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All reviews disney springs island suite self parking pool area character breakfast lazy river small balcony close to downtown epcot fireworks the bus lobby bar magic kingdom shuttle service parks balconies transportation theme
Having just returned from a stay at this hotel I am baffled as to what I received for these excessive resort fees. When I booked I was advised the fees were 20 $ per day but I would receive 2 regular Starbucks coffees and 2...More
Thank STEPHANIE J C
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded yesterday
Dear Stephanie J C
Thank you for your review. I regret that we did not meet your expectations during your recent stay at our resort. We take all feedback very seriously, as it is only through the reviews of our customers that we are able...More
We stayed here a Friday - Sunday and had a fabulous family weekend getaway. We booked a Disney Springs view room which also overlooked the pool area, great views! During this visit we did not go to any theme parks so we really got to...More
3 Thank MarlowRox
Response from Kendall M, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 31 August 2018
Thank you for your review! We are thrilled to hear that our team members were able to provide exceptional service during your stay and that you enjoyed your accommodations! We will be sure to pass the message along to Mariah and his leadership team....More
Awesome hotel, very well kept and maintained property. Close to everything you would want to see at all the amusement parks and Disney Springs where there are fabulous restaurants and night clubs. Great hotel, nice staff and a pleasant property to stay at!
I am fiercely straight forward and don't hold back. I was revisiting Orlando and was going to stay here as I was loyal to them until now. The Manager did NOT follow thru and refund my last stay as PROMISED. I called to ask about...More
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 2 days ago
Thank you for your valued feedback. I apologize for the many challenges you experienced. Our goal is to exceed your expectations and I am extremely disappointed we were not able to achieve this goal. I would very much appreciate the opportunity to speak...More
We made a last minute decision (2 days before leaving)to visit Walt Disney World, and this was one of the few hotels with a suite available. The room was clean and spacious, the breakfast buffet was a great way to start the day, and the...More
NEW! Resort guests enjoy special Disney perks including Disney Extra Magic Hours benefit and Disney 60-day advance FastPass+ (with valid Disney Theme Park ticket). Located across the from over 150 …Moreone-of-a-kind restaurants, boutiques and the best of entertainment at Disney Springs®, the resort provides a contemporary oasis in a location second to none. This lake-front hotel has recently completed extensive renovations that include stylish, modern guest room redesign and the addition of two large pools, with private cabanas, a poolside restaurant and a Float Lagoon with beach entry that the entire family will love. Hilton Buena Vista Palace offers 5 dining options and a Disney Character Breakfast. As an Official Walt Disney World® hotel, our guests enjoy continuous shuttle transportation to all four Disney theme parks and Disney Springs, “Minnie & Friends” Disney character breakfast on Sundays, access to purchase Disney Theme Park tickets on-site and an on-site Disney store. Less
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I can’t answer that based on the price as I don’t know how much it is to upgrade in person versus in advance. I will say when we were there though we didn’t spend a whole lot of time in the room. We were bouncing between... More
I can’t answer that based on the price as I don’t know how much it is to upgrade in person versus in advance. I will say when we were there though we didn’t spend a whole lot of time in the room. We were bouncing between Disney and Universal a lot. I will say the standard rooms do have quite a small bathroom though so if the suites provide more space there it could definitely be worth it! Hope this helps a little.