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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,561 Reviews from our TripAdvisor Community

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Showing 2,373: English reviews
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Houston, Texas
Reviewed yesterday NEW

I don't believe the hotel itself is worth the price. The service at this hotel was awful. They advertised daily specials that they had and they didn't have it. For example, St. Patrick's Day they stated what they offered at their bars and they didn't have anything to make it with. The bartender at the outside bar had no idea...

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Helpful?
Thank GAO2004
San Francisco, California
Reviewed 2 days ago NEWvia mobile

So I came with some friends for the day. The space is great for families and a nice day in the heated pool and sun. My reason for writing was based on my service with Emilyanne though. She made us all feel so comfortable and was full of information and tips of things to do. We will deff be back...

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Thank Kayla13Smith
Reviewed 2 days ago NEWvia mobile

We had a lot of problems with the rooms and nobody seemed to care, except for this nice girl at Food & Beverage, Emylianne, she took care of us and that wasn't even her area, i suppose. But she made the staff fix and i'm really thankful! She solved my problem and also serve some good drinks for me and...

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Helpful?
Thank Norieh C
Reviewed 2 days ago NEW

First off let me start by saying in less than a 2 month period of time we have been there twice. Once for 6 days and we were only suppose to stay for one night and then just last week we were there for 4 days. Now let me explain why. It is not because we have kids and it's...

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1Thank 0413amy
Massachusetts
Reviewed 6 days ago NEWvia mobile

So, there was a lot that went wrong with this place.... from check in , room not being cleaned to the water park being closed! However, David, the MOD that day was super helpful and tried very hard to help in every way he could. I will say Corporate should help their managers be better equipped to take care of...

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Helpful?
1Thank debbiecabralmass
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello debbiecabralmass, Thank you for taking the time to write us a review. I am disappointed at the overall impression you left with. Here at CoCo Key we strive to create a unique experience so that you and your family can make lasting memories. I have filled out comment forms for Emily Anne, David, and Joe to be recognized for...

Ocala, Florida
Reviewed 1 week ago NEW

My daughter and I are return visitors.. We come to this hotel all the time.. Even though we are only 1.5 hours away and can play in the water park we choose to stay at the hotel. Ms. Gloria at the front desk made our stay Amazing.. Thank you Again..

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1Thank Elvia566
Port Saint Lucie, Florida
Reviewed 1 week ago NEW

You're trying to decide so here is your Pro's/Con's: Background: Florida family of 3 with 8-yr old girl as the main attraction. This is a 2 day / 1 night stay as a get-away for Spring Break. Thought here was small water park activity with combo of LEGOLAND or FUNSPOT or WONDER WORKS. PROs: Affordable with many online searches. This...

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2Thank PeanutGallery1182
Gardiner, NY
Reviewed 1 week ago

dated, smells like mold and mildew, dark. Much better places to stay in the area. A little dated also. If you want a water park, online passes for SeaWorld's Aquatopia, cheaper than Disney's water parks and amazing.

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1Thank Melissa C
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Melissa C, Thank you for taking the time to write us a review. I would like to apologize for the challenges you experienced with your room and the Wi-Fi. Our staff is available to assist guests at all times. Please know that I have also passed on your comments regarding the room cleanliness so that our housekeeping manager can...

Reviewed 1 week ago via mobile

I wished I had read the reviews before booking this hotel. I am staying at Coco Key as I am writing this and if you are considering booking this place DON'T! The rooms are dark, dirty and smells awful like mold and humid at the same time. I've been here with my family for 4 days now, trying to cope...

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Helpful?
3Thank Muny2
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Muny2, Thank you for taking the time to write us a review. We appreciate you choosing our Resort and giving us an opportunity to host you and your family. I would like to apologize for any challenges you faced during your stay with us. What you are describing falls far below our Guest Service Values and we will be...

150 Great Wolf Drive
Reviewed 1 week ago via mobile

The perfect place to br with the family and friends. I will definitely recommend this place to everyone that wants to enjoy a special weekend with their children of friends and receive the best attention from its employees.

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Helpful?
Thank Rocio M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: €88 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
188 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well it is technical a children oriented hotel. But if you don't want the noise either stay in Bldg. 6.”
 of 5 bubbles 0413amy, 21 Mar 2017 | Read review
“Every room is great. If you get poolside rooms you can hear the music in the day, but it's nice to listen to. They have free wifi..”
 of 5 bubbles Elvia566, 16 Mar 2017 | Read review
“Ask for Tower rooms (not near the pool)”
 of 5 bubbles PeanutGallery1182, 16 Mar 2017 | Read review
“Noisy AC in the two rooms we had. We cut the power as the temperature was low at night.”
 of 5 bubbles 567jesperh, 13 Mar 2017 | Read review
“I cant all the rooms are the same”
 of 5 bubbles helenr601, 13 Mar 2017 | Read review
5 of 5