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TownePlace Suites Orlando East/UCF Area

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#231 of 335 Hotels in Orlando
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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TownePlace Suites Orlando East\/UCF Area
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125 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Orlando, Florida
Reviewed 2 weeks ago

The front-desk staff is very friendly and helpful, and efficient. The hotel is older though and shows it. The hotel and rooms have a strong odor of carpet cleaner, way too strong. The maids are lazy and don't properly clean the rooms. One maid i know for a fact is a thief and I caught her going through my stuff....

Thank mobius2017
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

Thank for posting this review for TownePlace Suites Orlando UCF. While I am pleased to hear you found our front desk staff to be friendly and helpful. I seems we did not meet your needs in housekeeping. Please contact the hotel directly to with a manager regarding your experience.

Chicago, Illinois
Reviewed 3 weeks ago

As a Marriott "Platinum Premier " Member my wife and I have been traveling for 6 years and using Marriott hotels exclusively . We stayed 2 nights at this TownePlace Hotel near UCF in Orlando Fl and wanted to stay one more night before leaving back to our NC home . We used our Marriott earned points to stay 2...

Thank Tgreear243
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

Thank you for taking the time to share your experience so I can address your concerns. I have shared your experience with the Platinum desk as I am concerned that they mentioned we had availability when in fact we were sold out due to a regional event, Odyssey of the Minds. While we were not able to accommodate additional point...

Ocean Pines, Maryland
Reviewed 4 weeks ago via mobile

We stayed just one night. The staff at check in were delightful. However, the pool was closed (?). Our room was on the 4th floor and the fire alarm went off (around 7), no elevators, scramble down to the parking lot (twice, again after the fire trucks arrived) - so plenty of excersize. Rooms are nice but from bed only...

Thank JDavid69
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

Though I am glad to hear that you found your check-in experience to be delightful, I am sorry that you experienced an unusual stay with us. Our pool was closed on Tuesday the 28th due to our resurfacing product requiring 24 hours to dry. While we were able to arrange for alternate pool accommodations at our sister property I understand...

Calgary, Canada
Reviewed 4 weeks ago

I stayed here for business and pleasure March 12-19. I was in town for a conference and also a few days of vacation. The room was very comfortable, and very clean. I travel often, and I would say the accommodation was in my top 5 for cleanliness, safety, and customer service. I stayed on the second floor. In particular, I...

Thank BonsVoyagesNow
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

Thank you for sharing your experience and providing a shout-out to myself and team members! I have shared your comment with the team so that they can be made aware of how they positively impacted your stay. We are delighted to hear that you found our service to be excellent and your room to be very clean and comfortable! Thank...

Reviewed 24 March 2017 via mobile

I'm writing this from my hospital bed. My son and I were supposed to stay here to attend a student orientation at UCF. We were flying in from separate cities and he would be arriving first. I called and asked that he be allowed to check in and I clearly explained the purpose of our visit. The guy I spoke...

Thank Travis B
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

While we are able to add alternative names for check in with proper authorization from the original reservation holder, unfortunately we do stand by our policy that someone in the group must be 21 or older to check in. I am sorry to hear that our 21+policy significantly hindered your experience and do wish you a speedy recovery! For future...

Reviewed 22 March 2017 via mobile

Never stayed in a TownPlace Suites before and was very pleased to discover this brand. Rooms quite spacious and well appointed. Staff were attentive/friendly, breakfast foods plentiful and consistent, and pool/gym more than adequate. You'll need a car 🚗 or Uber to get to restaurants but that is clear on Website. Parking is free though! If you're expecting a gourmet...

Thank Jim H
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

I am delighted to hear that you found yourself very pleased with your first TownePlace Suites experience and that our team provided you with attentive service! Our associates will be happy to know that you found your encounters with them to be friendly and that they positively impacted your experience. Thank you for sharing your overall thoughts- from staff service...

Lakeland, Florida
Reviewed 16 March 2017

We stayed in the property with our pooch and it was lovely. The GM and front office staff was excellent to deal with. I've stayed at many Marriott hotel's and the staff at this location by far are the most excellent staff I've dealt with. The hotel is exceptional, close to things and the price is excellent.

Thank jmlac282
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

Thank you for sharing your experience! I am glad to hear that though you were only with us for one night, you and your pooch experienced a lovely stay and that our GM and front office team positively impacted your stay. Your comment will be shared with the team so that they may be aware of your experience and continue...

Houston, Texas
Reviewed 18 February 2017

What a great Marriott property. First time staying in this area of Orlando. I loved it. Close to the highway without being noisy at night. Restaurants all over especially near UCF. Love the layout of the room and the amenities. Comfortable bed and pillows. Made it so nice to go back to my room after a long day working and...

Thank Dollc
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

I am glad to hear that you loved your stay with us- especially being the first time you experienced our property. Our associates will be happy to know how they positively impacted your stay! Thank you for sharing your experience all around- from your room to our staff. I hope we continue to have the opportunity to serve you during...

Orlando, Florida
Reviewed 31 January 2017

We stayed at this hotel, near the UCF Science park, for an early meeting we had and figured it was better than getting up really early to drive over. Hotel was simple. Plenty of parking and easy to get to, many options to go out within minutes as well as many firms being located nearby, so I assume they do...

1Thank kliq6
Management response:

Thank you for your feedback as well as staying at the TownePlace Suites Orlando East/UCF. I am glad to see that you found our rooms and bathroom to be clean and spacious. We recently went through renovation last year and is continuously making small improvements to every aspect of our hotels. Along with renovation last year we switch from a...

Reviewed 28 December 2016

I stayed here for my business trip and it was chosen because the location was very close to our client office. This Hotel is well maintained, clean and very friendly staffs. There is a small pool but never seen anybody using it.

Thank Muzakkir-S
Ben M, Manager at TownePlace Suites Orlando East/UCF Area, responded to this review

Hello Muzakkir-S, I am glad to hear that our location met your business travel needs and that our team provided you with clean and friendly service. Thank you for sharing your thoughts. I hope you had safe travels to your next destination and wish you a happy 2017!

73 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (6)
Pool/Beach Area (3)
Bathroom (1)
Room/Suite (16)
Dining (4)
Other (13)
07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Live like you like at TownePlace Suites Orlando. Designed for "do it yourself" extended-stay guests, each suite offers functional space for living and dining. Select from our spacious studios, or 1- and 2-bedroom suites, each with a fully equipped kitchen. Located in East Orlando, our all-suite hotel is located within walking distance to the University of Central Florida, Siemens and just minutes from Lockheed Martin and the Central Florida Research Park. Comfortable and affordable extended-stay living in the University of Central Florida area. New to the area, our knowledgeable, friendly staff and easy on-site references allow you to connect with the neighborhood and surrounding areas. TownePlace Suites by Marriott - Orlando East offers you comfortable and affordable extended-stay living, allowing you to balance work and play. ... more   less 

Additional Information about TownePlace Suites Orlando East/UCF Area

Address: 11801 High Tech Ave, Orlando, FL 32817-1490
Region: United States > Florida > Central Florida > Orlando
Price Range: €130 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Orlando East/UCF Area 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Towneplace Suites Orlando East / Ucf Hotel Orlando
TownePlace Suites Orlando East/UCF Area Florida
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Questions & Answers

Questions? Get answers from TownePlace Suites Orlando East/UCF Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid connecting rooms, thin doors so noise and cooking odors come through”
mobius2017, 10 Apr 2017 | Read review
“My group had rooms on 2, 3 and 5 and were all pleased. 2nd floor end for pets worked well.”
electrnphsr, 9 May 2016 | Read review
“Upper floors are quieter. 2-bedroom suites are at the ends of the building and laid out to minimize noise.”
Q3508ZVwilliams, 5 May 2016 | Read review
“Don't be afraid to go the little bit extra for the two-bedroom suite if you're traveling with family; the space is well worth it.”
IslandMom123, 25 Feb 2016 | Read review
“Top floor at the end of the hall for a more quiet stay.”
CoasterWarrior, 14 Jan 2016 | Read review
5 of 5
US$156* /night
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TownePlace SuitesUS$156
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Prices are for 1 room, 2 adults
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