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Courtyard Orlando Altamonte Springs/Maitland

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Courtyard Orlando Altamonte Springs\/Maitland
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160 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Seminole, Florida
Reviewed 1 week ago

I needed a room for an overnight business trip in the area. The hotel looked nice from the outside but the rooms were rather dated and in need of a refresh. I should have looked into the reviews before making the reservation but for the price i paid was was expecting what i normally find at a Courtyard property and...

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Helpful?
Thank Rschrader
CY_Orl_Maitland_GM, General Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Dear Rschrader, Thank you so much for taking your time to review our property and we do apologize that your stay wasn't up to your expectations. Thank you again and we hope you'll give us another chance while back in Orlando area. Best regards, General Manager

Miami, Florida
Reviewed 17 February 2017

This was my first time staying at the hotel in about five years and I will not be returning due to how dirty and old the guest room was, highlighted by a nasty ant infestation in the bathroom area. The hotel clearly needs to invest in a renovation/modernization of their guest rooms.

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Helpful?
Thank MiamiAndy7
CY_Orl_Maitland_GM, General Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Dear MiamiAndy7, Thank you so much for taking your time to review our property and I am so sorry to see that your stay wasn't to your satisfaction. Please accept our sincere apologies. I can assure you that all cleanliness and pest control issues has been addressed immediately and disciplinary actions were taken. Again, please accept our sincere apologies. Best...

Cincinnati, Ohio
Reviewed 13 February 2017 via mobile

I stayed at the Courtyard for 3 nights while traveling for business. This property is in serious need of renovations. While the common areas and cafe were fine, issues with my room included: - filthy stained carpeting- thank goodness I had my flip flops with me! - furniture was old with scratches, gouges, dings. Visible crud and fingerprints everywhere. -...

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Helpful?
Thank CinciSparty
Reviewed 30 December 2016

all associates were very friendly, guy working the bistro was eager to please, the desk staff were at my call with everything I needed. overall the facilities were clean and orderly. The hotel was in a very convenient location and itself was impeccable

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Helpful?
Thank Michael C
Victoria P, Guest Relations Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Thank you for taking the time to give us feedback about your recent stay here with us. I am pleased to see you enjoyed yourself. I hope next time you are in town you choose to stay with us again!

Reviewed 24 November 2016 via mobile

This Courtyard is well located near the highway for easy access, and near several nature preserves and hiking trails. Facilities are kept in good shape, and service is very good. They have an in-house restaurant and bar, fitness center, pool and laundry room with free of charge machines. Wi-fi is also free.

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Helpful?
Thank Mauricio B
Marj P, Guest Relations Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

I want to thank you for taking the time to give us feedback about your recent stay here with us. We pride ourselves on excellent guest service skills and high standards of cleanliness in our rooms. I do apologize that you feel this is not the service you received during your stay. I do appreciate you letting me know of...

Naples, Florida
Reviewed 25 October 2016

Had a conference nearby in Winter Park but chose to stay here, and I'm glad I did. Rates as good as the discounted conference rates at other places. Very comfortable, typical older Courtyard with a very competent, friendly, and attentive front desk staff. Did not eat there since meals were at the conference but the dining and bar area seemed...

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Helpful?
1Thank Rob C
Marj P, Guest Relations Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay here with us. I am pleased to hear that you enjoyed your stay. We hope next time you are in town you choose to stay with us!

Reviewed 16 October 2016

Hotel was close to work which is always nice in Orlando traffic. Hotel is getting a little worn down and needs to be refurbished. On check in Marissa at the front desk was unbelievably friendly, cheerful and helpful. Marriott needs to give her a raise or someone is going to hire her away. The rooms were clean and they made...

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Helpful?
1Thank DKB100
Marj P, Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Thank you for staying with us. We appreciate your feedback and your recognition of our team members. When your travels bring you back to the North Orlando area, we look forward to the opportunity to serve you.

Tampa, Florida
Reviewed 10 October 2016

I gave this a 4 out of 5 instead of a five for one reason, unless I left a note for the housekeeper to request caffeinated coffee for the in-room coffee maker I returned to decaff only. I maintained a 4 because when this happened 2 out of my 4 day stay, I had no issue getting the caffeinated at...

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Helpful?
Thank Russ H
Marj P, Guest Relations Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

I want to thank you for taking the time to give us feedback about your recent stay here with us. We pride ourselves on excellent guest service skills and high standards of cleanliness in our rooms. I do apologize that you feel this is not the service you received during your stay. I have read through the issues and concerns...

SF native in Ohio
Reviewed 25 September 2016 via mobile

Typical Courtyard, but unusually competent and friendly staff. Had breakfast at the bistro this morning and had the best french toast ever! My husband and stepson's breakfasts were also spot-on. Everything was hot and fresh. Eggs were perfectly cooked. Hotel is in an office park, but it is only a couple more easy miles by interstate (no crowds here) to...

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Helpful?
Thank Barbara57
Marj P, Guest Relations Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Thank you for completing an excellent review for our hotel. We appreciate you staying with us and hope to have an opportunity to serve you again in the near future.

Hadley, New York
Reviewed 16 September 2016

We stayed for a business trip and only for a few nights. There was a highschool or college baseball/solftball event so the hotel was super crowded. We were on the business level and are used to water, snacks etc. But with all the kids, everything was gone as soon as it was put out. Nice place, clean, etc. Just don't...

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Helpful?
Thank BellaGinger
Marj P, Guest Relations Manager at Courtyard Orlando Altamonte Springs/Maitland, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay. I apologize about the experience you had here during your stay. I will look further into a solution for future guests that will help prevent this issue. Thank you again. Victoria Parisi Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Courtyard Orlando Altamonte Springs/Maitland

Address: 1750 Pembrook Dr, Orlando, FL 32810-6309
Region: United States > Florida > Central Florida > Orlando
Price Range: €112 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Orlando Altamonte Springs/Maitland 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Courtyard Orlando Altamonte Springs / Maitland Hotel Orlando
Orlando Marriott
Orlando Courtyard
Courtyard Orlando Altamonte Springs/Maitland Florida
Hotel Style:
#110 Business Hotel in Orlando
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Questions & Answers

Questions? Get answers from Courtyard Orlando Altamonte Springs/Maitland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“centalized room gives you easy access to elavators rooms towars either end are good, end rooms are good also”
 of 5 bubbles , 30 Dec 2016 | Read review
“Upper rooms have balcony get pool side”
 of 5 bubbles 857russh, 10 Oct 2016 | Read review
“Rooms in the back are quite.”
 of 5 bubbles RobertD90, 17 May 2016 | Read review
“Room location all good”
 of 5 bubbles J6534YOsusans, 2 May 2016 | Read review
“Opt for a non-connecting room on a higher floor”
 of 5 bubbles TED_Talks_Beige, 28 Mar 2016 | Read review
5 of 5