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Westgate Leisure Resort

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Westgate Leisure Resort
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297 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Jacksonville, Florida
Reviewed 26 September 2016 via mobile

I stayed here for only one night with my family of 6. We had booked 2 bedroom apartment. I found it very small and bathrooms very congested. No detergent for washing machine is provided for free. There is charge of $1. No free wifi. Charge is 9.99$. i found other resorts which I have stayed earlier much better than this.

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Helpful?
2Thank Samiksha12
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for taking the time to write a review. We aim to provide the best possible service and experience and it is always great to know from our guests on how we are doing. We are disappointed that this visit was less than satisfactory due to the lack of amenities in your room. We are proud to offer Wi-Fi...

Detroit, Michigan
Reviewed 20 September 2016

We had a large spacious bathroom for the handicapped and a smaller bathroom off from the bedroom. The shower head in the large bathroom dripped constantly but was quickly repaired when we called the front desk. There were two separate closets. We used one for him and one for me. It was great! The living and dining areas were nice...

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Helpful?
2Thank Joyce M
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your comments with us. We are pleased to learn that you found satisfaction in our spacious units, attentive resort staff, and the remainder of our pleasant resort staff during your visit. Providing unique and memorable experiences is what we do best. It is our sincere hope that we may have the lovely pleasure of serving you...

St. Petersburg
Reviewed 12 September 2016 via mobile

Friendly staff , very quiet & clean I really enjoyed my stay ,planning my next visit right now can't wait to get back there :) also very comfortable bed they have a nice pool and also jet pool too they were super friendly

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Helpful?
1Thank Angela W
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

It brings us a lot of joy when our owners and guests have a memorable time with us at the Westgate Leisure Resort in Orlando. It is lovely to hear thta our staff went above and beyond to assist you and you also noticed the cleanliness provided. We invite you to come back and visit us again real soon! >M.B

Tampa, Florida
Reviewed 9 September 2016

Excellent Customer Service Team. Front Desk staff-Joel B., Johan, Karen and Courtney was very professional and friendly and accomadating. I appreciated the call from the front desk after entering the villa, to make sure everything was OK. If not let them know, it would be taken care of immediately.

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Helpful?
1Thank cwillowdove
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

We truly appreciate your selection of stay in our Westgate Leisure Resort. We are excited to learn that you felt at home with our welcoming and professional staff, as they always aim to exceed your vacation expectations. We would love to host you again real soon! >M.B

Grasonville, Maryland
Reviewed 24 August 2016

Very pleased. Front desk was very accomadating professional and friendly. Tried to get Us to tour to buy. Made several attempts to get Us to tour property. Went from giving $50to $75 then to $100.. We were not interested. In doing so. You did not warn me of this when I signed up for this vacation.

Review collected in partnership with Veterans Holidays
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1Thank fvlee2
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your opinion in regards to your stay at the Westgate Leisure Resort. We are pleased to hear that you noticed our courteous staff. As a timeshare property, we invite all our guests to participate in our timeshare presentation; for this, we regret to know that you felt pressured by our staff. Allow us a future opportunity...

Orlando, Florida
Reviewed 23 August 2016

On one note, we heard our neighbors above and beside us. We were disappointed in the queen size bed (instead of king). Decor is Good. Not bad, not great. Room was clean. AC was nice and cold :) Our hot water wasn't hot in the beginning, but they reset the boiler. The blinds didn't stop the sun from going through...

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Helpful?
Thank rcman0730
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

We appreciate you sharing your experience at the Westgate Leisure Resort. It is lovely to know that you are part of the Westgate family and enjoyed different aspects of our property. We are a smaller resort in comparison to the Lakes; but we surely provide the comfort, fun and safety that you need to have when vacationing with us. We...

Reviewed 10 August 2016 via mobile

For the price it wasn't bad. The people where nice and the room was so so. Could use some updating. Close to sea world a little drive to Universal. I would go again but I'll probably find a better deal with better accommodation somewhere else.

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Helpful?
Thank Chris B
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your opinion in regards to your stay at the Westgate Leisure Resort. We are happy to hear that you enjoyed you noticed our courteous staff and flexible prices. We offer different kinds of accommodations and you can always make specific requests when booking. Allow us a future opportunity to host you! >M.B

Higuey
Reviewed 5 August 2016

I have traveled extensively and this was the worst place. The room and property DIRTY. Everything in rooms was so old you couldn't clean it. Black mold on the bathroom ceiling. Tile floors not washed properly. Cabinets in kitchen greasy. They allow smoking cigarettes in the swimming pool, yes I said in it not just sitting in chair you can...

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Helpful?
1Thank Annette G
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Your comments and opinion are really important to us. It is unfortunate to hear that your experience was not at the level of standard that you expected. Our staff is always willing to assist you and ensure that your experience is outstanding; for this, we expect you addressed the housekeeping and smoking issues so that they could assist you immediately....

Richmond, Virginia
Reviewed 24 July 2016

My husband and I are owners at the Westgate Leisure and recently stayed there for the first time with our children and had a great time. I contacted the general manager of the resort and discussed my concerns with some of the reviews that I read about resort. She was very nice and ensured me that my room would be...

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Thank me3men
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

It is very exciting to read your review and know that you are part of the Westgate family and have recently visited us with your husband at the Westgate Leisure Resort in Orlando. We strive in providing memorable experiences to all our owners and guests; for this, we are glad we have achieved our goal. We are looking forward to...

Reviewed 28 June 2016 via mobile

So this hotel is converted apartments. Half the property is still functioning as apartments and the other half as a Westgate resort. I was a little taken back when pulling in hoping we were in the wrong place. The place isn't disgusting but you have to drive to the very back to get to the welcome center to check in....

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Thank piscestraveler23
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

How exciting it is to hear that you are part of the Westgate family and chose to visit us again. As you know, we do offer a variety of properties throughout the United States and they surely vary in size, style, decorations and more; for this, it is unfortunate to learn that our Westgate Leisure Resort was not at your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Westgate Leisure Resort located less than 10 minutes from Walt Disney World(R), Universal Orlando(R), a mile from SeaWorld and is close to International Drive, shopping and golf. Westgate Leisure Resort's lodging and accommodations offer spacious two bedroom villas. Each has a fully equipped kitchen, screened-in porch and washer/dryer. Amenities include two heated outdoor pools, whirlpool spas, exercise facility, sand volleyball, an arcade, and a mini-mart. Barbecue grills are located throughout the resort for your convenience. ... more   less 

Additional Information about Westgate Leisure Resort

Address: 6950 Villa de Costa Dr, Orlando, FL 32821-7333
Region: United States > Florida > Central Florida > Orlando
Price Range: €119 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Leisure Resort 3*
Number of rooms: 120
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Also Known As:
Westgate Leisure Resorts Orlando Hotel Orlando
Westgate Leisure Hotel Orlando
Westgate Leisure Resort Orlando, Florida
Hotel Style:
#50 Top resorts Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Leisure Resort staff and other travellers.
20 questions
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Questions? Get answers from Westgate Leisure Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building P, or Q at the back by the pool. On the higher floor. Quiet and easy access to the pool.”
 of 5 bubbles 13PatrickR, 21 Nov 2016 | Read review
“room on lower level near pool”
 of 5 bubbles Sunny2342014, 29 Oct 2016 | Read review
“There are 3 floors”
 of 5 bubbles 53jillj, 11 Oct 2016 | Read review
“Select a unit close to the registration building so you don't have far to go to get to the mini convenience store and computer room.”
 of 5 bubbles dr_jjj, 20 Sep 2016 | Read review
“accessibility,kitchenett,balcony,view”
 of 5 bubbles cwillowdove, 9 Sep 2016 | Read review
5 of 5