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Hyatt Place Orlando Universal

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#80 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
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Hyatt Place Orlando Universal
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1,036 Reviews from our TripAdvisor Community

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Orlando, Florida
Reviewed yesterday NEW

As I am from the Globalist of Hyatt membership program, 526790677W. could stay in any hotel for free. But I am tired to be just a number for be big grand and Hyatt regency, I became in love for Hyatt Place Universal Orlando. The General Manager Mrs. K is so professional, and care so much about the guests that make...

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Helpful?
Thank levidutra341
Fort Lauderdale, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 5 October 2016

My whole experience of my stay from 0 to 10 is a 10. The staff was one of the friendliest staff I've ever experienced. The reception desk clerk called me within 10 minutes of entering my room wanting to know if everything was to my satisfaction. Now that's what i call excellent customer service and making you feel special. Hotel...

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1Thank Paulo d
About Hotel's Favourite Review
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Paulo d: Thank you so much for your feedback and wonderful compliments. I am so happy that you had a great experience and enjoyed your stay with us. I also happy that you had the pleasure of experiencing the friendly hospitality of the staff and you enjoyed all of the amenities we offer. I will share this compliment with...

Orlando, United States
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank 522ashtonc
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Reviewed 3 days ago NEW

We stayed at the Hyatt Place Orlando Universal 3/17/17 to 3/19/17 for a two day trip to Universal Orlando. If we ever visit Universal Orlando again I would gladly book here again! Pros: - Location! The hotel is about a 30-35 minute walk from the door to the gates of Universal Orlando or Islands of Adventure. There is some construction...

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Helpful?
Thank Kyle B
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Kyle B: Thank you so much for your feedback and your feedback is very important to us. I am very happy to hear that your had a great experience and enjoyed your stay with us. I will share these compliments with the entire team and I hope we have the opportunity to host you again the next time you...

Reviewed 5 days ago NEW

Check in went very smoothly, and our room was ready when we arrived. With 2 double beds and a pull-out sofa, there was plenty of sleeping and sitting room for our family of 5. The elevators were extremely slow, and one of them smelled like vomit. It was overwhelming on the first day, but got better throughout our stay. We...

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Helpful?
Thank Stephanie P
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Stephanie P: Thank you so much for your feedback and I do apologize for the inconvenience you experienced. Your feedback is very important to us and assisting us in improving in all areas of the hotel. Your comments and issues will be addressed. Wishing you a wonderful weekend.

Colonia
Reviewed 6 days ago NEWvia mobile

Showed up to a construction zone. Tried to check in, they said they were full, went to the bathroom and as I came out they were checking someone in. No big deal I want to check out the outlets anyway... I came back they had a room. I go to room, tv isn't working, I call front desk, they said...

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Helpful?
Thank Jillannefromnj
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Jillannefromnj: Thank you so much for your feedback and your feedback is very important to us. I do apologize for the inconvenience you experience and I am happy to hear that Michelle was able to resolve the issue. In addition you comments and issues will be addressed. Hope that we have the opportunity to host you again in the...

Johnstown, Pennsylvania
Reviewed 6 days ago NEW

Four night family vacation to Universal Orlando. The hotel is a "partner" hotel so free shuttle service is available. Clean rooms, free hot breakfast, very friendly staff, heated pool. Construction next door but didn't hear much inside the room.

Review collected in partnership with Hyatt Hotels
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Thank Kim N
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Kim N: Thank you so much for your feedback and I am so happy to hear that you had a good experience. We look forward to hosting you again very soon. Have a wonderful weekend.

New Jersey
Reviewed 1 week ago

We were very happy with our stay at the Hyatt Place Universal. The rooms were comfortable and clean and the free breakfast was a nice perk to help us get away with one less meal at the parks. Staff was all very friendly and helpful. There is a pool (though given that this isn't a 'resort-type' hotel you probably won't...

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Helpful?
Thank d0uble_J
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello d0uble_J: Thank you for your feedback and I am so happy to hear that you had a happy experience during your stay with us. I will share these compliments with the entire team and we look forward to hosting you again the next time you are in Orlando. Have a wonderful weekend!

CT
Reviewed 1 week ago

Booked thru goseek,com and got a great rate. Room was very spacious and nicely decorated. Nice lobby area and tiny bar. Breakfast buffet was normal buffet type food but coffee was very good and a good fruit and pastry assortment. Staff was mixed - some very helpful & knowledgeable about local attractions while some were not. Nice that you can...

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Thank dlm41
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello dlm41: Thank you so much for your feedback and your feedback is very important to us. I am happy to hear that you had a good experience and looking forward to hosting you again in the very near future.

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank denisepP8315ZG
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Orlando Universal

Address: 5895 Caravan Court, Orlando, FL 32819-7901
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: €113 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Orlando Universal 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hyatt Hotels Corporation, Hotels.com and Travelocity so you can book your Hyatt Place Orlando Universal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Universal Studios Hotel Orlando
Hyatt Place Orlando Universal Florida
Hyatt Universal Studios
Hyatt Orlando
Hotel Style:
#31 Business Hotel in Orlando
#31 Romantic Hotel in Orlando
#37 Green Hotel in Orlando
#58 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Orlando Universal staff and other travellers.
65 questions
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Questions? Get answers from Hyatt Place Orlando Universal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from construction and the highway”
 of 5 bubbles 158kyleb, 19 Mar 2017 | Read review
“Lots of construction at the hotel as of March 2017. The noise isn't horrible but ask for a room on the opposite side of the hotel.”
 of 5 bubbles d0uble_J, 15 Mar 2017 | Read review
“Top floor was very quiet.”
 of 5 bubbles robertroy32174, 13 Feb 2017 | Read review
“look out for water damage”
 of 5 bubbles phil-and-suz, 4 Feb 2017 | Read review
“get a room on the back to minimize construction noise”
 of 5 bubbles amifun, 23 Jan 2017 | Read review
5 of 5