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Comfort Inn Orlando/ Lake Buena Vista

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978 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Orlando/ Lake Buena Vista
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Showing 648: English reviews
Toronto, Canada
Reviewed 21 August 2013

Overall stay was ok. Other than trying to get toner for the printer to allow us to print boarding passing. However since then I am not impressed with the hotel. They double billed me for my stay and have been totally unresponsive to my phones calls, emails and fax regarding this issue. Will not stay here again.

1Thank 2013Travel199
Reviewed 13 August 2013

My husband and I booked our room in advance and when we arrived, we received the last room, as they were completely sold out for the night. The room smelled very musty and we found out why. The floor was completely saturated to the point where our shoes squished as we walked. You could tell no one had stayed there...

1Thank Ssteffen
Inman, SC
Reviewed 10 August 2013

I don't really understand all of the negative reviews of this hotel. Stayed for 3 nights while visiting Disney World, and had a great experience. Yes it is a very busy hotel in a very busy area - so it's not going to be your typical Holiday Inn Express experience. But it's Disney. With all the stress and people you're...

Thank MLB1510
Reviewed 9 August 2013

Where to start...well lets start with my child Waking up to bed bug bites all up and down her legs and arms...roaches all in the breakfast area and in my room..stains on the carpets and walls. The first floor hallway smelled my cat piss and air freshner...you only Get 2 towels in your room. When i checked in i noticed...

1Thank Bamagirl0613
Miami, Florida, United States
Reviewed 22 July 2013

This hotel is old and smells weird. We did not know it was a pet friendly hotel. Upon check in my son's allergies immediately acted up. We requested a refund and it was given to us. We moved to the Holiday inn lake buena vista. This hotel was 25.00 more a night but it was very clean and no odor....

1Thank Carlos H
IHGCare, Guest Relations Manager at Comfort Inn Orlando/ Lake Buena Vista, responded to this review

Dear Carlos H, Thank you for taking the time to post a review of our property. I am glad that after some initial issues with your stay, these were soon sorted. We will always endeavor to ensure that all our guests stays are comfortable. The feedback we receive from our valued guests, like you, enables us to target problem areas...

Clearwater, Florida
Reviewed 22 July 2013

After reading some of the other reviews I was extremely nervous about staying here! My stay was very enjoyable! My room was very comfortable with 2 adults and 2 kids. Loved having the balcony and seeing the fireworks from the Disney parks! The breakfast was very good and fresh! the staff at the hotel were very friendly and helpful! We...

Thank Peaches4780
Dumfries, Scotland
Reviewed 19 July 2013

We stayed here one night only, fitst night of our 14 night trip. I wasn't expecting too much - had previously stayed at the Old Holiday Inn on International Drive (now International Palms) and HATED it. However, I thought this was great, especially for what we paid. All areas very clean, room and bathroom very nice, comfy beds, great location...

Thank MrsControlFreak
American Fork, Utah
Reviewed 13 July 2013

Room was clean and up to date. Staff was VERY helpful. Good breakfast and comfy beds. Room temp was perfect. :) Only negative at all was the soap and that is a corporate choice, so I brought my own. LOL Everything else was fantastic!

Thank raniey13
Reviewed 12 July 2013

This hotel looks nothing like the pictures. It is not your typical holiday Inn. The rooms are not only outdated but are extremely dirty. There are stains everywhere. Not only on carpets but on the walls, sheets and towels. They allow pets which I was unaware of but found out the first night. That night the barking was not that...

4Thank Amandaly
IHGCare, Guest Relations Manager at Comfort Inn Orlando/ Lake Buena Vista, responded to this review

Dear Amandaly, Thank you for taking the time to review us, we take all comments seriously and value the chance to make improvements where possible. I am disppointed to read that your experience was not what you expected. I sincerely apologize for the dissatisfaction you had with our level of cleanliness and regret the inconveninence this has caused you. We...

Albany, New York
Reviewed 9 July 2013

We stayed at this hotel for 6 days and had a great experience. We were going to Disney and had a rental car the ride to Magic Kingdom in traffic was less than 15 minutes. The pool is not huge but has a water-slide and a waterfall. The rooms are large and clean and the staff friendly. Wi Fi is...

1Thank jackroddy
HIE_32836, Sales Manager at Comfort Inn Orlando/ Lake Buena Vista, responded to this review

Thank you for taking the time to write a wonderful review about our hotel. We as a team take pride in our hotel. Our Housekeeping staff gets rave reviews on the cleanliness of our rooms daily. We look forward to seeing you again soon when you travel to Florida.

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#119 of 335 in Orlando
807 reviews
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Inn Orlando/ Lake Buena Vista Orlando, Florida, a 100% non-smoking hotel, this first-class Walt Disney World Good Neighbor Hotel is the closet to the Walt Disney World downtown disney area. Located one mile to Walt Disney World Resort area with free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios. Downtown Disney. area is minutes away offering shopping and restaurants including House of Blues and Pleasure Island featuring nightlife and entertainment. Sea World, Universal Studios and City Walk are within 10 miles of the hotel. This Orlando hotel is in the heart of Central Florida attractions and shopping areas. Premium Outlet Shopping Center and Mall of Millennia are close by along with other outlet shopping areas. This hotel is ideal for children, adults and corporate guests. Start your day with our complimentary breakfast. The entire family will enjoy the outdoor pool. Inspired from nature, a waterfall cascades over giant rock formations into a sparkling pool. Bursting through the waterfall is a 50 foot water slide!We offer free high-speed Internet and free local calls.Orlando Orange County Convention Center is 6 miles. Designated Florida Green Lodging Hotel. ... more   less 

Additional Information about Comfort Inn Orlando/ Lake Buena Vista

Address: 8686 Palm Pkwy, Orlando, FL 32836-6433
Region: United States > Florida > Central Florida > Orlando
Price Range: €78 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Orlando/ Lake Buena Vista 2.5*
Number of rooms: 200
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Also Known As:
Holiday Inn Express Lake Buena Vista Hotel Orlando
Holiday Inn Express Orlando
Orlando Holiday Inn Express
Holiday Inn Orlando
Comfort Inn Orlando/ Lake Buena Vista Florida
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Orlando/ Lake Buena Vista staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try and request ground floor room, so you don't get the hassle of the elevator”
 of 5 bubbles rlutanco, 27 Mar 2017 | Read review
“Avoid the second floor next to elevator no balcony no view just the view of a roof.”
 of 5 bubbles josephinem808, 16 Mar 2017 | Read review
“Go to another hotel”
 of 5 bubbles JosephBianch, 4 Mar 2017 | Read review
“Stay away from backside pool end due to dumpster noise from hotel and adjoining properties.”
 of 5 bubbles tanchaser, 6 Feb 2017 | Read review
“Nothing we had 3 rooms and all where great”
 of 5 bubbles 422williamw, 23 Jan 2017 | Read review
5 of 5