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I had the best experience here! It was relaxing hanging out with friends and new friends I met at the bar. Marcy was and is probably the best bartender I've ever had. She was very friendly and knowledgeable of her drinks and what to offer...More
Our stay for two nights was just one debacle after another. The hotel itself is older and lacking in the cleanliness department. The floors in the lobby, elevator and hallways needed to be cleaned. There were crumbs, debris and huge stains on the flooring throughout...More
Response from Nilmari A, Front Office Manager at DoubleTree by Hilton Orlando Airport HotelResponded 8 October 2017
I sincerely apologize for all of the inconveniences you experienced during your stay. I do want to mention that at this time we are going through renovations to improve the condition of the property and the rooms. Would you be able to please...More
I stayed here pre Patriots/Bucs game. Very nice hotel, ever better staff. Clean rooms, comfy bed, good food and drinks in the restaurant. I did encounter a problem though, after calling for the shuttle at the airport, I waited for an hour before having to...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The purpose of my missive is to shine the spotlight on Luis Ruiz, the hotel's Lobby Ambassador, whose exceptional customer service deserves recognition.
As a Gulf War veteran, I am not easily impressed. Therefore, when I encounter an individual whose professionalism, interpersonal skills and initiative...More
Response from Nicholas C, Asst. Front Office Manager at DoubleTree by Hilton Orlando Airport HotelResponded 4 October 2017
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Luis that he made an impact during...More
I enjoyed the location 5 minutes from the airport. The shuttle was very prompt and ran every 15 minutes. Love the cookies and free water with empty refrigerator. My room was ok. Like the lemony toiletries. I really enjoyed the giant pool with cabanas. Wish...More