We always love staying at Cabana Bay! Pools and lazy river is great! Hideaway bar makes the best drinks and bartenders are friendly. Easy walk and shuttle to parks. Disappointing hot tub closed but COVID times. Also fire pits appear to not be working. Hotel room is clean and they send a text for hotel and amenities information and if anything needed, text them and they bring it quick. Online check in is an added plus!
Definitely a place for your family, great staff, clean and fun for all!! Loved the pool area and my youngest son loved the sand area next to the pool. Staff was very informative about attractions and things to do. Very impressed with the promptness of staff. No matter the time I sent a text of items I needed for the room, whether it was towels, pillows, plates and silverware the staff was on it and I truly appreciated that. Will definitely stay there again. Perfect location for access to parks as well!!!!
I will break it down about a Great Visit Location- Awesome location a lot of places around , universal , fun spot , restaurants, mini golf , Citywalk Hotel- Cabana Bay Resort is awesome , customer service is great, rooms are nice , though walls are a little thin from one room to another Amenities- Pools are great, Bowling alley is fun and, Arcade is fun for the whole family, restaurants have everything you need and Starbucks is good Overall if you stay at this resort from parents to Kids you will enjoy it all
Needed to get away and Cabana Bay did not disappoint a very nice resort that has everything you could think of. We even took advantage of the fire pits and made smores one night. Very nice transportation to and from the parks no trouble busses came every 10 mins
Staff of the hotel acted like it was the first time they ever dealt with guests, slow, unhelpful & inefficient. Sold an Express pass, made a mistake & made us fix it. Took more that 1/2 hour to pick up a pre-ordered rental car.
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