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Coco Key Hotel and Water Park Resort

TripAdvisorUS$103*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$128*
US$103*
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US$128*
US$126*
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Coco Key Hotel and Water Park Resort
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2,608 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,418: English reviews
Homestead, Florida
Reviewed 28 March 2016

This was my fourth spring break at coco key. By far this has been the best year. My room as ready upon my arrival. I stayed in a family room it was very nice and clean. The staff was knowledgeable and very prompt with service. Coco key is located in the center of INTERNATIONAL DRIVE. Everything is within walking distance...

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Helpful?
2Thank Sanii007
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Sanii007, Thank you very much for taking the time to provide us feedback regarding your recent stay. We really appreciate it and it allows us to continually meet and exceed our guests expectations. I am so thrilled you had a lot of fun at Coco Key Orlando. I hope you were able to create some lasting memories with us....

New York
Reviewed 28 March 2016

I have to say, Coco Key was much better then our last stay back in 2012. It was very clean, the front desk was very friendly and helpful. We stayed for 5 days, the waterpark was well supervised by lifeguards. The breakfast was very good, prices very reasonable especially at the on site store. The only issue we had was...

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Helpful?
1Thank bebtaz
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello bebtaz, Thank you very much for taking the time to provide us feedback regarding your recent stay. We really appreciate it and it allows us to continually meet and exceed our guests expectations. I am so thrilled you had a great relaxing time with your family. I am sorry to hear about the issue you had taking out food...

Orlando, Florida
Reviewed 28 March 2016

Double Queen room was fine. Check in took 17 minutes, check out 30 minutes and that was considered fast by most of the other guest. They never had an extra roll away bed. The charges were higher than promised. I was expecting $436 for 2 nights, my bill was $568. No itemized bill was given. They required a $50 incidental...

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Helpful?
Thank cindalini2016
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello cindalini2016, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Reviewed 27 March 2016 via mobile

A parent's nightmare. Fun for kids but not so much for grown ups. Dirty. The arcade area was never cleaned and trash cans and floors were a mess. The rooms were ok. The bar was disgusting, smelly and poor quality drinks. I would not eat at the restaurant. We bought Aquatica tickets to leave there for the day. Would not...

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Helpful?
4Thank Alison W
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Alison W, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Reviewed 25 March 2016 via mobile

Rooms were fine. Staff was nice but a bit clueless. Good location to get to amusement parks. Free parking and shuttle to parks. Book direct and not thru Universal; saved half the cost. Access to stores. Towels were rough. Did not use water park due to extremely limited hours.

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Helpful?
1Thank M S
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello M S, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Miami, Florida
Reviewed 25 March 2016 via mobile

The hotel is a little outdated but is walking distance to a lot of restaurants. The water park was fun with the exception that they also sell tickets to the public and allow all kinds of people to have access to the hotel which I found to be very annoying and a little out of control. As a paying hotel...

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Helpful?
4Thank Ada P
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Ada P, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Newark, New Jersey
Reviewed 24 March 2016 via mobile

I spend 4 day. At this hotel....I totally recommended. Staff was awesome. Location is great...near other restaurants just incase u dont want to eat inside the hotel. kids had so much fun. I definitely will b back n will stay at this hotel...great for fam with kids

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2Thank Silka D
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Silka D, Thank you for taking the time to provide us with your feedback. I hope you and your family were able to make long lasting memories with us. I am thrilled that you and your kids enjoyed your little gateway at Coco Key Orlando. Our goal is to make everyone happy. I look forward to welcoming you and...

Asheville, North Carolina
Reviewed 24 March 2016

Check in went smoothly and we were given a room facing the main pool close to the lobby on 2nd floor. (No elevators) The room had a table, 2 chairs, plenty of storage and comfortable bedding. Our room had doors adjoining rooms both to the side and to the rear via the bathroom. On our last night and morning there...

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Helpful?
2Thank DharmaMtn
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello DharmaMtn Thank you for taking the time to write a review about your stay at CoCo Key Orlando. I am really happy that you and your family had a great and fun spring break with us. Our staff is doing his best to make everyone happy. I am thrilled that we met your and your family expectations. We hope...

Reviewed 23 March 2016 via mobile

I stayed here for a week and it was overall pretty good, staff is friendly , it's a great location in the middle of everything. A lot of cool things within walking distance. Waterpark/pool is nice I'd definitely come back.

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Helpful?
2Thank Adan V
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Adan V, Thank you for taking the time to provide us with your feedback. I am thrilled that you had a good stay CoCo Key Orlando for your vacation. Our hotel is, indeed, centrally located. I am extremely pleased that you and your family had fun at the water park and the pool. We are looking forward to welcoming...

Sayville
Reviewed 23 March 2016 via mobile

We got a room in front of the pool. The rooms were extra large. Comfortable bed! Separate bath. The waterwark was smaller than excepted but my 10 yr old son had a good time. The pool was warm and the hottub was warm, not hot.

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Helpful?
1Thank Stacy E
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Stacy E, Thank you very much for taking the time to provide us feedback regarding your recent stay. We really appreciate it and it allows us to continually meet and exceed our guests expectations. I am so thrilled you had a lot of fun at Coco Key Orlando with your family. I hope you were able to create some...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: €86 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
191 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room in the tower block part of the hotel, was nice and quiet in there”
M9G_sco, 19 Apr 2017 | Read review
“Not recommended for stay”
verah319, 19 Apr 2017 | Read review
“Go to a different hotel!”
evelynbwatson, 17 Apr 2017 | Read review
“Don't stay here”
apowell1215, 16 Apr 2017 | Read review
“Don't give them your credit card details.”
579samanthas, 13 Apr 2017 | Read review
5 of 5
TripAdvisor
US$103* /night
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Booking.comUS$128
Expedia.comUS$126
TravelocityUS$126
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*Disclaimer
Prices are for 1 room, 2 adults
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