hasn't been touched in years. Picture of the dead bugs I killed in the entry and stove they want you to cook on
The manager wanted to charge $40 for a 2 hour early check-in. They did not care that I was a Choice Hotel Platinum Member. The smell in the hallways was tainted with paint and the smell of death. There was green slime floating on the top of the unsecured pool .
Just tired and nasty. Dirty towels, nasty bathroom, AC about to fall out of the wall. Even the roach in the room was heading for the door when we were walking in. Loved that the bed only had a sheet on it (had an emergency blanket in the car). Hotel WiFi doesn't have an internet connection. Got it through a Priceline Express Deal (nonrefundable) and the hotel is so bad that I don't even trust Priceline anymore.
I booked with HotelTonight confirmed booking, called hotel as driving to say I am late, was told not to worry, i was all set. I am solo female traveler. I got here at 11:15 PM, lady in lobby would not let me in, and said thier system was down, so I called HotelTonight to get help. As I am waiting IN MY CAR on hold a total stranger man in all black stands at my car door, and does the roll my window down. HELL NO...who is he, the lady in the lobby *who wouldn't let me in* I told him I will sit here until the lady is finished with HotelTonight and fixing the reservation. He told me move my car, I refused as this man didn't identify himself as anybody I need to engage, then he told the lady inside even if my reservation was fixed, not to let me in and HE WOULD CALL POLICE if I don't leave!!! I PAID FOR A ROOM WHERE IS MY ROOM I still sitting here.....11:47 DO NOT STAY HERE FEMALE TRAVELERS DANGEROUS AGRESSIVE UNIDENTIFIED EMPLOYEES HARASSING FEMALES IN THIER CAR PS its now a Roadway Inn, so its not even the hotel advertised Tamara Fredriksen…
We booked a room earlier in the week for Saturday, but when Saturday came and we tried to check in they said they don’t honor our reservation and if we wanted to stay it would be over $90 instead of the $68 that we booked it for! HOW IN THE WORLD CAN YOU BOOK A RESERVATION AND THEN NOT HONOR IT???? Besides being in the hood and under construction with smoking rooms!! These people are insane, and of course it’s a bunch of middle eastern cheapskates that own it and refuse to honor the reservations made online. HOW IS THAT EVEN POSSIBLE OR LEGAL???!!!
We came for a weekend trip and the room first off was wrong we booked a single queen bed and was two queen beds. Also the hotel said breakfast includes and they were not offering due to covid . The rooms was disgusting. Some type of red stain on chair looked like blood . Microwave looked to never be cleaned . Behind the dresser there was trash and sunflower seeds . Floor not clean at all . Phone is disgusting and not clean . Towels had hair woven in to some of them . Stains and dirt in bathroom. Also construction being done to hotel , had workers on roof right outside our room tearing up shingles at 8 am . Only good thing was front desk staff were nice . Will not be back.
I ordinarily don’t write a negative review, unless a place is REALLY bad. Unfortunately, this hotel comes close. On a positive note, the staff was friendly and attentive. They tried, they really did. They reprogrammed our room keys without complaint several times when they failed to work, finally calling their handyman when our door still wouldn’t open. He told us to call him directly if we had other problems, but we couldn’t as our room phone didn’t work. The room above ours was rented to pretty active people as we heard them thumping around through our ceiling until 1 am. Sounds like they are still here tonight as I write this. We’re fairly tolerant travelers but we’re checking out a day early because I really hate bugs. Our first clue that they might have a little problem is what looks like white diatomaceous earth powder was sprinkled around the perimeter of the room. Floridians ourselves, we get that. But it doesn’t seem to be working all that well, as we ended up killing some of the little buggers ourselves. So despite having some very nice people working here, we don’t want to have to kill any more bugs.…
I am here for training on NATTC Pensacola Navy Base, my wife had booked this place weeks ahead and they advertise pet friendly. She drove 14 hours down from VA, with our dog, she’s a pit-bull/boxer mix, the most friendly dog in the world and a small pit-bull at that, a whopping 40lbs. We get to the front desk and they have a sign no pit bulls. I told them I had a dog and she was a pit-bull boxer mix, she had to call her manager and they said my dog is not allowed there. They should be more specific with their policy especially when I called ahead of time (a week ahead to add an extra couple days on the front of our reservation) and the lady at the front desk never mentioned anything about certain breeds not being allowed. She just asked the weight and I told her 40 lbs she said no problem and gave me the price. No where on the website, no where on booking.com did it say anything about specific breeds when we booked. Now it’s 9pm on a FRIDAY night scrambling to find an open hotel on halloween weekend. The place was a dump either way. We took our money elsewhere. You’d think with covid and not posting their rules correctly they would make some type of exception and take advantage of the week long stay we booked. Nothing. No help at all. So overall I would give this place 0/5 stars, but I can’t so 1/5 it is.…
Looked okay from outside. Inside, our room was not so good. Floors were wet and sticky, walking barefooted, it was dirty. Toilet was not secured to floor, sheets and bed linen were washed but still had stains, room service did not once come in our 4 day break. Had to get new towels and toilet paper, room service did not collect dirty towels, take trash away or replace items. Disappointed.