Excellent choice to stay in Downtown Pensacola. Convenient location in walking distance to baseball stadium, downtown shops and restaurants, etc. Room and facility was very comfy and clean. Staff very friendly and helpful. Hot breakfast was also great.
Great location within walking distance to the waterfront and historic district. Staff was super friendly and helpful. Rooms were clean and nice. Breakfast was very good and they even had cookies and popcorn in the lobby. I would definitely stay there again.
Our stay at the Hilton Garden Inn Pensacola was truly exceptional. We were greeted warmly, our room was spacious, very clean, had a comfortable bed, and the delicious breakfast was a wonderful surprise. It's a full breakfast, not a packaged continental "muffin-in-a-bag" type of thing. Every person there was friendly and professional. And the location couldn't be better -- just a couple of blocks from restaurants, shopping and the Saenger Theater. Every time we come to Pensacola in the future, we will stay here without hesitation.
I was so excited about the location of this hotel as Downtown Pensacola is definitely lacking in Hilton and Marriott options. Very clean and staff very friendly and professional. . . The first few hours of stay were truly perfect. But Dear God, then the noise starts. I’ve been trying to tune out neighboring room’s TV blasting all afternoon . . . and then the relentless street racing of mufflerless cars started this evening . . . It’s after 9:00 and still going on . . . No sirens or law enforcement to be seen or heard. I called front desk and was told no other rooms off the main drag are available but usually stops by 10:00 or so. As I’m here for business and it’s a weeknight that’s just not going to work as I need sleep before the 7 hour drive tomorrow. I’m so bummed as this seemed like such a convenient location but not if I have to listen to obnoxious cars racing through downtown.…
My team and I, four total stayed for 4 nights at holiday in. Downtown . I travel all over the country for work I seen every hotel possible from motel 6 to ritz Carlton. And you know what you get which each experience . Holiday inn was great clean as expected . But the service is second to none . I have rarely experience this level of care and kindness. Even from 5 star hotels. Leslie at front desk needs a promotion . We had all shorts problems from credit cards not working to swapping rooms . She did everything with a smile and was so nice and kinda to my team and me . She made it a breeze and with a great attitude . Leslie thank you ! If I’m every in town again I’ll stop by and say hi.
I was welcomed by Jordan (great Guest Service skills). She made me feel welcome and was attentive to my questions and answered them all. She had the best suggestions! I would revisit this property. The staff was very helpful and the breakfast filled me up.
I was in Pensacola for one night to attend a concert at the Saegner. Hotel is in a great location and I was able to walk to the concert, restaurants/lounges and shops. Hotel staff was very friendly and accommodating.. I was amazed at the quality of the breakfast items. I will definitely stay here again on my next visit to Pensacola.
Great location! Theaters, restaurants, taverns, wharf all within easy walking distance. Staff was friendly and efficient, room clean and comfortable, breakfast outstanding! We will definitely stay here again.
Awesome. Two blocks the venue, super centrally located. Staff was awesome, breakfast was great, room had a great view of the bay. Super reasonable nightly room rate also! Well done team! Keep up the good work!
Great location, Loved the popcorn & cookies upon arrival. All staff very professional and friendly. Spacious rooms. Clean , like new property. They take care of the little things that most people don’t notice. Front desk even remembered me the next nite.