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When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza ...MoreHotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewsexecutive levelinternational drivepriority clubjunior suiteuniversal blvdpool areafantastic hotelthe air conditioninggames roomthe hotel is cleanself parkingfree shuttleminute drivegift shoptheme parksea worldconvention center
We were apprehensive with this choice of motel however any concerns were soon abated at the counter when we were created as if we knew them. The bell captain, Douglas, also made us feel welcome.
As a matter of fact everyone from the room cleaner...More
From the minute we arrived to the minute we left with a generous late check out, the entire staff was beyond amazing. We are top loyalty IHG members and we were treated with full respect and appreciation at check out by being given a room...More
Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal BlvdResponded 13 August 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and all the fun our location offers. It's something our staff takes great pride in, so we value your feedback. We will also discuss your concerns...More
This was the last hotel of our 12 day trip to Orlando and unfortunately it was the worst. The service from the front end was poor, except one lady. The rooms were old and dated. And when we checked in we were not greeted as...More
Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal BlvdResponded 5 days ago
Thank you for your comments and please accept my apologies for the less than expected accommodations and service. This is certainly not up to our normal standards and we regularly receive much higher marks. The hotel is undergoing a complete renovation. This includes all of...More
I didn't check to see if I have reviewed this hotel earlier as I have stayed here many times while doing business at the Convention Center nearby. Every time it has been very good. This last stay was not different.
The front desk was very...More
Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal BlvdResponded 1 week ago
Thank you for this fabulous review and, of course, for your continued patronage. It's wonderful to know how much you have enjoyed each visit with us. We'll be sure to share your compliments with our team at the bar. A chocolate martini sounds like a...More
I spend 125+ nights per year in all levels of accommodations. 4 or 5 trips to Orlando annually. I also maintain status with Marriott and Hilton.
Areas that warranted my average rating:
With the exception of the bartenders at the inside bar (who were great);...More
1 Thank bowman716
Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal BlvdResponded 2 weeks ago
My sincerest apologies for not meeting your expectations. This is certainly not up to our normal standards and we regularly receive much higher marks. We will use your feedback to better our service and delivery. The hotel is undergoing a complete renovation. This includes all of...More
Response from 826sunshine2016 | Reviewed this property |
Yes there is a shuttle to Universal but there might be a charge for it. I had to pay for the shuttle to Disney World. There are many restaurants within walking distance. Fish Bones, steakhouse, Denny's, Golden Corral..also... More
Yes there is a shuttle to Universal but there might be a charge for it. I had to pay for the shuttle to Disney World. There are many restaurants within walking distance. Fish Bones, steakhouse, Denny's, Golden Corral..also fast food like McDonalds and Checkers. Many more.I just can't remember their names.