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Westgate Lakes Resort & Spa

5,810 reviews
#203 of 340 Hotels in Orlando
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Traveller (2069)
Room & Suite (974)
Pool & Beach (184)
Overview
  • Excellent36%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible14%
Travellers talk about
“smokehouse grill”(127 reviews)
“paddle boats”(116 reviews)
“mini golf”(126 reviews)
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,810)Write a Review
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Traveller rating
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Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryerrecommend this resortgreat resortsea worlduniversal studiosspring breakinternational drivefamily vacationorlando areadisney world
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1,671 - 1,675 of 4,310 reviews
Reviewed 8 February 2015

Stayed one week in a one bedroom deluxe room. Had a great time. Room very clean. Stay very friendly and helpful. Definitely would come back. The resort can not do enough for you. Close to everything. Restaurant was very good and wait staff excellent.More

3  Thank PETER M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 9 February 2015

Thank you for taking the time to review the Westgate Lakes Resort and Spa. It’s gratifying to know your one bedroom deluxe villa was more than you expected. Our staff strives in providing excellent customer services as they know this is our top priority. We...More

Reviewed 7 February 2015

If you are thinking of staying at Westgate Lakes Spa and Resorts....think again. There are no vacancies here because all of the rooms are filled with ants. We initially checked into a room in Building 1500, and the room reeked of smoke and was decorated...More

7  Thank Gray D
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 19 February 2015

Thank you so much for your feedback. We regret that we were not able to provide you with the quality service you deserve during your recent stay. You may have noticed the construction and renovation going on throughout our property. We are currently under going...More

Reviewed 7 February 2015

This "resort" was overrated. The room was mediocre. The service was mediocre. The restaurant was mediocre. The cleaning was mediocre. There wasn't even enough hot water! I would have paid less to stay at the nearby Comfort Inn, have a bigger room , same service...More

3  Thank NoirTravel
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 9 February 2015

Thank you for your feedback. We're sorry to read that your overall stay was not satisfactory, we are always looking to improve and your feedback is of great help. The information you provided to us falls below our standards of service and we will be...More

Reviewed 6 February 2015

Came here years ago it was very nice. The space was nice at a nice little kitchen area and love the screen patio. The bed was very nice too. We would come again. Its rather close to Disney parks, too.

Thank jonsay24
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 9 February 2015

Thank you for taking the time to review Westgate Lakes Resort and Spa. We are so glad your room accommodations were nice ant that you loved the screened in patio. It would be our honor to host you as our guest again soon. Allie

Reviewed 6 February 2015

We stayed here because it was one of the few hotels to choose from when we booked our Universal Studios package. I will not be staying here again if I can help it. The first morning I woke up in the hotel, I started developing...More

4  Thank kml191
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 9 February 2015

Thank you so much for letting us know about your experience. We are so sorry that you experienced these issues with cleanliness of your room. Our housekeeping team is there to ensure that each room is spotless and ready for our guest’s arrival and the...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$100 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2069)
Room & Suite (974)
Pool & Beach (184)
Dining (81)
Amenities (146)
Family and Play Areas (27)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Duferia W
10 February 2018|
AnswerShow all 4 answers
Response from WestgateGuestRels | Property representative |
Good afternoon, unfortunately we do not offer transportation to and from the airport.
0
Votes
Duferia W
10 February 2018|
Answer
Response from WestgateGuestRels | Property representative |
Good afternoon, unfortunately we do not offer transportation to and from the airport.
0
Votes
Sam V
7 February 2018|
AnswerShow all 7 answers
Response from WestgateGuestRels | Property representative |
Hi, Sam -- rest assured we have a pest control company that comes frequently for preventative treatment!
0
Votes
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123456108
Room Tips
"Just ask about what floor you'll be on. Our only drawback was we were on the first floor right near all..."
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"2nd and 3rd floor rooms best"
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"We had a two bedroom suite."
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"Ask for a room near reception unless you like walking or happy to catch a shuttle."
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