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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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5,299 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

I stayed here as part of corporate group reservation for a conference. This place has its pros and cons (below). Might work out OK for a family vacation, specially if mixed with full days at the park. I would not recommend it for business travelers. Cons: - Some of the rooms share air conditioning units with other units. I had...

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Helpful?
Thank MrMigster
Reviewed 2 days ago NEWvia mobile

I was just recently in Orlando and stayed at this lovely resort. I was pleasantly surprised at how beautiful the site was after seeing many bad reviews on the resort. Upon my arrival I was greeted with smiles by the staff who rushed to help me with my things and get me to where I needed to go in order...

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Helpful?
Thank Amanda S
Midland, Canada
Reviewed 3 days ago NEWvia mobile

Beautiful hotel! Unfortunately we spent most of our time at Disney so we did not get to take full advantage of it but it was really nice and clean! Loved that we got a washer/dryer it definitely came in handy!

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Thank tr0uta
Reviewed 4 days ago NEWvia mobile

I saw they are having vacation deals with Universal studio for $139 for 3days 2night plus 2 tickets, I am planing for an Orlando trip for 6days 5 night, so I called their CS to check out how much more to expand my nights over there with this deals. The CS told me it must be at least 30years old...

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Thank Tiffany L
Leamington Spa, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

Given 4/5 because for what it actually does, it does well. But what it isn't, is a hotel. There is no onsite restaurant, pub, or many other facilities - I did spot a gym and there is a cafe in reception and a shop within the complex. I'm from the UK but the actual site is BIG, I'm not sure...

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Thank Reyno84
Harrison Hot Springs, Canada
Reviewed 5 days ago NEW

Our stay was booked as a recommended accommodation in conjunction with an event at the convention centre. After viewing the hotel website, I thought we would enjoy our stay. Unfortunately, the room photos on the website were not representative of what we actually received. Here is a summary of the good and bad. First, the good... - Location - convenient...

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Helpful?
Thank 86Shelbygirl
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Your comments are appreciated and welcomed. We are saddened to see that you may have had some concerns with your visit. Please be advised that we are working very hard to better ourselves for our guests by renovating many of our buildings. We would be happy to offer one of our already updated units, availability permitting. Our staff would also...

Nassau, New Providence Island
Reviewed 5 days ago NEW

I stayed at this location this weekend and the hotel/timeshare was great. This Location has security checkpoints, restaurants, activities, and a private island on the Lake. The amenities includes full kitchen,bathroom with Jacuzzi, microwave, fridge and private balcony. This location is also in prime shopping area and theme parks right in the middle.

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Helpful?
Thank Lashawn B
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Your comments are appreciated and welcomed. We are pleased to learn that you were able to take advantage of all that our resort has to offer, including our security, dining, amenities, and prime location. We hope to have the pleasure of serving you again during your following Orlando visit! Nat

Phoenix, Arizona
Reviewed 5 days ago NEWvia mobile

Stayed here during a conference with corporate travel handling the booking. It's a family oriented vacation time share type place with tons of vacationers. The good and bad: The room is ok-not too cramped w a separate bath and shower. That said, the finishes are very basic, linens etc more in line w an old days inn. The bad (it...

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Helpful?
Thank Steve B
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking the time to share your honest feedback with us. We are disappointed to see that you may have had a less than satisfying stay with us. Our key cards can become demagnetized when they come in contact with credit cards or cell-phones; we never intend to inconvenience you, and our staff is always ready to assist....

Whitehouse Station, NJ
Reviewed 5 days ago NEW

I reserved this hotel to stay at for four days during the HIMSS conference. HIMSS is one of the largest conferences in Orlando, and the hotels are sold out months to a year in advance. The bad experience started right after check-in. They gave me a room that took a golf cart to get too. They are still using gas...

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Helpful?
3Thank davidmoss59
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Your feedback is appreciated. We are saddened to see that you may have experienced some concerns. We apologize for the inconvenience in regards to this, and see that our resort management and groups department have been working with this reservation to offer a refund for your stay. Please do not hesitate to reach out to us, should you have any...

Reviewed 6 days ago NEWvia mobile

This resort is great. We were 2 adults and 2 kids 9 & 15. We were on a budget so having all the amenities available in one place was great. We had many pools to choose from, a mini golf, a cinema, game room, water park, mini market and places that deliver food inside the resort. Staff was extra friendly...

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1Thank Lakchmy
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Your comments are appreciated and welcomed. We are pleased to see that you and your family were able to enjoy of all the amenities that our resort offers. We aim to excel in all aspects of our resort, to provide the best possible vacation experience. It is our hope that we may have the pleasure of serving you again in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: €101 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort & Spa Orlando, Florida
Hotel Style:
#30 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#53 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
263 questions
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Rhode Island
7 days ago

See all questions (263)

Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a recently updated room.”
  • Shared vestibule.
 of 5 bubbles 86Shelbygirl, 20 Feb 2017 | Read review
“Check your room for ROACHES”
 of 5 bubbles Smique411, 17 Feb 2017 | Read review
“Stay elsewhere.”
 of 5 bubbles annettec421, 15 Feb 2017 | Read review
“Upper floor rooms that face the lake will see the Disney fireworks at night”
 of 5 bubbles Jkdusty, 15 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles DMichelle312, 15 Feb 2017 | Read review
5 of 5