This is a perfect place for little kids who still have a great imagination. Mine were running from statue to statue posing with them and acting like they were in the movies. I think even though this is a value resort, Disney didn't slack off on their signature theming and the grounds are just spectacular!
Our family of 5 (plus a dog) stayed in a Lion King suite and we were pleasantly surprised by the amount of room we had. Loved that we had two bathrooms! Rooms were clean and nicely decorated. Did not have maid service but there was a cart in the hallway with towels so it easy to get new ones. If you are on a budget this property works out very well. Skyliner was a great and fast option to get to Epcot and Hollywood Studios rather then taking a bus. Pros: Every employee during our whole stay was super friendly and went above and beyond. Loved the skyliner. We had no issues with the food. It was cafeteria food and there was a nice selection. Of course, it is Disney, so you are going to pay more. Don't complain - that is to be expected. Cons: Check in line was very long and they did not have a concierge or customer service representative to just ask a question. We had to pay to take a taxi to bring the dog to doggie day care every day. When we made a reservation we were told that we could take a free shuttle. Total stay spent over $200 shuttling the dog back and forth. Because we were upset about this we did get a complimentary taxi ride on the first day only. If travelling on a budget we highly recommend this property!…
Firstly I will start by saying that this is a value resort, prior to this I have stayed at AKL and you can certainly tell the difference. I think when you stay on Disney, you assume everything will be perfect but this was not the case for us. We stayed in a little mermaid room, basic but we weren’t planning to be in the room very long so fine for what we needed. After the first few nights, it became apparent that the walls are paper thin and you can hear everything your neighbours are doing, including flushing the toilet at 3am. Parents here seem to let their kids run riot, screaming down past bedrooms at gone midnight and running around whilst people are trying to sleep. Neighbours also seem to have no consideration for others either, slamming doors at 5am etc. I do realise that is not the hotels fault but obviously the type of clientele this hotel attracts. Housekeeping is non existent. We got woken up at 11.30pm by housekeeping doing a ‘check’ because they weren’t able to service our room earlier in the day. I was asleep and they woke me up to do a ‘check’ which consisted of him speaking to me and scanning my door?? Could have waited until the morning. When we then had to ask for our room to be serviced, we came back to a load of sheets dumped on my bed and towels and told to sort ourselves. Complained again and then someone did eventually come to sort it out, all with a miserable attitude. We did get upgraded to a family suite after the first week due to the noise, this was a bit better but again parents letting their kids scream down the corridor at gone 11pm whilst others are trying to sleep is not acceptable. The lifeguards at the cosy cone pool were brilliant, you could tell they really cared about their jobs. I do think that is is open slightly too late, in my opinion it should be 9am - 9pm. Bus service was fine. We had a couple of instances where we waited over an hour for a bus, whilst other hotels had 6 busses come and go in that time. We often used the pop century bus and walked across. The skyliner is a good addition to the resort. All in all, we won’t be returning to this hotel and wouldn’t recommend it either.…
We recently stayed at the Art of Animation hotel while visiting Disney. We had a room that accommodated 6, which for us included me and my wife, our daughter and her husband and their two girls (5 & 7). The room had one bedroom with a full bathroom and then the outer room that had a pull-down Murphy bed and a fold out couch. This area also had another full bathroom. Overall, it was a decent size. The room also had a fridge, but no microwave. We stayed in the Lion King building and it was near the pool and main building & eating area. One of the great benefits of the hotel is that you have easy access to the Disney skyline (tram), so you can take it to Epcot and Hollywood Studios, without having to ride the bus—a great option!! All in all, this was a great hotel option. It was clean and had easy access to the parks using either the buses or skyline. I’d recommend you try it. We’d definitely come back.…
After reading some of the bad reviews on here I really didn’t know what to expect! On arrival to the hotel the place looked fabulous and even better when we got to the check in desk and the girl told us we had been upgraded to a cars room from the little mermaid room we had booked :) The room was lovely and spacious. 3 beds, 2 bathrooms and a kitchenette. Room was lovely and clean and the cleaners came every couple of days as we requested to change the towels and empty the bins and change the bedding. We ate in the hotel restaurant a few times for breakfast and tea, there isn’t that much choice and the meals was ok. My little boy loved the games room and the finding nemo pool. It was also so easy to get around to all the disney parks, we never waited any longer then 15 minutes for a bus and never had to wait to get on the skyliner apart from when we went to watch the fireworks at epcot there was around a 20 minute wait which was fine. We also went to watch the fireworks at magic kingdom on a Friday night and it was absolutely chocker and I thought there would be a massive wait for a bus back but again we only waited around 20 minutes if that, as soon as one bus was full there was another one waiting. Also getting to universal was so easy, we just booked an uber or lyft and only cost around 20 dollars each way and only waited around 5 mins each time we booked. I would definitely recommend this hotel and will definitely book again. My only advice would be to take plenty of snacks from home like crisps, cereal, biscuits and crackers oh and tea bags!…
After having 2 holidays to florida cancelled due to the pandemic we were over the moon to finally arrive at the art of animation resort on the 25th April. The beautiful foyer,the fantastic welcome from the reception team really got our holiday off to a wonderful start. we felt that having the option of the skyliner to Epcot and Hollywood studios was also a huge advantage as well as the complimentary bus service to the other parks. We ate quite a bit at Landscape of flavours for convenience after a busy park day and apart from one time we felt the food was good. We also purchased the resort cup that proved invaluable. Surroundings in the resort was wonderful and the theming superb. ONLY NEGATIVE :We were told that the cleaning staff would come in too our room every 2 days,empty the bins,leave fresh towels and replenish the coffee/tea....we had the coffee replenished once in the 10 days! we went 4 days with the bins overflowing and dirty towels,and the bed was changed after 2 days and then not again ,this didn't make sense really as the bed was still clean but heyho. The reception staff kindly sent coffee to our room. I absolutely loved our stay at Art of Animation and would certainly not let the lack of housekeeping put me off returning (i must say the room was imaculate upon arrival). i'm trying to persuade my husband to come with me next time...wish me luck :)…
First, I have to explain that I did not book this resort. I booked a standard room at Coronado Springs. When I was getting off the plane at 6:30 pm in Orlando I had a message that I was "magically upgraded" to a family suite at Art of Animation. I am not sure whether there actually were no rooms available at Coronado Springs or if they were trying to free up rooms for groups they were trying book later in the week, maybe I should have pushed and asked...hindsight is 2020...but I felt I had to make a decision, either: a. take the room, which I knew would be superior in size and comfort of the room, itself, but inferior in terms of resort amenities to what I book. or b. Ask guest services to see of there was anything available at another moderate or deluxe. I chose a, for the sake of easing the stress on myself and my family as I knew there was a room lined up for us at Art of Animation so if I just accepted the upgrade I would have my room number in minutes (which I did) and if I went the other route I did not know how long it would take to sort out. Upon arriving to Art of Animation, it became very quickly apparent that I did NOT like the resort, but my son LOVED it. Both sentiments were reconfirmed throughout the trip. The room: It was what I was expecting, as I have researched this resort many times. You cannot beat the space of an Art of Animation Family Suite. 2 full bathrooms. King size bed in bedroom. Full size Murphy bed in dining area. Full size sofa bed in livingroom. Kitchenette. You truly can have 6 people comfortably. With just the three of us I have zero complaints as to how the room configuration accomodated us. I do always prefer to have a bedroom, but due to the cost (which I'll cover later, did not picture ever getting that at Disney. The main pool: My son loved it. Great for kids. Huge. Zero entry. Splash pad. I did not like it. No hottub (which I knew, and is part of the reason I did not book a value). Uncomfortable lounge chairs. Noisy. Crowded. Food: It was what I expected. Fine. We all were able to always find something and it's not expensive relative to Disney. Transportation: Now this was a pleasant surprise. I was very concerned that the skyliner would be a nightmare at peak times. We were up and out by 6:45 on park days so it is possible we beat the crowds but I can say with 2 trips to HS and back, and 2 trips to Epcot and back, one of them right after fireworks, no complaints. No crazy waits or breakdowns. Took buses to Magic Kingdom and Disney Springs, that was fine too. Theming: Great for kids, with the different lands and huge characters and such. Value and conclusion: One reason I am glad this happened is that it confirmed that I never want to stay at a value resort again. I just don't like the lack of amenities. Another reason is I experienced the family suite without paying for it. (Obviously the "upgrade" was complimentary) Which brings me to cost. I had paid $271 for my room at Coronado Springs. The discount was $60 off moderates so Rack rate had been $331. I looked up what Finding Nemo suites ( which was what we had, and are the most expensive due to prime location) for were going for the week we were there: $631. I know th the discount for values was $20 so would have been $611. I do think there is a demographic out there for which this might make financial sense. Like if you really have 6 people, and most of them are children, so you don't want 2 rooms. But there is zero chance I would ever pay that much money to stay at a value, when I could get a studio (or even one bedroom if discounts are good or you rent points) DVC villa for that. But, that's just me.…
We had the best room and the hotel was amazing. I was clean and the employees went above and beyond to make our stay wonderful. We have stayed at other Disney hotels and this one is now our favorite. It exceeded our expectations.
Pros: Disney resort so many modes of transportation provided, specifically used the SkyLiner to go to Hollywood Studios and buses to go to Magic and Animal Kingdoms. App check in: Able to arrive early and was notified when our room was available. Let us leave the car and go to a park without driving ourselves. Clean room: Had a Little Mermaid themed room. Was clean and fit our needs. Cons: Walking: Such a large resort, and our building was far from main building, was at least a 10 min walk with kids. This was brutal after 9+ miles of walking in the theme parks. Would be great to have people movers around such a large facility. App check in: Magic Bands were not working and we couldn't get into our room as expected. Needed to call a cast member, who had someone at the front desk (Zach) manually re-enter our band IDs. Magic Band purchases: Never got setup correctly, and front desk couldn't resolve. Rain+SkyLiner: Had to take a bus back to hotel rather than SkyLiner as it was not running in poor weather. Other things: Never got to use the pools as we maximized our time in parks. Did use a laundry room to dry clothes and shoes. Web app allows for monitoring units remotely, but it doesn't let you control them. Also, the dryers would pop open on their own, so you needed to wait. No seating available. The cafeteria overcharged for things that should have been bundled in. Front desk was to take care of it. I have still not received the email folio explaining the charges (been a week)…
The theming of the hotel was great for the kids - we stayed in the little mermaid room - I figured we would literally just be sleeping there and therefore didn’t warrant spending more on a higher end Disney hotel. I was wrong we were so tired and hot from the parks we came back to the pool every afternoon. The pool was ok - at least 2 lifeguards on duty, pool towels provided, certainly not luxurious. The room was tiny - very little storage space and the bathroom was also super small. There wasn’t any maid service - just replacement towels and trash taken away. The walls were paper thin - we could even hear the alarm clock from next door. The main pro for this hotel is location - for this property it was great - the sky liner worked perfectly all week, the Disney transport buses worked really well too - didn’t have to wait longer than 10 mins all week. Apart from the location there wasn’t much else going for this property - there’s no dining plan provided by Disney, no free magic bands and we didn’t use the early entry to the parks. The food was mixed - the pizzas were good but we also had some bad meals - the dining hall was like a huge canteen - we ended up eating by the pool. All in all I wouldn’t stay at this property again.…
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