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Quality Inn & Suites

TripAdvisorUS$80*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$109*
US$80*
US$89*
US$85*
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Quality Inn & Suites
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602 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Syracuse, New York
Reviewed 3 days ago NEWvia mobile

Enjoyed my time there. They let me check in the time I arrived which was wonderful. I booked the hotel on book it. They didn't charge me any extra fees. I paid exactly what the website said. The only two negatives that I have is that 1. The breakfast didn't have no meat (bacon, sausage, ham) lol I know it's...

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Helpful?
1Thank Truthteller051207
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

Stayed here for 3 nights when we went to Orlando to visit my sons. The Quality was one of several hotels closest to my sons' apt, and we picked it because it had the best rates (found online via hotelquickly.com). My sons live in the 'Metro West' area of Orlando. Given we weren't in Florida for touring, can't really comment...

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Helpful?
Thank billjfrompa
About Hotel's Favourite Review
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We very much appreciate your nice comment about our convenient location and our hotel's comfortable services. We value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our product to provide an exceptional experience for our...

County Dublin, Ireland
Reviewed 6 days ago NEW

We are a couple in our late 50's returning from a Caribean cruise and decided to visit Universal parks before our return home to Dublin. This hotel is in a perfect location beside Universal Stuidos. Trolly stop right outside the door. Whilst the hotel is quite old and probably in need of updating it is spotless and very well maintained....

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Helpful?
Thank Christine M
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, Thank you for taking the time to fill out our online survey with such positive feedback! I'm very pleased to hear that our staff made your stay pleasant. We take pride in our hotel and the services we provide, we are so glad you enjoyed your stay and thank you for recommending our hotel. We are looking...

Lisbon
Reviewed 1 week ago

We stayed at this hotel while we were visiting the parks in Orlando. The hotel was having some renovations during that period and they were being careful not to cause guests any disturbance. The rooms were good with standard decoration and wifi was also good. The breakfast was good but the breakfast room was always a bit too packed with...

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Helpful?
Thank MiguelCruzSantos
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. It was unfortunate that you had to deal with the alarm issue during your stay and we...

Gloucester, Virginia
Reviewed 2 weeks ago

We stayed at this hotel for 2 nights while visiting Universal Studios. The hotel is VERY close to the park...they do offer a shuttle but with very limited drop off and pick up times. The gentleman checking us in was rude and short with us. We didn't have much luck with the other staff members either. But we were there...

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Helpful?
Thank Roosmom22
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It was unfortunate that you had to...

Norway
Reviewed 2 weeks ago via mobile

Perfect location for visiting Universal studios, with a shuttle bus included in the price of the hotel room. The hotel had all the facilities we needed. Very friendly staff! Nice garden with a pool- a good place to relax! We extended our stay with one night and ended up staying 3 nights.

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Helpful?
Thank Hilde69
ENGLEWOOD
Reviewed 3 weeks ago

This is a nice hotel, clean and offers all the extras (free WIFI, breakfast, USA Today and parking), in Orlando, many of the larger hotels are charging for all these little "extras". I found my room to be large, the TV worked fine, the bath and related appliances all very nice. I didn't swim in the pool, but smoking is...

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Helpful?
Thank EnglewoodDane
Jacksonville, Florida
Reviewed 15 March 2017

This place although clean was not worth how close it was to Universal. The elevators broke and wouldn't tell anyone. The tv in the room started skipping stations and acting strange. The staff was half polite. The breakfast wasn't worth getting up early for. I would rather spend a little more $ and get better service. The shuttles also only...

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Helpful?
Thank TiggerzAngel77
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, I would like to apologize for the situation you experienced during your recent stay at Quality Inn Universal Studios. The elevator issue was something that happened unexpectedly, but we got it fixed the same day. I can certainly understand and appreciate you sharing your concerns. We want all of our guests to have the best stay possible...

Noble, Oklahoma
Reviewed 26 February 2017

Booked this hotel because it was the only one that had a room available 3 days in a row for our travels. Made my reservations online at the hotels actual site 1 week before my travels and "thought" everything was good to go, this was not the case. My husband and I decided to take a one week road trip...

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Helpful?
1Thank Peachy383
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, On behalf of Quality Inn and Suites Orlando, kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well maintained. I am sorry to hear...

Seattle, Washington
Reviewed 21 February 2017

Although this hotel is very close to Universal Studios; I'd rather pay more and stay elsewhere. First, the biggest issue is that the free shuttle to Universal Studios was always 20-30 minutes late for pickup and dropoff. At this point, fire the company that offers this service and get another. Secondly, the air conditioning in the room was so loud...

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Helpful?
Thank Flair4GoldBranin

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Region: United States > Florida > Central Florida > Orlando
Price Range: €65 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn & Suites Orlando, Florida
Quality Inn Orlando
Hotel Style:
#138 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
57 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool is in the back and further back is a noisy highway, a room in the front of the hotel will likely be quieter.”
EnglewoodDane, 5 Apr 2017 | Read review
“Rooms in the back that look out over the pool also look out over a small stream with some wildlife activity..”
billjfrompa, 25 Mar 2017 | Read review
“Pick the Hampton Inn and Suites next door.”
Flair4GoldBranin, 21 Feb 2017 | Read review
“Rooms on the front are quieter”
123Swimming123, 22 Nov 2016 | Read review
“We like room to face entry as backs on to highway.”
L5223NSpaulab, 26 Oct 2016 | Read review
5 of 5
TripAdvisor
US$80* /night
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Expedia.comUS$89
Booking.comUS$85
getaroom.comUS$109
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Prices are for 1 room, 2 adults
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