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BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
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2,813 Reviews from our TripAdvisor Community

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Showing 2,540: English reviews
Miami, Florida
Reviewed 31 May 2015

Decent hotel- good rate, short walk to Downtown Disney, free parking and great balcony view of fireworks. However, shower curtain had holes in it, bed sheets were extremely tired and matress was worn. I frequent Orlando about 7 times a year and I've stayed at numerous hotels in the area, I would probably stay here again if attention was given...

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1Thank Yerffej14
Reviewed 30 May 2015 via mobile

My first time ever to visit Disney for my birthday, we were there for one night passing through. I reserved room via Travelzoo and upgrade to see the fireworks from Disney, such a big kid and I love fireworks. However, when I checked in I was given a view of fireworks through the trees. They did credit the $10.00 for...

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Thank audra v
Orlando, United States
Reviewed 30 May 2015

I love this hotel. It is near everything in Orlando. It has a very friendly staff, the place is clean and the beds are comfortable. The disney view is beautiful! My boys loved the hotel too. They enjoyed watching all the fireworks. Had breakfast on the balcony.

Review collected in partnership with Best Western
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Thank Deb M
Hampshire, United Kingdom
Reviewed 28 May 2015

Not the most beautiful looking place but good inside. Staff excellent. Nice pool. Great views of Disney Village from our room. Free shuttle to Disney Parks was great. Regular and not many collection/drop off points. Saves paying out for Disney parking.

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1Thank Mary C
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Mary, Thank you for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon! Best Regards, Youssef B Front Office Manager

St. Helena Bay, South Africa
Reviewed 28 May 2015

We were extremely happy with our choice of hotel - stayed there for ten days. Big thumbs up for Shyla who upgraded us to a room from where we were able to enjoy two fireworks displays every night! Shyla is a gem! The hotel room was clean, comfortable and had lots of space. Being within walking distance to Downtown Disney...

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1Thank Terry157
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Terry, Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, Youssef B Front Office Manager

Reviewed 27 May 2015

room was dirty smelly and broken air would not cool below 65 and maintenance said it would not cool below that. not worth the 600 plus dollars paid my whole family were very uncomfortable and to top off even the fridge was off and the ice melted and we had water all over the fridge we had to clean up...

Review collected in partnership with Best Western
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1Thank 239felixp
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I would like to apologize for any inconveniences that were caused. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...

Leicester, United Kingdom
Reviewed 27 May 2015

This hotel was brilliant. Everything from the staff, to the service and cleanliness was perfect! We stayed from the 9th May to the 23rd in room 1014. Upon arrival, we was greeted by Shyla who was very friendly and helpful. She was so professional and sweet. Our room was downtown Disney and Epcot facing so had a great view of...

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4Thank craigs5373
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear Craig, I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon. Best Regards, Youssef B Front Office Manager

Reviewed 27 May 2015 via mobile

The tub was clogged. The closet doors did not slide, were off the track and they had no wheels to travel one side to the other. The room lighting had bad bulbs. The wall plugs do not hold anything that I would try to plug and when I tried to plug-in something like to recharge my telephone it would fall...

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2Thank WALDEMAR F
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Youssef B Front Office Manager

Reviewed 26 May 2015

The hotel was well kept geared towards middle class families. I recommend asking for a Disney view room. Originally we had the deluxe room reserved. It was a $20 upgrade to a Disney view and well worth it. The beds were comfortable and the room met my expectations. We booked a breakfast package on our reservations and had breakfast 3...

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1Thank SanAntonioREALTOR
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,...

Cape Coral
Reviewed 26 May 2015

Hotel was very clean and everyone was very helpful! Had a lovely balcony which we enjoyed every night during our stay. Close to all attractions and Downtown Disney, as well! The hotel was very quiet and the restaurant had quality food with the best service around!

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2Thank thelmaandlouise163

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 

Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: €96 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Reservation Options:
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western
BEST WESTERN Lake Buena Vista Resort Hotel Orlando, Florida
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lake Buena Vista Resort Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Lake Buena Vista Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Disney view!”
Aya2, 22 Apr 2017 | Read review
“Request a higher level room that faces Disney so you can see the fireworks”
luvflo, 18 Apr 2017 | Read review
“The 17th floor was very quiet.”
W7211FWamandah, 13 Apr 2017 | Read review
“Request a room that overlooks Disney Springs, it will be a little extra cost, but worth it!”
ce23693, 10 Apr 2017 | Read review
“All rooms are great! There are Disney View, but you can easily go to the pool area and see fireworks”
goiania123, 6 Apr 2017 | Read review
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