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Crowne Plaza Orlando Downtown

926 reviews
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Traveller (191)
Room & Suite (226)
Pool & Beach (40)
Overview
  • Excellent46%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“amway center”(48 reviews)
“bob carr”(10 reviews)
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Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (926)Write a Review
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All reviewsamway centerbob carrcitrus bowlking suitewinter parkself parkingfree shuttlewalk in showerpool and hot tubshuttle servicefront desk staffclose to downtowngreat roomsthe hotel offerscoffee makervaletihg
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1 - 5 of 869 reviews
Reviewed 3 days ago

I've stayed here on three occasions since June of 2017, since I was doing work for the Orlando Museum of Art. The last at the end of January was the most extensive stay, 5 nights in a King Suite. I find their service to be...More

Thank jayhawkmaxx
Response from Crowne Plaza O, Front Office Manager at Crowne Plaza Orlando DowntownResponded yesterday

Dear jayhawkmaxx, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kamini

Hotel's Favourite
Reviewed 2 weeks ago

Had a great stay at the Crowne Plaza Downtown Orlando. Everyone seemed to really enjoy their jobs and the the customer service was extraordinary. From the front desk clerk at check-in to the bartender in the restaurant. A special thanks to hospitality of Mildred and...More

Thank jmw61
Response from Crowne Plaza O, Front Office Manager at Crowne Plaza Orlando DowntownResponded 2 weeks ago

Dear by jmw61, Thank you for your feedback regarding your recent stay with us. I am happy to know you had a great stay and will share your comments with our staff especially our Chef Oscar and Mildred. We look forward to having you stay...More

Reviewed 4 days ago via mobile

Good morning, My friend & I wanted to leave a review for 2 of the best valet men we've ever encountered. Felipe & Dujan at the Crowne Plaza Hotel in Downtown Orlando made our experience here even better. Please tell them thank you! P. S...More

Thank Ebony G
Response from Crowne Plaza O, Front Office Manager at Crowne Plaza Orlando DowntownResponded yesterday

Dear Ebony G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and will share your comments with Felipe and...More

Reviewed 1 week ago

1st time visit. Wonderful hotel experience. Domingo was very friendly and professional. He and Suzy at the bar made our stay there most enjoyable. Suzy is a very nice and thorough bartender. Oscar the chef made us a wonderful breakfast. My wife has special dietary...More

Thank wdrworm
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 6 days ago

Dear Guest, Happy 19th anniversary to you and your husband/wife!! I am so delighted that you chose to celebrate such a special occasion with us. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive...More

Reviewed 1 week ago

This property is very nice with clean rooms and pleasant staff. There is a bistro on the main floor with good food and reasonable prices. So why not 5 stars? First off, do not expect a free breakfast, it's $15. Also, you will pay $18...More

Thank EENG
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 6 days ago

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations due to the noise. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$162 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$162 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (226)
Pool & Beach (40)
Dining (24)
Amenities (31)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Shayna B
17 May 2017|
AnswerShow all 5 answers
Response from Crowne Plaza O | Property representative |
Good afternoon, unfortunately we do not have balcony that open, they are lock, LEGOLAND is about 1 hour and 15 min away from our property, Disney is about 20 min. We are located at Down town Orlando. Sincerely, Roberto B.
1
Vote
pghfangirl
16 July 2016|
AnswerShow all 6 answers
Response from Roberto B | Property representative |
We do not provide the service. Here is the phone number for Mears transportation 407-422-2222
0
Votes
Shivon K
16 June 2016|
AnswerShow all 6 answers
Response from Roberto B | Property representative |
Unfortunately, we are not pet friendly
0
Votes
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Room Tips
"My preference was a room on the east side looking over one of Orlando's many lakes. Was on both sides on..."
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"Upper floor if you can. Colonial Drive is under construction"
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"If you can't get a room away from the interstate highway, look for a different hotel."
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"Book a room with a sofa."
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