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Casa Loma Inn

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433 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Ringgold, United States
Reviewed 3 June 2015

1st let me say here we stayed here in 2013 and it was fine. Our room in 2013 had 2 newer pillowtop beds, and it was a good room for the money. However, this time the 2 queen beds were old & hard. We paid extra to have the kitchen, and the stove was gross to use. The shower is...

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Helpful?
1Thank Matthew W
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Matthew W, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerely, The Casa Loma Family

Reviewed 1 June 2015 via mobile

I would stay here again for sure. The hotel staff was courteous and handled our checkin with speed. The room was clean, fair priced, as well as the view was stunning. The pool was decent and had relatively easy beach access. The bathroom was not ideal as the shower faucet was broken and very difficult to operate. At one point...

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Helpful?
Thank Alex L
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Alex L, Thank you for your review. I am delighted to hear that you enjoyed your stay. We are currently in the process of renovating the property and I've shared your other concerns with my staff. I look forward to you staying with us again. Sincerely, The Casa Loma Family

Birmingham, Alabama
Reviewed 27 May 2015

After our first night the next morning I woke up with bug bites on the hand and arm that I put under the pillow to sleep. I just thought it was maybe from outside but when I got home and was emptying my luggage I picked up my PJ's and a bug fell out of them. The bag had been...

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Helpful?
1Thank gigivic
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear gigivic, Thank you for your review. I am deeply saddened by your experience. We are diligent on pest control and thank you for making us aware of your experience. I have shared your experience with my staff and are adding additional measures to gain better control. Sincerely, The Casa Loma Family

Reviewed 26 May 2015 via mobile

Front desk staff were so rude when we arrived, and the towels were black with dirt, when I complained to the staff the following morning they said towels would be changed when room was cleaned but there was no apology. We paid way too much for this place and location was far from a lot - you need a car....

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Helpful?
Thank Kaylaashton
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Kaylaashton, Thank you for your review. I am deeply saddened by your experience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your experience with my staff and we are making changes. Sincerly, The Casa Loma Family

Reviewed 25 May 2015 via mobile

Casa Loma is a good place to stay maybe for one day.Starting in the kitchen I was afraid to use the kitchen because the refrigerator had rusty spots all over it and it didn't appear clean normally I would have cooked to save money,the bath was a toilet and gross looking tile shower the toilet was the kind you see...

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Helpful?
Thank teeparker40
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear teeparker40, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerely, The Casa Loma Family

Reviewed 22 May 2015

I had to call down to the office when I first got there because when I opened the door to the patio, the bottom fell off. Maintenance came right up but I showed him where the cleaning staff had not cleaned the oven. The top eyes were not plugged in correctly and one arced when turned on. Maintenance "fixed" the...

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Helpful?
1Thank Bonnie F
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Bonnie F, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, The Casa Loma Family

Thomaston, Georgia
Reviewed 22 May 2015

We were looking for a cheap get-a-way. We picked the Casa Loma. We enjoyed our stay! The rooms were clean, the pool area is nice, all rooms are beach front and you can't beat the price! There were 2 negatives - 1) the hotel has four levels and NO ELEVATOR - but you can request the 2nd level and you...

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Helpful?
Thank ChanW16
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear ChanW16, Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon. Sincerely, The Casa Loma Family

Reviewed 21 May 2015

Location of the hotel is great - right on the beach. All rooms face the beach. Pool is great. Area around pool needs better and more frequent cleaning - cigarette butts are everywhere. Rooms are old, need renovation and cleaning, especially bathrooms. Tiny bathtub with old, dirty curtains. Toilets do not flash very well. Stuff is nice and friendly. Would...

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Helpful?
Thank Elena B
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Elena B, Thank you for your review. I am delighted to hear that you enjoyed your stay. We are currently in the process of renovating the property and I've shared your other concerns with my staff. I look forward to you staying with us again. Sincerly, The Casa Loma Family

Fort Rucker, Alabama
Reviewed 18 May 2015

The location is GREAT! Right there on the beach and a nice pool only steps from the beach. Front desk wasn't super friendly, but not really a big deal. What was a big deal was the lack of cleanliness of the room. It was pretty disgusting. The shower curtain was filled with mold. When we showered water got all over...

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Helpful?
Thank TLWTraveler
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear TLWTraveler, Thank you for your review. I am deeply saddened by your experience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your experience with my staff and we are making changes. Sincerly, The Casa Loma Family

Bartlett, Tennessee
Reviewed 18 May 2015

05/17/2015 - Spend five nights at Casa Loma for a convention. Found this Motel to be aging and in need of an overdue renovation. Doors would not shut totally with light coming from all around the frame. The room air conditioner worked well but was very loud coming on and off during the night. The motel central air conditioner which...

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Helpful?
Thank Dan M
Russell K, General Manager at Casa Loma Inn, responded to this review

Dear Dan M, Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes. Sincerly, The Casa Loma Family

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Casa Loma Inn

Address: 13615 Front Beach Rd, Panama City Beach, FL 32413-3546
Region: United States > Florida > Florida Panhandle > Panama City Beach
Price Range: €54 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Casa Loma Inn 2*
Number of rooms: 100
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Also Known As:
Casa Loma Hotel Panama City Beach
Casa Loma Resort
Best Western Panama City Beach
Best Western Casa Loma Hotel
Hotel Style:
#5 Top resorts Hotel in Panama City Beach
#22 On the Beach Hotel in Panama City Beach
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Questions & Answers

Here's what travellers have asked, with answers from Casa Loma Inn staff and other travellers.
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Questions? Get answers from Casa Loma Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great but there is no elevator . Keep that in mind”
 of 5 bubbles lasharnq, 25 Nov 2016 | Read review
“In front of the office”
  • Yes the view from the room
 of 5 bubbles 658cindyf, 17 Nov 2016 | Read review
“pick a different place”
 of 5 bubbles 838calvinc, 29 Oct 2016 | Read review
“We enjoy our view and found the best on 3rd floor and even better on 4th if you don`t mind loading up and down the stairs.”
 of 5 bubbles 999rays, 22 Oct 2016 | Read review
“Center rooms offer the best view of the gulf”
 of 5 bubbles jameskX2564BJ, 16 Oct 2016 | Read review
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