I was impressed by how friendly and professional the front desk staff were. This included Kathy, Jorge, Mike and Sharon. They accommodated my every request, and were very kind. I particularly had extra interaction with Kathy and Jorge. One night, I had to use the bathroom very badly, and went to the men's restroom in the lobby area. It was locked as someone was using it. Kathy was taking a short break right outside the South door and saw me. She pointed to the women's restroom, allowing me to use it. We both had a laugh when I said to her, "You saved me!" Jorge and Kathy made copies of several things I needed, and Jorge gave very good directions to local supermarkets the second night I was there. Complimentary laundry was provided at this hotel, which I very much appreciated. Their pantry had a very nice variety of food and essentials. Parking was never a problem, the fitness room was everything anyone would need and, although I didn't get to use the pool area (with it's grill), it sure looked nice to me. My room had all the amenities anyone would ever need, the bed was great, and this was an ideal place for a busy traveler. I would definitely come back again! Sincerely, Steve…
Nice room, a little wear and tear. Good size. Liked the towels. Was clean. Good experience overall. First Candlewood stay, pleasantly surprised. Snack room is a neat feature, coffee was not bad. Good location.
Hotel is nice and clean. Friendly staff. Rates are good. Room had an odor to it. Stayed on 4th floor with bedroom separated from sitting area. Had dogs and cats next door. Door in between rooms was very thin, you could hear neighbors talking clearly and ofcourse dogs barking occasionally. Did not give us enough bath towels for each person. We would still stay here again.
The queen size was very comfortable but we really wanted a king size. The room was very neat and clean. The reason why it did not get 5 stars was because the bathtub was very slippery if you were taking a shower and no bath mat was provided. In addition, the bathroom door locked itself from the inside and we needed it quickly in the night. Since we were in a studio room, we used a butter knife to open it. Pet friendly but it will cost you. I think for the price, breakfast should be included.
I had not stayed in a Candlewood before. I called IHG looking for a dog-friendly room. When we got there, the hotel did not have the dog as part of the reservation but they cheerfully changed the reservation and changed the housekeeping schedule so we could check in early. Room was large with lots of desk space and 2 desk seats. Also had a small kitchen with a dishwasher. The hotel has a decent small gym, free morning coffee and a guest laundry room. Staff were very nice. Room was clean. Bed was comfortable.
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