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BEST WESTERN PLUS Universal Inn

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#107 of 336 Hotels in Orlando
Certificate of Excellence
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1,048 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW

The hotel provided a good location near the Universal Studios parks & they provided a free shuttle to take you there. Although the shuttle itself was a bit dodgy (shabby & hard to get in & out of). The hotel provided good accommodation - plenty of room & comfortable beds. An OK continental breakfast is provided - but I didn't... More 

Helpful?
Thank Karen S
Stuart, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

This place was just what we needed for our overnight stay in Orlando to see the Blue Man Group. Comfortable beds, clean room, convenient location, and breakfast and coffee in the a.m. Our room had a stale odor when we first got in but once we kicked on the air it cycled and got better. Even after we left and... More 

Helpful?
2 Thank Erica T
Edmonton, Canada
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

If you are a big family with kids to entertain, you will probably want one of the resorts but if you're just there for a few days at Universal studios - this is the place to stay. Nice staff, good free breakfast (limited but substantial...it's not a resort), good places to eat in the area and a very informative concierge.... More 

Helpful?
1 Thank cijay
Kelowna, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

You don't have to leave the complex, some very good selections of restaurants in the complex adjacent to the property. Rooms were clean and quiet. Great value, good location. Would definitely stay again with the family.

Review collected in partnership with Best Western

Helpful?
1 Thank Wayne D
Santiago, Chile
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

This is a great hotel! The location is very very good! So close to universal park and the international premium outlet! Have a supermarket, burger king, and other restaurants next to the hotel too.... the breakfast was very good every day and in the reception Andi is so so great and helpfull!! She give us a very great welcome and... More 

Helpful?
Thank Stefi D
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

The staff was very friendly, the room was very clean and so was the entire building. Plenty of clean towels and face cloths. Bed was very comfortable and clean. Check in was quick and easy and so was check out. Also included was an awesome free hot and cold breakfast buffet. Great stay and close to Universal Studios. Would stay... More 

Helpful?
Thank ArleneSiff
Salt Lake City, United States
1 review
Reviewed 26 October 2016

Very convenient stay, walking distance to Universal. Enjoyed a hot breakfast. Helpful, professional staff; willing to accommodate special requests. I would do it again and recommend to friends and family.

Review collected in partnership with Best Western

Helpful?
Thank Catherine M
Reno, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

We were stranded in Orlando for 3 days due to a cruise ship delay because of Hurricane Matthew. I booked a room at this hotel on my phone via the ship's internet so basically it was an unknown - little time to check amenities or reviews. I couldn't have been more satisfied. Close to Universal. Very spacious rooms, excellent service,... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Pamela P
NY
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 October 2016

Horrible service and room not as clean as it should be, kind of smelt moldy, as well as very uncomfortable beds. Breakfast is okay but nothing special. Pool did not look to good so we did not bother using it. Workers are incompetent and rude. I have stayed at much better Best Western than this one, just disgusted! We got... More 

Helpful?
4 Thank Mall04
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 October 2016 via mobile

We stayed here for 4 days and the hotel was the best place to rest during the night and have fun at the parks during the day. The beds were very comfortable. We plan on staying here in the future when we visit

Helpful?
1 Thank Jami L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Universal Inn

Address: 5618 Vineland Rd, Orlando, FL 32819-7827
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: €74 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Universal Inn 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Cancelon, Odigeo and Travelocity so you can book your BEST WESTERN PLUS Universal Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Orlando
Orlando Best Western
BEST WESTERN PLUS Universal Inn Orlando, Florida
Hotel Style:
#8 Best Value Hotel in Orlando
#91 Romantic Hotel in Orlando
#102 Family Hotel in Orlando
#103 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Universal Inn staff and other travellers.
49 questions
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Questions? Get answers from BEST WESTERN PLUS Universal Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms are better!”
 of 5 bubbles shaleenk2014, 10 Aug 2016 | Read review
“Choose a different hotel if at all possible!”
 of 5 bubbles blessedmomof42015, 3 Aug 2016 | Read review
“Additional elevators located near entrance to pool.”
 of 5 bubbles 538monicav, 19 Jun 2016 | Read review
“Don't take a room by the elevator.”
 of 5 bubbles neelutulsa, 30 Mar 2016 | Read review
“don't get a room near the lobby, too noisy”
 of 5 bubbles ErnieScar, 25 Mar 2016 | Read review
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