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Universal's Cabana Bay Beach Resort

15,365 reviews
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Traveller (6276)
Room & Suite (1345)
Pool & Beach (760)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“bowling alley”(1,524 reviews)
“lazy river”(2,928 reviews)
“bayliner diner”(688 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
Offers from Universal's Cabana Bay Beach Resort
Hotel packages
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,365)Write a Review
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7,647
3,498
1,319
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7,647
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412
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1 - 5 of 13,413 reviews
Reviewed yesterday

Average accommodations and no staff member went above and beyond. Few made eye contact or smiled. I still have not received a statement of charges. With the exception of overflowing towel bins by the pool, the facility is very clean.

Review collected in partnership with Loews Hotels and Resorts
Thank jennrj73
Hotel's Favourite
Reviewed 15 May 2017

Great location, but customer service was off the chart. Awesome!! Better than some Disney resorts. Lazy river was great and has fun for all family. Clean and cozy. Quick transportation to Citywalk. Great selection of food.More

82  Thank E-man1979
Response from Universal's C, Manager at Universal's Cabana Bay Beach ResortResponded 16 May 2017

Thank you for your kind review and for choosing Cabana Bay. We're thrilled to hear your overall experience at our resort exceeded your expectations, especially the service provided by our team members. We can't wait to welcome you back for more fun and relaxation! Have...More

Reviewed yesterday

Had four night stay arrived a day early - stayed five days. Wanted to check in a day early at 7 p.m. but requested not to have change rooms for additional four nights. (Requested quiet room not near eleveators) Desk said no problem - just...More

Thank CRMCleveland_NY
Reviewed yesterday

We traveled off season Feb. 4-10. We had a room in Bayside Towers with a volcano view, very cool. I specifically asked for this tower and the volcano view. Jennie checked us in and she was fantastic. The room is at the far end from...More

Thank 816usaf
Reviewed yesterday via mobile

Lovely modern hotel. Great staff, very friendly and helpful. (Espevially tge guy with the hat at tge door) Rooms lovely. Food was really good and reasonably priced. Purchased the cups- again like the mickey cups at disney good value for money if your staying for...More

Thank irishcookie
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1234562683
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Free Internet
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$133 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$133 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6276)
Room & Suite (1345)
Pool & Beach (760)
Dining (349)
Family and Play Areas (141)
Amenities (31)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Andrea L
15 February 2018|
AnswerShow all 5 answers
Response from Cattabrie | Reviewed this property |
JUST did this myself and the answer is YES. We checked in around 7:30am, received our room key, and dropped off our luggage for safekeeping. All you need for early entry to the park is a room key - you simply flash it on a... More
0
Votes
Jane L
11 February 2018|
AnswerShow all 5 answers
Response from Jack79 | Reviewed this property |
The exterior entrance suites are family suites. They open to the pool area with the water slide. The perks to that for us was we had easy access to our car, the parking is right there. It also is very close to the walking... More
1
Vote
Sara Z
10 February 2018|
AnswerShow all 3 answers
Response from Ella B | Reviewed this property |
You can purchase express passes for each visitor for each day of your stay. It is not included in the Cabana Bay or Saphire Falls Packages. You might compare the purchase price of a package at one of the 3 higher end hotels... More
0
Votes
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123456609
Room Tips
"Not near stairs or eleavvors"
Read review
"Bayside Towers are newer and have great view of volcano water park."
Read review
"The elevators were super quick"
Read review
"Courtyard rooms great for young family. Lots of room for 4 people."
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