We stayed in a Finding Nemo suite. Room was clean and perfect for the amount of time we were there. The bathrooms were big with lots of counter space. Beds were comfortable. The food at the food court was on the blandish side but it's to be expected since it's quick service. We also had the dining plan which was easy to understand and worth the money we spent on it.…
When we first arrived at this hotel we were so pleased and excited as the decor is just amazing. We stayed in the little mermaid rooms which had its own pool in the section. We had a slight issue during our stay which was dealt with fantastically by one of the managerial staff at art of animation and we can not fault them for that. The room was very nice however they did seem slightly dated. The food court has lots of choice and the resort pools are great. One down fall for us was definitely the distance from the bus stop to the parks and our room it can be quite a walk. If we stayed here again we would stay on a different section as the walk after a long day was quite lengthy and it was a distance from the food court, reception and lobby. Very nice hotel and we loved the theming. Transportation is quite regular however it can get very busy when the theme parks are just opening and closing.…
The biggest mistake of my life. This is not a place for couples, its for families. Secondly the food isn't too good - they have the same food everyday and everynight - there's no variation, no theme days, nothing. The food is also expensive if your not on the disney dining plan. I cannot fault the staff or the new disney skyliner - a thrilling addition to the resort that makes getting to Hollywood Studios and Epcot so much easier than using the dreaded Disney BUS.... out of seven times of using the bus we had to stand 5times... you would think Disney at the end of a themepark closing would put additional buses or long bendy buses on for transportation.. forget it.... Third fault - if using the bus expect to walk the furthest when leaving the themepark - for some reason Art of Animation pick up point is the last. But the biggest fault I can give you is this - after staying in a mermaid room on the forth day of our HONEYMOON, I noticed when I woke up in the morning, my hand and face felt a little numb. I noticed a sore spot on my hand and during the day, I can honestly say this my nose doubled in size, and became sore to touch. One more night, the entire face was numb in the morning. BED BUGS!!!!!! I am a 47 year old man and the new wife saw me break down in tears in so much pain in Hollywood Studios - Disney I will never forgive you. I have all the photographic evidence - just check my profile. BEWARE!!!! …
I booked this resort with our 3 year old son in mind. It was his first trip to Disney and my first in 20 years. We stayed in a little mermaid room. Maybe that was where we first went wrong. The room was okay, but furniture was obviously worn out, one nightstand’s top was so scratched and beat up, the finish was gone. The walls had some marks on the other side of the tv stand by the bathroom. Bathroom was clean. There wasn’t a lot of outside noise. I dunno I guess I just expected more for the fact that we were spending $200 a night. The staff was okay, the cast members we came in contact with smiled and were polite, but I didn’t feel much of that famous Disney hospitality. If you are traveling with little children, this resort is great! There’s so much for the kids and there are lots of kids staying here. My biggest issue was with housekeeping. We only let housekeeping straighten the room once during our 6 day stay. I have serious issues letting people into my room when I’m not there. The housekeeper had left our door propped open, and her phone on the table and had left for the day. Lucky for us we were just down at the pool. Someone could’ve walked right in and stolen my son’s tablet on the table or my husbands wallet or his Nintendo switch. Unacceptable. We spoke with the head of housekeeping and they credited our room $50 for the inconvenience. I appreciate the gesture, but it shouldn’t have happened to begin with. I didn’t mind staying here for the little ones sake, but I will not be staying here again. I’ll spend $100 more a night and stay at a moderate resort next time. …
We stayed here during our recent vacation to Disney World. Bus transportation was frequent, it's pretty close to Hollywood Studios, Epcot and Animal Kingdom, and now it's serviced by the Skyliner! Check in was quick, painless and the cast member was very helpful and fun to chat with. We were able to get into a room early with our check-in (this is not guaranteed, but if you are flexible with where you want your room, they may be able to get you in earlier than normal check-in at 3). We stayed in The Little Mermaid area in the Ariel building. The room theming was great and the pool area was really cute, BUT it is the furthest building from everything and it was about a 5-10 minute walk to the rest of the resort where our family was staying. If you do not mind this and you want a regular hotel room, it's not a bad place to stay. Our room was parking view, so you could get an (obstructed) view of the fireworks displays at Magic Kingdom and Epcot, which was kind of cool. All of the staff we interacted with were very helpful and kind and went out of their way to assist us when they could. The rooms were clean and they take meticulous care of the property. There are some refurbishments taking place, so keep that in mind, but none that will inconvenience guests. The pool areas were great and the bartenders at the pool bar were great for conversation. They had nightly movies and other activities available for guests. The dining area also had a good selection of food and never seemed too busy. I wouldn't change anything, except maybe staying in the room we did.…
"The Little Mermaid rooms are FAR from everything. The Finding Nemo rooms are closest to the Skyliner Station."Read full review
"Do not choose Ariel rooms - they are dirty. Maybe other ones like Nemo or Cars are clean, but 2 straight years of dirty Ariel rooms."Read full review
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