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The Reef at Seahaven Beach Resorts

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Traveller (217)
Room & Suite (140)
Pool & Beach (46)
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Overview
  • Excellent17%
  • Very good21%
  • Average20%
  • Poor13%
  • Terrible29%
Travellers talk about
“breakfast room”(4 reviews)
“palm grove”(5 reviews)
“older place”(4 reviews)
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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1 - 5 of 317 reviews
Reviewed 2 days ago via mobile

Stayed at The Reef over the weekend. It's nothing fancy but it accommodated me and my friends. Loved the easy access to the beach. The hotel wasn't very far from things to do and places to eat. It is a little difficult to get out...More

Thank ds909002
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded yesterday

It sounds like you had a fun weekend with your friends and we're glad you made us a part of it. The beautiful views and easy beach access are popular with many of our guests and we're happy they added to your enjoyment. It's unfortunate...More

Reviewed 1 week ago

I don’t have the words to describe what an awful experience we had at this hotel. It was so bad we forfeited our 2nd night to go to another hotel! Check in was a challenge and with a 4 pm check in time they still...More

Thank nebraskax
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 1 week ago

We're sorry to hear about your disappointing experience. Please accept our apologies for any delay during the check-in process as well as for any concerns about unwelcome guests in your room. We were happy to provide you with a different room and we apologize for...More

Reviewed 2 weeks ago via mobile

I read the reviews before coming to not face surprises which lead to disappointments. So I read and prepared myself for what was coming. People say I get the place for the price I pay. However, no review prepares me of what I arrived to...More

1  Thank Taneva21
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 1 week ago

We would like to start by saying we're sorry for any confusion regarding parking and the check-in process. Furthermore, we're sorry for any disappointment with the amenities included in your room as well as for any concerns about the behavior of other guests. Our staff...More

Reviewed 2 weeks ago via mobile

Found band aids in tub drain...crack under back door for bugs to come in.....flooded when we came in from dinner. Bed bugs according to patrons in lobby, not willing to take a chance in staying. Felt very unsafe for me and my family after seeing...More

Thank Chad P
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 2 weeks ago

Dear Chad, Thank you for your valuable feedback about your recent stay with us. We are sorry that you had an issue with pests coming into your room and you were not happy with the cleanliness of your bathroom. We will share your review with...More

Reviewed 2 weeks ago

For the price, this was not a terrible experience. The staff was very friendly and helpful. When we first got to our room, we were on the first floor and we did not feel comfortable there. We expressed our concerns to the front desk staff...More

Thank pancak3
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 2 weeks ago

Thank you very much for choosing our hotel for your recent stay. We always do our best to provide each and every guest with the most pleasant stay possible, and always appreciate receiving constructive feedback. We are happy to hear that you found our staff...More

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$103 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$103 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (217)
Room & Suite (140)
Pool & Beach (46)
Dining (12)
Questions & Answers
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Lovetta T
8 July 2017|
Answer
Response from Jack C | Reviewed this property |
I am so sorry. Possibly consider checking out your room first, and if it is junk, go back to the front desk and ask if you can transfer to another one of their hotels (they own 4 or 5). You will probably have to pay more but... More
1
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Hitelbeach
5 October 2016|
AnswerShow all 2 answers
Response from funtrips32 | Reviewed this property |
I had no issues with staying here. It wasn't bad at all! It's not the Hilton but the staff are super nice people and we had children with us and I was not uncomfortable with them living in the room for almost a week. I would... More
0
Votes
Room Tips
"Never fall in love at the PCB Shore"
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"More pillows and blankets"
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"All rooms ocean view."
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"Don't waste your money"
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