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Quality Inn & Suites

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567 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Myrtle Beach, South Carolina
Level Contributor
7 reviews
Reviewed 2 March 2016

The hotel was convenient to the parks and offered free shuttle which was great. Be sure to give the shuttle driver a tip as they do a good job. We didn't use the hotel pool but it looked very nice and the area was clean. Our room was dated but fine and the bed was comfortable. Breakfast was fine, a... More 

Helpful?
Thank lrow53
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We appreciate the fact you noticed everything about our hotel and pointed out every bit of goods we offer. We are so... More 

Dike iA
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 February 2016 via mobile

Clean but a bit dated. Close to Universal. (35/40 min walk to actual entrance-not just property line). Breakfast was ok, nothing special. Free parking. Shuttle to Universal and Disney-but not the most convenient times. Only one elevator, long waits in the morning.

Helpful?
1 Thank 55Karitt55
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate you sharing your experience and... More 

Cape Coral, Florida
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 February 2016

This Quality Inn is really nice if you are looking for a relatively inexpensive, clean room close to Universal Orlando. The mattress, bedding and pillows were a notch above the norm, and the maids did a terrific job of cleaning and replacing toiletries. Great job! If they spoke English, I'd have been even more pleased, as they were unable to... More 

Helpful?
Thank CarCrazyMarc
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We've shared your comment with the housekeeping department and they're very encouraged by your kind words. Thank... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2016

The main reason of our trip was to visit Universal Studios and the hotel is about 5 mins of drive from there. Even though we didnt use them they also provide free shuttles to and from Universal. Our stay included a complimentary breakfast and it was very fulfilling. However the dining are was extremely small and wasn't enough to accommodate... More 

Helpful?
Thank sciencewitch
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are so glad that you enjoyed your stay and we're very thankful for the way you share your experience here. We... More 

Lexington, Kentucky
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 February 2016

This hotel was perfect. The room was really clean, bed was comfortable, and had lots of room. The staff was really friendly, we were greeted by a staff member as soon as we stepped out of the elevator. The best part though is the location. We were in Orlando for Universal Studios, and it is basically right across the street... More 

Helpful?
1 Thank wewilliams712
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and the recognition of our staff. We'll definitely share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve... More 

Des Moines, Iowa
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 February 2016

The room looked terribly old and dated. The bed felt like sleeping on a rock and the pillows were so old and lumpy we didn't use any of them. The cleanliness was "ok" at best. The breakfast offering compared to EVERY OTHER Choice hotel I've ever been too was terrible. I would never stay at this hotel again let alone... More 

Helpful?
Thank TravelBlabber
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, We appreciate every feedback and subjections from our guest. We are sorry to hear that you were not satisfied with the comfort of the bedding. If these issues had been reported during your stayed, I guarantee that your issues would have been solved. We have other room type and accommodation that we could have moved you. We... More 

1 review
Reviewed 4 February 2016

I found this hotel to be very quiet, clean and had nice in-room amenities. Furniture was comfortable and returning after a long day of flying it was easy to relax in that environment. My stay was fairly brief, but I would definitely return in a future visit to Orlando. Front Desk Staff was very courteous and helpful.

Helpful?
Thank John K
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they're very encouraged by kind words. We are so glad you enjoyed your stay. We thank you for your business and are looking forward to providing you the same pleasant accommodations and... More 

North Caicos
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2016

Came to Orlando for an event at the Amway Center and stayed here for the night with girlfriend. The hotel and rooms were very clean and quiet. Staff was friendly and helpful. Great location next to Universal and not far from downtown. Didn't try the pool as it was too cold out and didn't have enough time and didn't try... More 

Helpful?
Thank rowangenre
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for sharing your experience with such enthusiasm! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and the breakfast. We are looking forward to seeing... More 

Buffalo, New York
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 January 2016

The room smelled like mildew. It was a decent room. I stayed there with my brother for the night before we spent the day in Universal. The shuttle only runs once a day in each direction which was kind of a bummer. We ended up parking at Universal. You could possible walk to Universal from the hotel. The breakfast was... More 

Helpful?
Thank Starr L
Hertfordshire, United Kingdom
Level Contributor
138 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 16 January 2016

Stayed here on our last night in Orlando, having done Universal that day. We arrived in the evening and got a good deal on the room. We were ground floor opposite the housekeeping department. Breakfast we didn't bother, too many people for the amount of availability. The housekeeping department started hoovering outside our door at 7,30am!! We had to laugh,... More 

Helpful?
Thank pawsandhooves

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Region: United States > Florida > Central Florida > Orlando
Price Range: €63 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn & Suites Orlando, Florida
Quality Inn Orlando
Hotel Style:
#138 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front are quieter”
 of 5 bubbles 123Swimming123, 22 Nov 2016 | Read review
“We like room to face entry as backs on to highway.”
 of 5 bubbles L5223NSpaulab, 26 Oct 2016 | Read review
“right side rooms were very quieter”
 of 5 bubbles margaritadelarosa33, 17 Oct 2016 | Read review
“I stayed on the 4 floor and it was very comfortable”
 of 5 bubbles mbaksh, 7 Sep 2016 | Read review
“Don't go for the ground floor rooms.”
 of 5 bubbles pnanch, 28 Aug 2016 | Read review
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