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TownePlace Suites Pensacola

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Traveller (37)
Room & Suite (21)
Dining (2)
About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
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Location
Full view
36Car recommended
Grade: 36 out of 100
10Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
481 Creighton Rd, Pensacola, FL 32504-6250
Getting there
Pensacola Regional Airport4 km
Ft. Walton Beach Airport67 km
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Reviews & more
220Reviews
60Photos
3Q+A
32Room tips
Traveller rating
  • 120
  • 53
  • 23
  • 16
  • 8
Time of year
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  • English
Popular mentions
There are three Marriott hotels in this location, I normally stay at one but figured give this a try this time, well I’ll most likely go back to where it was always a five star review. My room was decent, nice and roomy. The bathroom was a bit aged, it’s time to remove the tubs
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Response from tpspensacola, Manager at TownePlace Suites Pensacola
Responded 4 days ago
wkrupa, Thank you for your candid feedback regarding your housekeeping service. We take matters such as this very serious and the head of the housekeeping department is aware of your issues and will address this with the housekeepers. I invite you to come back on your next trip to Pensacola so that we can show you a true guest experience. Thank you for your kind compliments on the room!
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The Customer service at towneplace was fantastic. The front desk staff is always quick greeting you when you arrive. The housekeeping staff was always flexible with my requests and very thorough with their cleaning.It is large pet friendly and all the staff treated my dogs as if
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My issue arose when we got to our room and the bathroom closet was filled with dirty towels. I called to let front desk know she apologized BUT two mins later my son was opening up the bedside drawer and i noticed what looked to be blood on the handle and drawer itself! I opened
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I was in Pensacola for a business trip and was scheduled to stay at the TownePlace suites for 3 nights. My company paid for the room, so I didn't select this hotel. Check-in was a breeze, and the front desk associate was very friendly. When I walked into the room, I was almost
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Response from tpspensacola, Manager at TownePlace Suites Pensacola
Responded 5 Nov 2018
Hello vlmiller, Thanks for sharing your experience with us. We are deeply sorry that your stay wasn't comfortable due to our brand being pet friendly. Your company had booked rooms in both of our hotels and I am glad we move you next door as soon as you reported the issue. Unfortunately setting rooms aside doesn't work well for us since most of our guests disclose having a pet at check in. After more than 10 yrs in Pensacola, we have become the #1 pet friendly option due to our cleanliness standards and policies. We enjoy accommodating furry guests and helping their owners to take care of them while on the road for both business or leisure. We appreciate your kind words about the staff, we work diligently to make each guest stay comfortable. Marriott Pet friendly brands are Residence Inn and TownePlace Suites, please take this in consideration for your future trips. Safe travels always! Sincerely, Johanna Allard johanna.allard@marriott.com
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+1
Myself and colleagues came into town to assist with Hurricane Michael relief efforts Oct 11-16. I was put in room 205 which is a handicap accessible room. I actually like those rooms better because they are bigger. My room was very clean. The bed and pillows were comfy. I loved
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Response from tpspensacola, Manager at TownePlace Suites Pensacola
Responded 5 Nov 2018
Hello Felita E, Taking care of you, your colleagues, and displaced families from Panama City were our main focus during those days after the storm. I appreciate you recognizing our team, all the recognition should be to you and all the great people that traveled to the are to help those in need. We are glad you enjoyed your room, the breakfast and our smart TV. The system we use for the TVs automatically logs you out when we check you out of the room in our system in order to take care of your privacy. We hope to see you again under better circumstances, maybe a vacation. Thanks for your feedback and for helping others in need. Safe travels always! Johanna Allard johanna.allard@marriott.com
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kitchenette with 2 burners
Kitchenette - room #423
Desk and shelving/storage unit - room #423
Cracked counter, above mounted door stop
Hair in towels in the bathroom
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Hello. Has this hotel been renovated recently?
Hello! Thank you for considering TownePlace Suites Pensacola! Our last renovation was on November 2014.
2 votes
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Thank you for considering our property for your lodging needs. Our pet fee is a cleaning fee and is not refundable.
-1 votes
Does each room have a dishwasher in the kitchenette?
Hello Leslie, We do offer a dishwasher in every suite as well as a full refrigerator, stove (oven upon request), and all utensils you need to cook. Thank you for considering our property and we hope to see you soon! Melanie Pipes Assistant General Manager
0 votes
"Choose a different property"
"we were comfortable in a upper level room. Was quiet, comfortable, and easy to access any needs."
"Top floor always best, and at least a room away from the stairs or elevator."
"the property is set back from major streets, so no traffic noise issues on either side"
"We had first floor rooms due to our herd. Even with all the other dogs in the hotel, the rooms were quiet."
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PRICE RANGE
US$97 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites pensacola hotel pensacolapensacola towneplace suites
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
98
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