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Hyatt Place Orlando Universal

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#80 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
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Hyatt Place Orlando Universal
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1,038 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Orlando, United States
Reviewed 4 January 2016

Our room and hotel was one of the cleanest we have ever stayed in. Usually bring our own sheets but did not feel the need to use them here. Wonderful staff, helpful and very courteous even the maintenance man we would run into in the early mornings was nice and offered to hold door or carry things for us.

Review collected in partnership with Hyatt Hotels
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1Thank Diane D
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you Diane for taking time to share. We are pleased to know you enjoyed the cleanliness of our hotel and our wonderful staff!!

Cape Coral, Florida
Reviewed 4 January 2016 via mobile

Not staying at a Hyatt for quite some time took family to Universal for New Years Eve and decided to stay here. All one can say is "Wow"!! The rooms are roomy and comfortable. The location to the park and shopping is excellent. But what made this trip one of the best were its people. Danny & Jenny were superb...

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Thank Don V
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hi Don, Thank you for bringing the New Year in with us!!! Danny, Jenny, Jordan and the rest of the team are looking forward to seeing you again in 2016!!

St. Joseph, Mn
Reviewed 4 January 2016

This property is in a very good location. The staff are very helpful but the quality of the breakfast is poor at beat. If you select this property do not plan on getting much at breakfast. There are a good number of good eating option in the area that you will like. Shopping in this area is also quite good.

Review collected in partnership with Hyatt Hotels
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Thank Dick B
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you Dick for sharing your experience. This will help us to grow.

Chicago, Illinois
Reviewed 3 January 2016

I stayed at the property for three nights. Its a well maintained property, but the customer service is poor. I had booked a room with a King size bed. Being a Diamond Member on the Hyatt loyalty program, I should typically have a "guaranteed" King room . However, when we checked in late ( at about 11:30 PM) , we...

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Thank NewYatri2014
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review

I am very troubled to hear of the opportunities that occured during your stay. I invite you to please contact our AGM so that we may discuss this stay with you. 407-351-0627. Thank you.

Reviewed 3 January 2016

The hotel was clean, well-kept, comfortable. The room was in great condition. We went for a guys golf trip and comfortably slept 3 guys in one room - two double beds and pullout sofa bed. The staff was friendly and helpful. The rate was reasonable

Review collected in partnership with Hyatt Hotels
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Thank John M
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you John for the great review. We are pleased to know that you were comfortable in our rooms and had a great time golfing with your friends. We hope to see you again!!

Vancouver
Reviewed 1 January 2016

The room is basic and large but the decor is dated. The elevator is slow. You do get free breakfast and the selections weren't bad - continental with a few warm selections like oatmeal, scrambled eggs, etc. It's close to Universal (across the main road but at least a mile away) and transportation to and from is free - be...

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Thank 2GoFast
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you for taking time to write a review. Your feedback will help us to grow.

Boucherville, Canada
Reviewed 30 December 2015

I stayed for 5 nights ans it was very good. The room is nice and clean. The staff is very friendly and helpful. This hotel is about 10 minutes walk from restaurant, grocery ... Very good place to stay.

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Thank Johanne L
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

HI Johanne!! Thank you for rating us as a very good place to stay. That means so much to us.

Watertown, Massachusetts
Reviewed 30 December 2015

Nice room and friendly service. The room had plenty of space for the two of us and a comfortable bed. About a 15 minute walk to Universal, which was close enough for my wife and I. I believe the breakfast buffet was complimentary.

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Thank Nick A
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you Nick for taking time to write a review. We always enjoy hearing that our guest enjoyed their stay. (The Hot Skillet breakfast is complimentary.)

Tiverton, United States
Reviewed 30 December 2015

I have never left a bad review for a Hyatt, so this is a first. Room had a moldy crusty A/C unit that omitted a musky smell that literally made me sick. The toilet also ran during the night. Check expiration dates in the lobby food shop. The positives were that the beds were comfortable and the staff was friendly.

Review collected in partnership with Hyatt Hotels
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Thank Scott T
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hi Scott, I am troubled by the opportunities that you encountered while with us. I will be meeting with the Engineers today. We are happy to know that you were able to enjoy our Grand Hyatt bed and friendly staff.

Reviewed 30 December 2015

Great location if you plan to visit Universal Studio in Orlando. Very friendly staff, room with space, and we really loved the stay. The hotel provides complimentary breakfast, which is a big plus. It also sells park tickets in the hotel as well. I was told there is a shuttle to take the guests to Universal, but I did not...

Review collected in partnership with Hyatt Hotels
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Thank Xin A
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hi Xin!! We are pleased to know that our friendly staff, spacious rooms and complimentary Hot Skillet breakfast made for a lovely stay!!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Orlando Universal

Address: 5895 Caravan Court, Orlando, FL 32819-7901
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: €112 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Orlando Universal 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Universal Studios Hotel Orlando
Hyatt Place Orlando Universal Florida
Hyatt Universal Studios
Hyatt Orlando
Hotel Style:
#31 Romantic Hotel in Orlando
#31 Business Hotel in Orlando
#37 Green Hotel in Orlando
#58 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Orlando Universal staff and other travellers.
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Questions? Get answers from Hyatt Place Orlando Universal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from construction and the highway”
 of 5 bubbles 158kyleb, 19 Mar 2017 | Read review
“Lots of construction at the hotel as of March 2017. The noise isn't horrible but ask for a room on the opposite side of the hotel.”
 of 5 bubbles d0uble_J, 15 Mar 2017 | Read review
“Top floor was very quiet.”
 of 5 bubbles robertroy32174, 13 Feb 2017 | Read review
“look out for water damage”
 of 5 bubbles phil-and-suz, 4 Feb 2017 | Read review
“get a room on the back to minimize construction noise”
 of 5 bubbles amifun, 23 Jan 2017 | Read review
5 of 5