Hilton Garden Inn Pensacola Airport - Medical Center
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US$240
Free cancellation until 18/08/22
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Pensacola Airport - Medical Center
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 69 hotels in Pensacola
Location
Cleanliness
Service
Value
The new Hilton Garden Inn Pensacola Airport/Medical Center hotel is located just off Interstate 110 in beautiful Pensacola, Florida. We are only one mile from Pensacola Regional Airport (PNS), and just a short complimentary shuttle ride from the airport, area restaurants, shopping and nightspots. Our tasteful hotel features modern conveniences suited to the savvy business traveler, as well as an opportune location and recreational amenities for leisure guests. Go for a refreshing swim in the sparkling outdoor pool and spa, get a great workout in the expanded exercise facility and enjoy a delicious meal at The Garden Grille & Bar. The Garden Lobby Bar is the perfect place to relax after a long day, and The Garden Market offers incidentals you may need. The hotel is equipped with just over 4,200 sq. ft. of conference and banquet facilities, perfect for your next business meeting or social function.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English
Location
Full view
45Car recommended
Grade: 45 out of 100
56Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
1144 Airport Boulevard, Pensacola, FL 32504-8608
Getting there
Car HireSee all Pensacola car hire
740Reviews9Q+A46Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Great place to stay lots of things close by the shuttle drivers will take you. The staff was outstanding. From the front desk, bar and shuttle drivers. Room was nice and clean, bed and pillows were nice. If you are in the area stay there. Close to the Airport too.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 18 May 2022
Thank you for sharing your compliments on your recent stay at Hilton Garden Inn Pensacola Airport - Medical Center. It sounds like we impressed you with our impeccable service and clean accommodations! On behalf of our team, we can't wait to welcome you back to our property!
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Hotel's Favourite
Found this place after a long day. The girl at check in was so nice, I wish I remembered her name. We were tired and hungry and she made check in a breeze - thank you so much. We had dinner and drinks in the lobby area and breakfast in the morning, so convenient and delicious.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 15 Sep 2020
Dear Columbiamo, We're thrilled that you experienced a quick and welcoming reception before settling in to enjoy a tasty meal with us. We look forward to providing you with another great stay, so come and see us again at Hilton Garden Inn Pensacola Airport -Medical Center.
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Very unhappy that you must request housekeeping services if you are to receive them. If you are not going to provide those services, then discount your rooms. Even after request, got poor services (left trash in trashcan and on floor). Waitress serving breakfast unhappy and complainer. Overall, OK stay, but, lack of good housekeeping services put a major damper on overall stay. Room was clean upon arrival. Guests should know that if you stay at this hotel more than 1 night, and you want clean towels and trash dumped, beds made, you must request those services 24 hrs. in advance. Sad. Should mention that desk staff did try to make up for poor housekeeping services with 2 free breakfast vouchers. Then we got to listen to waitress complain about our arriving for breakfast "at the last minute" and how much she has to do for that job (serves and washes the dishes). Need to figure out how to attract good, hard working employees and how to make them feel appreciated and keep them happy, without increasing the cost of the room to the point that no one wants to pay to stay there. Good luck. …
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 21 Apr 2022
Dear Ed, Thank you for choosing to stay with us. It is good to hear that your room was clean upon arrival and that you had pleasant interactions with our front desk team. Please know we are always looking for ways to improve our guest experience and will be speaking with the relevant departments regarding your concerns. We thank you for your feedback and hope you will come back and see us again in the future.
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In town for a swim meet and my wife needed a good place to work. Very friendly staff welcomed us and the resuraunt had meal options. Clean quiet room allowed a good night's rest. The room and network strength made work very easy. The location near resturaunts and the hospital are very convenient. Easy access to airport or other areas in Pensacola. A good, reasonable cost place to stay. Will be back for future visits.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 15 Feb 2022
Dear Jim, We're happy to hear you and your wife were able to work and rest well in our clean, comfortable accommodations. Thank you for highlighting our diverse meal options, friendly service, and ideal location as well. It is our hope the swim meet went well, and you all had a great time enjoying Pensacola. Should your travels bring you back for business or leisure, we hope Hilton Garden Inn Pensacola Airport - Medical Center will be your first choice of accommodations.
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This hotel is not well maintained. The furniture is in poor condition and feels heavily trafficked. I did not appreciate the lack of service as a lifetime diamond member. I won’t be staying here every again.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 21 Jan 2022
We appreciate you taking the time to reach out and share your valuable feedback regarding your recent experience at our property. It saddens us to hear that we were unable to meet your expectations and you were disappointed with our accommodations. Please accept our sincere apologies if you did not receive the standard of service our team usually provides. We will address the concerns you raised internally and work with our team to ensure improvements are made. Thank you for taking the time to share your review, and we wish you the very best in your future travels.
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Staff was very accommodating and professional. The cleanliness was amazing compared to all the hotels I stay at. I travel 3 days a week abs look forward to this particular hotel every-time I come into the Pensacola area.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 10 Jan 2022
Dear Cory, Whether traveling for work or pleasure, you can expect the same quality experience at Hilton Garden Inn Pensacola Airport - Medical Center. We are thrilled to see that our spotless accommodations and stellar staff were the highlights of your visit. We are already looking forward to your next visit.
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My Airbnb fell through, so I needed a room for the night. I'm a Hilton Honors member, and so expect a little bit of quality for the price. Especially a room @ $175! The Staff was great, but the Room, not so much. Little things like worn carpet and bed comforters, I can live with. They were clean. But the room had a musty smell and the heater was absolutely filthy. I don't think the filter has been changed and there was black soot/dirt covering the vents. I wiped down as much as I could with a washcloth. Unsatisfactory to say the least.
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 22 Dec 2021
Thank you for choosing our hotel and sharing your experience. Please accept our deepest apologies for any cleanliness concerns you may have had. What you described does not match the high standards we strive to uphold. Your feedback will be used to address any issues immediately. We would be grateful for an opportunity to show you our true value sometime in the future.
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The Front desk staff, particularly the lady supervisor, were not helpful. The rudeness of the lady supervisor of the front desk was not only towards the guests, but extended even towards one staff member of the front desk, who was attempting to help. When the supervisor saw one of the front desk staff member attempting to help a guest, the supervisor pushed her staff member aside, took over and bluntly told the guest that nothing can be done to help the guest. From then on, the front desk staff attitude changed to the worse, and they did not offer any help. One front desk staff member bluntly said that they do not offer luggage storage (while there was a clear sign on a door "Luggage storage"). It was the perception of many guests that the supervisor of the front desk puts pressure on her staff if they act in a helpful, courteous way to solve guest problems or accommodate any guest requests if it is free. I agree with comments on TA that there was always an attempt for price gauging.…
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Date of stay: October 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 25 Oct 2021
We are committed to providing the best experience possible. However, it appears we may have fallen short. Rest assured that we will investigate these matters to ensure that our team is delivering the quality service we are known for. Thank you for bringing this to our attention.
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The staff was very kind and helpful during my stay. The team worked really hard to provide evacuees with quality support . The rooms were clean and the location was in the heart of family oriented activities.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 12 Sep 2021
It is our mission to ensure that guests receive the best service possible and our team will be honored to be recognized for their hard work. Thank you so much for the wonderful review. We would love to welcome you back again to Hilton Garden Inn Pensacola Airport - Medical Center.
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This hotel is price gauging due to storm evacuees from the hurricane. The room smelled awful and the bed was hard as a brick. We were highly disappointed to be charged that much money for one night. The hotel should be ashamed of themselves.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Pensacola Airport - Medical Center
Responded 7 Sep 2021
Thank you for bringing your concerns to our attention. We're disappointed that our accommodations did not meet your expectations, and we'll look further into your comments regarding your room. Additionally, we aim to offer competitive rates for our market and believe we deliver great value. However, we appreciate you sharing your thoughts, and we'll keep them in mind. We hope you had a safe trip home and that all is well.
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PRICE RANGE
US$179 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn pensacola airport -medical hotel pensacola
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
140
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Pensacola Airport - Medical Center
Which popular attractions are close to Hilton Garden Inn Pensacola Airport - Medical Center?
Nearby attractions include Cordova Mall (0.8 km), Gulf Coast Escape Room (0.8 km), and AMC Bayou 15 (0.8 km).
What are some of the property amenities at Hilton Garden Inn Pensacola Airport - Medical Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Pensacola Airport - Medical Center?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hilton Garden Inn Pensacola Airport - Medical Center?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Pensacola Airport - Medical Center?
Conveniently located restaurants include The Tuscan Oven Pizzeria, Newk's Eatery, and Sky’s Pizza Pie.
Are there opportunities to exercise at Hilton Garden Inn Pensacola Airport - Medical Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Pensacola Airport - Medical Center have an airport shuttle?
Yes, Hilton Garden Inn Pensacola Airport - Medical Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Pensacola Airport - Medical Center have airport transportation?
Yes, Hilton Garden Inn Pensacola Airport - Medical Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Pensacola Airport - Medical Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Pensacola Airport - Medical Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Pensacola Airport - Medical Center?
Many travellers enjoy visiting Veterans Memorial Park (7.5 km), St. Michael's Cemetery (7.3 km), and Fort George (6.8 km).