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900 Cayman Way, Lake Buena Vista, Orlando, FL 32830-8411
900 Cayman Way, Lake Buena Vista, Orlando, FL 32830-8411
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2/10/2017 3/10/2017
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Expedia.comUS$210
Hotels.comUS$210
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Hotwire.comUS$210
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
We arrived on Saturday, September 9 knowing the Disney parks and much of Orlando was going to be shutting down due to hurricane Irma heading our way. What we did not expect was the resort to not take care of its paying guests. At all....More
The hotel is under renovation and although the guests are experiencing all the issues that come along with that, they continue to be charged normally. No discounts, no special rates.
The restaurant during the hurricane was in a shed, the food was poor (pasta only),...More
We stopped in Jamacia had 2 rooms on the top floor we had a corner room which was lovely lets in lots of light, both rooms had murphy beds (and the kids said they were really comfy).
We were close to the market place and...More
Do not book the Disney Caribbean beach resort until the have completed the renovation work!!!!
We were informed of Disney's re-imagining (their name for building work and disruption) approx 3 months before our holiday. To compensate us we were given $75 per room per day,...More
Massive resort with no real lobby. If you forget something, you are out of luck because there is no gift or sundry shop. The front desk staff is minimally helpful and we felt as if we were an inconvenience. There is a LOT of construction....More
US$182 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#34 Top resorts Hotel in Orlando
#112 Romantic Hotel in Orlando
#129 Family Hotel in Orlando
Room types
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
2112
Reservation Options
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Hi, outside the buffet tent there is a small beach, which has a small number of tables & chairs. On the boardwalk, which leads to the bridge that crosses the lake, there are about 10 high seat stools. There are plenty of... More
Hi, outside the buffet tent there is a small beach, which has a small number of tables & chairs. On the boardwalk, which leads to the bridge that crosses the lake, there are about 10 high seat stools. There are plenty of chairs and tables around the pool area. If it does not rain you won't have a problem with seating 10 people together, we were a party of 15 and sat together most nights!
If you read my review, you will have gauged my dissatisfaction with Disney for not providing what I call high standards. My aim was to warn people ahead of booking. If you are already booked, you will still have a great time, enjoy!!
K
Wirral
Response from Blueboy02 | Reviewed this property |
This is what is on the Disney site:
Q Will guests receive any compensation for the disruption, during their stay?
A For guests that booked prior to the announcement and without the knowledge of renovations at the resort, as... More
This is what is on the Disney site:
Q Will guests receive any compensation for the disruption, during their stay?
A For guests that booked prior to the announcement and without the knowledge of renovations at the resort, as a courtesy, were offered a gift card. With the project now announced, guests who book moving forward are informed throughout the booking process of the renovation plans and are aware of the amenities and therefore won’t be eligible for any gestures of goodwill. Please know that we are committed to doing everything we can to make your stay magical.
The announcement was made the end of Feb 2017 of the refurb so you would need to have booked before then. If not sure I would email the hotel
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