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Crowne Plaza Orlando-Downtown

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304 W Colonial Dr, Orlando, FL 32801-1132
Lowest prices for your stay
US$181
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Free cancellation until 29/06/22
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US$181
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Free cancellation until 29/06/22
Booking.comUS$181
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Lol.travelUS$204
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (261)
Room & Suite (258)
Dining (35)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 29/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Orlando-Downtown
Updated 29/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#119 of 390 in Orlando
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Perfect for business or vacation travel, come experience the Crowne Plaza Orlando Downtown. Located in beautiful downtown Orlando the hotel provides easy access to all area businesses and entertainment venues. Catching a show or sporting event at the Amway Arena, Dr. Phillips Center for the Performing Arts or the Amway Center? Enjoy a meal at our Bite Bistro and Wine Bar and then take advantage of our free shuttle within 3 miles of the hotel. The hotel provides complimentary wifi, fitness center, pool and spa.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Patio
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Raquetball offsite
Tennis court offsite
Walking tours
Children's television networks
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish, Portuguese

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
55Restaurantswithin 1 km
9Attractionswithin 1 km
1122Reviews32Q+A100Room tips
Traveller rating
  • 511
  • 291
  • 173
  • 89
  • 58
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Most Recent
Sasha S wrote a review Mar 2022
Miami, Florida8 contributions
My experience - this was supposed to be a quick weekend trip to relax and enjoy. The hotel room had been paid for in advance when reservations were made. Upon our arrival that first night, we drove up and we mentioned to valet parking staff that we were checking in. He asked if we had reservations because they were completely booked. We said yes and stated that we would be self parking. Once we arrived to front desk, I could tell that there was something wrong because the staff member looked overwhelmed when I told him I was checking in. He asked for my ID and took about a good 15-20 minutes to tell us about our room/stay for 2 nights. Since they were overbooked, he put is up in the Presidential Suite for the night. However, there was a wedding party that would be coming in and they needed that room the next day. So I would need to talk to a manager on staff the next morning at around 11am-12pm, to see about my actual room for night 2. At this point it was almost midnight and so I said ok. The suite was nice but it was a really awful inconvenience to us because the next day we were forced to alter our plans for the one full day we had in town, just to stick around the hotel and wait to see if we could get our room. At around 11am we were told that it would be a few hours before a room would be available. We were not able to unpack anything and instead took our bags back with us to the car and went to eat and waited for a call to let us know we could come back. We had to do stuff nearby and then returned to “check-in” again so that we could go to our actual room and leave our bags. Our room was clean and comfy but we could barely get any sleep that night because from 1am to about 3:30am there was constant noise in hallway and rooms nearby. People with music in hallway and singing. The experience just not great and we will most likely not be back to this hotel. Pros: Hotel is within a couple of miles/driving distance of nice shops and restaurants. The front desk staff member that helped us first night and the parking staff was friendly and helpful. Clean rooms. Cons: Not a nice area of downtown Orlando for walking. They had overbooked rooms for our stay. During my check out I asked to speak with a manager and was told he was arriving later and that he would call me. I’ve not heard back.
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Date of stay: March 2022Trip type: Travelled
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Annapearl wrote a review Mar 2022
Maryland76 contributions51 helpful votes
We have stayed here numerous times. However we were greatly disappointed this time. The suite was very large and consisted of two rooms. The living room kitchen combo was very comfortable. It had a really big granite island between the kitchen and living room. The kitchen cabinets were empty. There was no stove but the room had a micro, dishwasher and small refrig. Again there were no dishes, utensils, cleaning items, etc. The bed and bedding were clean and comfortable. The bathroom was large with a tub, a separate walk in shower and nice vanity. I did not like the swinging doors to the bathroom as there was no privacy. I also did not like the opening between the bedroom and bath that had no glass but louvered shutters. This was a problem when one tried to be quiet while using the bathroom in the middle of the night. So why did I give it two stars? If you want a hot shower in the morning, u r out of luck. While there was hot water for an evening shower, there was no hot water in the morning. The sink likewise did not have hot water in the morning. This happened both mornings we were there. The hotel gave us two free breakfasts but it did not make up for the inability to properly wash up in the morning. After not being able to shower, my partner tried to make coffee but the coffee machine did not work. We then went down to the breakfast buffet which was abbreviated compared to their prior buffets. The cost was 18 dollars. In the past, there was an omelet station. There was no such station. There were scrambled eggs, bacon, potato cubes that tasted like they were made from frozen potatoes and some type of open face sandwich. There was oatmeal, a few pastries and bread and a few apples. There was no fruit salad. There were little pancakes that were not freshly made. I gave two stars because if u don’t have hot water and pay a large sum for the hotel, the hotel is a bust. We will be looking elsewhere to stay when we return to Orlando. I would also like to add that u would never know there was a pandemic at this hotel. I did not see staff or mist guests west a mask or social distance. It was business as usual. (We wore Mask’s as a courtesy to others).
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Date of stay: March 2022
Cleanliness
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Eugenia B wrote a review Mar 2022
New York, New York, United States11 contributions16 helpful votes
The people at the Crowne Plaza Orlando Downtown are second to none. They tried to do everything in their power to make our stay comfortable and stress free. A few exceptional people, CJ/AP and Allen during the delivery of a baby grand piano for a wedding that was taking place that weekend, could not have been more helpful, efficient and quick to think on their feet. Will come back many times over! The outdoor pool and hot tub a huge plus and it felt like you were in a secluded part of the world that was just yours!
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: You want one facing out not a back door view
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Annette wrote a review Jan 2022
Port Charlotte, Florida1 contribution
We had great accommodations. Bedding was comfortable. Maria Mogica (sp), housekeeping, welcomed us to our floor and took very good care of us. Also, Oceam, shuttle driver, was very accommodating and provided rides as we needed them. Restaurant and bar provided good and reasonable food.
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Date of stay: January 2022Trip type: Travelled
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walsh352017 wrote a review Jan 2022
Champaign-Urbana, Illinois37 contributions3 helpful votes
The location and safety of the area were questionable. I was not familiar with the area when I booked the hotel. We stayed with a reward night as we passed through Orlando to our final vacation destination. The hotel rooms are small and in need of some renovations. For future stays, I will look at other options.
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Date of stay: January 2022Trip type: Travelled
Room Tip: There is an open air parking lot next to the hotel. There was an extra fee for parking.
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SouthCarolinaLucy wrote a review Nov 2021
Myrtle Beach, South Carolina178 contributions54 helpful votes
The hotel given its age is well kept. The rooms are spacious and comfortable. A huge shout out to Roberto the Hotel Manager. He is very kind and cares for his guest. I would stay here again! Lovely Hotel. The hotel features a heated pool and hot tub. We did not use however it was beautiful. If you should rent a car from the Thrifty car rental , located at the hotel, be aware they tack on insurance waiver fees without your consent. This happened to us. Do not let them charge you for unnecessary services. Read your contract before you sign for the car. My husband and I are fighting these charges through our credit card company. Thrifty Car Rental is adjacent to the Crown Plaza but is not of the same company. What oughta be a service to the guest has been a bit of a Finacial hardship for us. We are not holding the hotel liable. We do want the hotel management to be aware of the situation we are dealing with. I am sure other people are dealing with the same. The sale of added on services result in commission pay for the representative who sold it.
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Date of stay: November 2021Trip type: Travelled
Room Tip: Be cautious when renting a car from the Adjacent Thrifty Car rental company. They charge...
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Ms. Garner wrote a review Oct 2021
Miami, Florida3 contributions3 helpful votes
I travel for a living and the company I work for chose the Crowne Plaza Downtown Orlando as our home away from home. It’s a nice hotel and the staff is very friendly and helpful. I like to mention that Dee, who works the front desk is especially nice and helpful. Also Briana who is in housekeeping keeps my room clean is really appreciated. Also the Valet drivers oshea, Josh, and Dominique are my favorites they get us to and from work on time. Thanks to all of them.
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Date of stay: October 2021Trip type: Travelled
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Kayla L wrote a review Oct 2021
1 contribution
I stayed here for a long weekend. The hotel itself is true to budget with only two ice machines on the same floor in the whole hotel, ice cold water showers often, and unhelpful staff. But Maria the housekeeper made our experience! If you stay at this hotel, request her!
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Date of stay: October 2021Trip type: Travelled
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Adre wrote a review Oct 2021
Orlando, Florida4 contributions3 helpful votes
Helloo im always write my review everytimes that i come here. First thanks tp front desk they was very kind and nice. My room lovely i love my rooms on 6 floor for me is the best floor the housekeeper awesome and amazing maria mojica is my favorite housekeeper she always keep my room neat and clean and smelly she always have a smile she is the best always helping me thanks Maria thats why i keep coming to this hotel. Thanks ya the best and i love this place clean and safe.
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Date of stay: September 2021Trip type: Travelled
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Heather R wrote a review Sep 2021
1 contribution1 helpful vote
I was waiting in line for almost 15 minutes trying to check in. The staff at the front was rude and seem to take their stressful day out on me. I stated I wanted to check in and they said they couldn’t find my confirmation so I showed them then the man proceeded to throw his hands around after I told him that I digitally checked in. Normally, I’d have to give my ID and the card I’m using to the front desk but apparently that wasn’t the case and I felt extremely embarrassed in front over 10 other people waiting behind me. He stated “oh so you need your room keys, not to check in” then the other lady there took over helping me. I get up to my room and next to me in the room was a man having some mental issues and screaming and crying for at least 30 mins at a time. We called security and security came right up but the guy got silent so there wasn’t much done about that. I’m now sitting scared in my room to leave because I’m not sure of the state of mind this man has. Im attending a wedding here in Orlando and the whole bride and bridal party are staying here. Im not able to leave because I can’t find another hotel close by on short notice nor do I want to leave the event. Im really disappointed with this stay and I wish I could have experienced the same as others in the great reviews that are left. I understand everyone is stressed out but that was terrible.
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Date of stay: September 2021Trip type: Travelled
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PRICE RANGE
US$172 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza orlando downtown hotel orlando, holiday inn orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
227
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Frequently Asked Questions about Crowne Plaza Orlando-Downtown
Which popular attractions are close to Crowne Plaza Orlando-Downtown?
Nearby attractions include The Orange County Regional History Center (1.2 km), Downtown Orlando (1.2 km), and Thornton Park (1.1 km).
What are some of the property amenities at Crowne Plaza Orlando-Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Orlando-Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Orlando-Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Orlando-Downtown?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Orlando-Downtown?
Conveniently located restaurants include Gringos Locos, Tin & Taco, and Beth's Burger Bar.
Are there opportunities to exercise at Crowne Plaza Orlando-Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crowne Plaza Orlando-Downtown have an airport shuttle?
Yes, Crowne Plaza Orlando-Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Orlando-Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Orlando-Downtown?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Crowne Plaza Orlando-Downtown?
Many travellers enjoy visiting City Hall (1.7 km) and Jack Kerouac House (1.6 km).